LINCOLN Complaints

They've yet to find a remedy for either of these recalls. I'm complaining because I'd hate for someone to end up hurt before they figure out how to fix this. It's been 2yrs on the brake recall, this is getting rediculous

lost complete control of my steering on my car can not drive it i had to havve the car towed to hoffman linclon ford in East Hartford Ct i have repair estimate from them i the amount of 3309,11 hear is a break down of the repairs (Primary)steering-steering $140.00 power steering control module:power rack and pinion,both outer tie rod ends $2808.79 alignment check alignment $129.00 total before taxes $3078.74 shop charges $34.87 ct taxes $195.50 i call linclon and they said that the car was not covered on the recall the car has less then70,000 thousand miles on it

The contact owns a 2002 Lincoln LS. The contact stated that the advanced traction control warning light was illuminated. The vehicle was diagnosed but was not yet repaired. The manufacturer was informed of the failure and informed the contact that they were unable to provide any assistance. The failure mileage was approximately 103,000. The vin was not available.

The contact owns a 2015 Lincoln MKC. The contact stated that the rear driver’s side and rear middle seat belts failed to latch properly when the two passengers attempted to latch the seat belts into the seat belt buckles. The vehicle was taken to the dealer and the dealer inspected the vehicle and informed the contact that she would need to pay for the seat belts replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The approximate failure mileage was 39,000.

Within one week of delivery of this new vehicle, the transmission began slipping out of gear and the car loses power for 30-40 seconds in the middle of driving. Shift System Fault, Transmission failure, and PowerTrain Malfunction are the errors coming up on the screen- even after the vehicle was in Service for 2 weeks and they replaced the transmission valve system. Very dangerous to completely lose power on the highway.

Due to the open recall without a known solution, I am unable to ensure the safe use of my vehicle for my family and my business, and have lost income due to this problem.

The contact owns a 2013 Lincoln MKX. The contact stated while his wife was driving 35 mph and coming to a stop, the brake pedal was depressed but hesitated to respond causing 30 feet stopping distance delay. The contact stated that the brake pedal was soft. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power brake booster had failed, and the failure was related to an unknown recall. The vehicle was not repaired. The contact stated the failure reoccurred while driving. The vehicle was taken to the dealer, who informed the contact that the vehicle could not be repaired under the unknown recall since the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the repair would not be completed under the recall. The vehicle was not repaired. The approximate failure mileage was 31,000.

Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).

The contact owns a 2011 Lincoln MKX. The contact stated that the driver’s side front door latch was faulty which caused the door ajar warning light to illuminate while the door was properly closed. The alarm system would also activate intermittently due to the door ajar warning light being illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty coverage. The contact was referred to the NHTSA for assistance. The failure mileage was 124,799.

The contact owns a 2001 Lincoln Town Car. The contact stated while driving 35 mph, the passenger’s side curtain air bag inadvertently deployed without warning. While the contact was startled by the deployment of the air bag, there was no injury sustained. The vehicle was driven to the residence. The local dealer was contacted and confirmed that the vehicle was not under recall. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50,930.