LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 LINCOLN MKX
    - pineville, LA

    The fuel system was faulty on my 2008 MKX, my life as well as my family life was almost loss due to the fact that my MKX caught on fire. Everytime I would put gas in my truck when i got back in the cabin I always smell gas. One time when i was on my way to work I walked outside and smelled gas and when I looked under my truck I could see the gas leaking out at an alarming rate, i put a pan under it and went to work to tell them i need some time off cause if someone walk by my car smoking they would blow up, I got it fix and it was the fuel system and cost me 800 dollars and at that time the mileage was around 117000. Yesterday on fathers day I watch my MKX burn to the ground and me and my family almost didnt make it out. Lincoln knew about this problem since 2013 and have done nothing about it, to this day there are Innocence people driving these MKX and their life is in danger just like my family life was put in danger and they knew about the problem NHTSA campaign number 14V68200 (fuel system, gasoline) since 2013 here it is 2021 and I almost loss my family and they knew since 2013, 9 years later and i had the same problem and at the same mileage as these other complaints

    Source: NHTSA WEB SITE
  • 2017 LINCOLN MKC
    - Boca Raton , FL

    Now on my 3rd Battery in 3 months. A section in front of the battery gets very hot. It's a section with a lot of thick wires coming together. Most of the time my car will not start, I just have to keep moving wires until I get a connected for the car to start. I expecting the car to start a fire or a battery explosion pretty soon. l researched 2017 Lincoln MKC's and it seems this is a car with a lot of electrical problems. There needs to be some type of recall to redo the battery connections before someone gets hurt. I will print this notice in case of a battery or electrical issue arrives in a casualty so I can sue that this has been reported. Thanks

    Source: NHTSA WEB SITE
  • 2016 LINCOLN MKC
    - Vine Grove, KY

    Today (6/18/2021) was a totally dry day with no precipitation here in Meade County, KY. Today at or about 7:00 PM, I went into the garage, got in the car, closed the driver's door, and put on my seat belt, started and put the car into drive, & moved the car out of the garage without incident. Once outdoors in the driveway, I immediately stopped the car, leaving the OEM FOB inside of the running car, I got out of my seatbelt, opened the car door and exited the car. Leaving the driver's door open, I went back into the garage to get something I had accidently left behind. I returned immediately to the car, got into the car, closed the door, and put on my seatbelt. When leaving the driveway, I noticed that the door ajar light came on. I immediately stopped the car, put it into park, and attempted to close and lock the door, but it would not close and lock. I attempted to close and lock the door several times using the OEM FOB, but it did not help. After a closer look at the driver's door lock on the outside of the car, it appears that the lock assembly is coming apart! This is the first time this has happened. As a result of this significant safety concern, I had to immediately park the car back into the garage and now it will remain parked until I can get it repaired. I noticed that other Ford products had similar lock failures, but thus far no recall has been issued for the 2016 Lincoln MKC. I am shocked! This lock failure could have cost me my life and the life of my spouse who was with me in the car. I hope that NHTSA will investigate my claim and issue a prompt recall for the 2016 Lincoln MKC. Again, my VIN number is 5LMCJ2C90GU[XXX] and the car has 60,036 miles on the odometer. Thank you.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKS
    - Richmond, VA

    The contact owns a 2013 Lincoln MKS. The contact stated while starting the vehicle, the steering wheel ceased. The contact stated that the power steering warning light was illuminated. The vehicle was turned off, restarted, and driven to his destination. The contact stated that the failure persisted. The contact took the vehicle to the local dealer and it was diagnosed with needing the power steering gear and steering gear assembly to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The contact attempted to call manufacturer however, there was no response. The failure mileage was 157,630.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 LINCOLN MKZ
    - Frisco, TX

    On 7/5/2020, I experienced a sudden brake loss on my vehicle. To stop the vehicle I had push the brake pedal down to the floor board. On 7/6/2020 I had the vehicle towed to David McDavid dealership in Plano, TX to have the brake problem fixed and it was returned to me on 7/10/2020. On 6/14/2021 I had the same brake problem again and I called the same dealer and I just took in this date 6/15/2021. After reviewing the brake recalls involving other Ford/Lincoln models, I believe the 2014 MKZ should be included in the brake recall.

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKZ
    - Springtown, TX

    The contact owns a 2008 Lincoln MKZ. The contact had received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the brake pedal needed to be gently depressed several times to engage. The contact stated that whenever the brake pedal was depressed forcefully, the brake pedal would travel to the floorboard. The vehicle was taken to the dealer twice however, the contact was informed that parts were not yet available. The manufacturer was not made aware of the failure. Vin tool confirms parts not available. The failure mileage was 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LINCOLN MKZ
    - Medina, OH

    Car brakes in front of my son, hit the brakes they did not respond pedal went to floor. Car did slow but ended up rear ending car in front of us.

    Source: NHTSA WEB SITE
  • 2020 LINCOLN NAUTILUS
    - Warren, MI

    I’ve only had the car 2 weeks brought brand new from Crest Lincoln on May 28,2020. Every time I try to accelerate the car doesn’t want to move , it sounds like it’s trying to get power. It makes a humming noise then it slowly starts to move and the care jerks and pick up speed. I don’t like it, I’m afraid that when i come to a light and it doesn’t accelerate I might get hit from behind. I contacted the sales person Paul Smith (on vacation) then I spoke to the Sales Manager (Deno Martino) told him my story. He said he believes its the software. And that he will tell the Service Manager to reach out to me ( Bob Elliott) I honestly believe that the car shouldn’t been sold and the sales person and sales manager knew it. It was a sale for them and a bad experience for me. I didn’t test drive the car because I test drove the 2021 and it drove good so I didn’t even think about test driving the 2020. Lesson Learned.

    Source: NHTSA WEB SITE
  • 2016 LINCOLN MKX
    - Miami, OK

    The contact owns a 2016 Lincoln MKX. The contact initially received notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact recently received a recall letter that informed him that parts were available. The dealer had been notified about the recall however, the contact was informed that parts were still unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LINCOLN MKZ
    - Continental, OH

    The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at various speeds, or while the vehicle was idle, while the contact attempted to stop the vehicle, the brake pedal extended to the floorboard before the vehicle came to a stop. The contact had the brakes replaced outside of the recall, along with the brake fluid however, the failure persisted. The approximate failure mileage was 70,000. Vin tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE