LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 LINCOLN MKZ- STUART, FL
I STARTED MY CAR AND PRESSED THE PEDAL TO SHIFT INTO REVERSE AND STARTED TO BACK UP FROM A PARKING SPOT. THE PEDAL SUDDENLY WENT TO THE FLOOR AND THE CAR KEPT MOVING, PULLED THE EMERGENCY BRAKE. HAD WARNING LCD ICONS IN RED ABOUT BRAKES. TRIED SHUTTING CAR OFF AND RESTARTING TO SEE IF CONDITION CHANGED, NO CHANGE, PEDAL WENT TO FLOOR AND NO PRESSURE. CHECKED FOR LEAKS UNDER CAR AND NO LEAKS OF BRAKE FLUID WERE PRESENT. AS I COULD BUILD PRESSURE SLOWLY AND HAD THE EBRAKE, I DROVE SLOWLY TO THE NEAREST DEALER. WHILE DRIVING OTHER MESSAGES CAME ON TO SERVICE ADVANCE TRAK AND THE YELLOW WRENCH. PEDAL WOULD MAKE CONTACT WITH BRAKES AT THE VERY LOWEST POINT OR BY PUMPING BRAKES OTHERWISE I WOULD HAVE NOT DRIVEN TO THE NEARBY DEALER. I COULD HAVE GOTTEN INTO A SERIOUS ACCIDENT HAD THIS HAPPENED AT HIGHER SPEEDS THAN BACKING OUT OF A SPOT BECAUSE ITS SO SUDDEN AND YOUR STOPPING DISTANCE IS GREATLY AFFECTED EVEN WITH SOMETHING SO SLOW AS ADJUSTING A PARKING JOB. CAR HAD AROUND 96,140 MILES WHEN IT HAPPENED. THIS IS A VERY DANGEROUS CONDITION AS EVEN AT LOW SPEEDS I NEEDED A LARGE DISTANCE TO STOP SAFELY BEFORE CARS IN FRONT OF ME. CAR IS AT THE DEALER AND WAS JUST QUOTED 1,100 DOLLARS BUT THIS DOES SEEM TO BE THE SAME ISSUE I READ ABOUT FOR PREVIOUS YEARS RECALLS AND SHOULD BE INVESTIGATED.
Source: NHTSA WEB SITE -
2012 LINCOLN MKT- LOS ANGELES, CA
MY 2012 LINCOLN MKT WITH THE 3.5L TWIN TURBO V6 ECOBOOST ENGINE IS HAVING THE SAME ISSUE WITH THE FUEL PUMP AS THE 2013-2015 MKT MODELS THAT WERE PART OF RECALL CAMPAIGN #16S31. MY CAR WAS ALSO MANUFACTURED AT THE SAME OAKVILLE ASSEMBLY AND WITHIN THE DATES SPECIFIED. I WAS DRIVING WHEN THE CAR STALLED AND THEN STOPPED SUDDENLY STOP AS I WAS MAKING A RIGHT TURN AND WOULD NOT TURN BACK ON. THERE WERE NO ALERTS OR INDICATORS ON THE DASH. WHEN I TRIED TO TURN THE CAR BACK ON, THE DASH LIT UP BUT THE CAR WOULD NOT TURN OVER. THERE WAS A LOT OF OIL UNDER THE CAR WHICH APPEARED TO SPILL OUT WHEN THE FUEL PUMP OVERHEATED WHICH CAUSED THE ENGINE TO OVERHEAT. I AM NOW BEING TOLD I NEED A NEW ENGINE AND TURBO CHARGERS. I HAVE ONLY OWNED THE CAR FOR 7 MONTHS AND HAVE DRIVEN IT ONLY 7500 MILES WHEN THIS HAPPENED. THE CAR HAD 2 FULL SYNTHETIC OIL CHANGES DURING THIS TIME. HOWEVER, THE LINCOLN MECHANIC TOLD MY WARRANTY COMPANY THAT THE ENGINE DAMAGE WAS DUE TO "OIL STARVATION" WHICH IS OBVIOUSLY INCORRECT. THE LACK OF OIL WAS DUE TO THE SPILLAGE AT THE TIME OF THE FUEL PUMP/ENGINE OVERHEATING. THIS WAS AN EXTREMELY DANGEROUS SITUATION TO BE IN BECAUSE THERE WERE NO ALERTS ON THE DASH AND THE CAR APPEARED TO BE DRIVING WELL PRIOR TO THIS. LUCKILY THERE WAS NOT A LOT OF TRAFFIC WHEN THIS HAPPENED. THE CAR WAS ON A CITY STREET AND WAS IN MOTION WHEN THIS SUDDENLY HAPPENED WHILE I WAS MAKING A TURN. SINCE MY CAR WAS MANUFACTURED IN SEPT 2011 IN OAKVILLE I AM CONVINCED THAT IT SHOULD HAVE BEEN PART OF THE RECALL CAMPAIGN THAT I MENTIONED ABOVE. THERE WERE FEW MECHANICAL DIFFERENCES BETWEEN THE 2012 AND 2013 LINCOLN MKT ESPECIALLY IF THEY HAD THE SAME ECOBOOST ENGINE. A LOT OF OTHER 2012 MKT OWNERS HAVE HAD THIS SAME ISSUE AND I BELIEVE THAT 2012 MKTS WITH THIS ENGINE SHOULD BE ADDED TO THE CAMPAIGN. I DON'T THINK THAT LINCOLN WAS MAKING 2013 MODELS IN SEPT 2011 SO MAYBE CLERICAL ERROR
Source: NHTSA WEB SITE -
2014 LINCOLN MKT- STAMFORD, CT
I WAS DRIVING EAST ON RTE. 95 IN THE BRONX, NY ON WED. FEB, 19, 2020 AT APPROX. 10:15 AM. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY, THE CAR IS EQUIPED WITH GPS AND IT SHOWS I WAS DRIVING AT 53 MPH. ALL OF A SUDDEN THE VEHICLE TURNED LEFT INTO THE JERSEY BARRIER BOUNCED OFF AND UP AND TURNED 180 DEGREES AND DROVE ACROSS ALL 3 LANES. LUCKILY NO OTHER CAR WAS INVOLVED. ALL AIR BAGS DEPLOYED EXCEPT STEERING WHEEL AND DASHBOARD. THE DRIVERS' SIDE FRONT OF VEHICLE WAS SMASHED. THE REAR AXLE TURNED TOWARDS THE DRIVERS SIDE
Source: NHTSA WEB SITE -
2006 LINCOLN ZEPHYR- GLENSIDE, PA
THE CAR ACCELERATES AND LOSES SPEED ON SIDE STREET AND HIGHWAYS. THIS IS VERY DANGEROUS BECAUSE OF LOSS OF SPEED CONTROL.
Source: NHTSA WEB SITE -
2014 LINCOLN MKX- NORTH RICHLAND HILLS, TX
PUT CAR IN PARK AND RECEIVED A MESSAGE ON THE DASH SAYING "TRANSMISSION NOT IN PARK" BUT THE GEAR SHIFT WAS IN PARK.
Source: NHTSA WEB SITE -
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2010 LINCOLN MKX- HUDSON, WI
STARTING IN EARLY FALL 2019, MULTIPLE PROBLEMS WITH BREAKS, REPLACED ALL PADS & ROTORS NOW X 2. BREAK PEDDLE HAS INTERMITTENT SPONGY FEEL- ISN'T CONSISTENT PRESSURE, SOMETIMES IS SUPER HARD TO PRESS DOWN, OTHER TIMES PRESS IT FOR A LONG TIME AND THE VEHICLE ISN'T STOPPING. PEDDLE MAKES A HISS NOISE AND SOMETIMES STRANGE CLICKS WITH VERY INCONSISTENT PRESSURE. RE- REPLACED ALL BREAK PADS AGAIN 2/24/20, OUR MECHANIC NOTIFIED US ITS THE BREAK BOOSTER PART FAILURE. THIS IS KNOWN YEAR AND PART FAILURE FOR OUR MKX. I'VE CALLED LINCOLN. THEY REFUSE TO OFFER US THE EXTENDED WARRANTY REPAIR UPFRONT, EVEN THOUGH WE'VE PAID FOR BREAKS X2 IN LESS THAN 6 MONTHS. THIS IRREGULAR BRAKE PEDDLE PROBLEM OCCURS ON ALL ROADS FREEWAY/ SIDE STREETS. OUR VEHICLE HAS 100K MILES ON IT, WELL UNDER THEIR 150K MILE WARRANTY FOR THIS PART AND IS 10 YEARS. LINCOLN WE'D HAVE TO SUBMIT THE RECEIPT AND MAYBE THEN OUR VIN WILL BE INCLUDED IN THE RECALL WARRANTY AFTERWARD. I FEEL THE SAFETY OF MYSELF AND OUR FAMILY IS EXTREMELY JEOPARDIZED AND LINCOLN IS TRYING TO AVOID RESPONSIBILITY TO FIX THIS KNOWN PART FAILURE AT ANY LENGTH. (CALLED MICHEAL AT LINCOLN CARE ON 2/27/20 CASE #CAS25802085-V3K5D6) WE ALSO HAD PURCHASED AN EXTENDED WARRANTY ON THIS CAR FOR 36 MONTHS (BUT HAVE JUST 4K MILES OVER THE MILES LIMIT), ONLY MONTH 28. WE FEEL LINCOLN IS INTENTIONALLY BEING DISHONEST TOWARDS THEIR QUALITY AND SAFETY OF THEIR PRODUCT MKX. I'M WORRIED THAT THERE WILL BE AN ACCIDENT. I'M NOT EVEN ASKING TO COMPENSATED FOR 2 SETS OF BRAKES IN A FEW MONTHS, I AM ASKING FOR THE KNOWN FAILED BRAKE BOOSTER PART TO BE REPLACED THROUGH THE LINCOLN WARRANTY (SB-10054925) FOR LINCOLN TO STAND BEHIND THEIR CAR FOR THE SAFETY OF MY FAMILY AND OTHERS ON THE ROADWAY.
Source: NHTSA WEB SITE -
2010 LINCOLN MKT- COLUMBIA, MO
AT CERTAIN OF DRIVING OR STATIONARY THE POWER STEERING JUST QUITS WORKING AND THE VEHICLE IS EXTREMELY HARD TO STEER. IT IS ALMOST IMPOSSIBLE TO PULL OVER TO SAFETY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.
Source: NHTSA WEB SITE -
2016 LINCOLN MKX- OCALA, FL
CAR IS GETTING CARBON MONOXIDE IN THE CABIN OF THE CAR WITH A STRONG SULFUR SMELL, ESPECIALLY AFTER HARD ACCELERATION. CAR IS BACK AT LINCOLN FOR THE SECOND TIME TRYING TO REPAIR THE PROBLEM. I BELIEVE THE CAR IS BACK DRAFTING THE FUMES INTO THE CAR AT THE REAR OF VEHICLE.
Source: NHTSA WEB SITE -
2008 LINCOLN MKZ- CASA GRANDE, AZ
2008 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO HYDRAULIC BRAKE SAFETY RECALL. *LD THE CONSUMER STATED WHILE DRIVING THE POSTED SPEED LIMIT OF 75MPH, THE DRIVER HAD TO SUDDENLY BRAKE , BUT THE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. SUDDENLY, THE BRAKES ACTIVATED CAUSING THE NOSE OF THE VEHICLE TO DROP VIOLENTLY. THE VEHICLE WAS ALMOST STANDING ON IT'S NOSE. THE SUDDEN BRAKING ACTION BELL OUT THE RIGHT FRONT STRUT. BOTH STRUTS WERE REPAIRED. THE CONSUMER REFERENCED SAFETY RECALL NOTICE 19S54/19V-904. THE MANUFACTURER WAS CONTACTED THE VEHICLE WAS NOT REPAIRED. *JS
Source: CONSUMER LETTER -
2006 LINCOLN NAVIGATOR- ARLETA, CA
IT STARTS SHAKING THEN IT SAYS ENGINE FAIL SAFE MODE AND THEN TURNS OFF WHILE DRIVING
Source: NHTSA WEB SITE