LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 LINCOLN MKT
    - TUCSON, AZ

    THE POWER STEERING CUTS OUT WHILE VEHICLE IS IN MOTION. ERROR MESSAGE STATES POWER STEERING ASSIST FAILURE, TYPICALLY DURING A HARD TURN AT LOW SPEED SUCH AS IN OR OUT OF A PARKING SPOT. 15V340000 RECALL IS FOR THE NEXT MODEL YEAR AND THE DEALER AND MANUFACTURER HAVE STATED THIS VEHICLE CANNOT BE FIXED UNDER THAT RECALL.

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKZ
    - SARATOGA SPRINGS, NY

    TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, HE DROVE OVER A PATCH OF ICE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ANTI-LOCK BRAKE (ABS) UNIT. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) WHICH THE CONTACT LINKED TO THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO SARATOGA FORD 3002 NY-50, SARATOGA SPRINGS, NY 12866 WHERE HE WAS INFORMED THAT THE ELECTRONIC CONTROL UNIT(ECU) WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE CONTACT WAS ALSO NOTIFIED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 LINCOLN MKT
    - CHICAGO, IL

    I WAS DRIVING ON THE HIGHWAY AROUND 70MPH WHEN MY SUNROOF EXPLODED. THERE IS A LOT OF PEOPLE REPORTING THE SAME ISSUE, BUT UNFORTUNATELY FORD/LINCOLN DOESN'T TAKE ANY RESPONSIBILITY AND IT'S OBVIOUS THAT IS A DEFECT AND REALLY DANGEROUS FOR PEOPLE IN THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2009 LINCOLN MKS
    - IRVING, TX

    TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED HIS WIFE THE DRIVER WAS AT A STOPPED SIGN AND WHILE PRECEDING INTO THE INTERSECTION THE VEHICLE FRONT PASSENGER SIDE COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND WITHIN A FEW SECONDS A FIRE WAS STARTED. HOWEVER, THE FLAMES EXTINGUISHED THEMSELVES AND THE VEHICLE CABIN WAS FILLED WITH SMOKE. THE CONTACT STATED THAT HIS WIFE'S RIGHT SIDE COAT SLEEVE WAS ON FIRE AND SHE WAS ABLE TO EXIT THE VEHICLE. THE CONTACT MENTIONED THAT HIS WIFE PATTED THE COAT SLEEVE TO EXTINGUISH THE COAT FLAMES. THE CONTACT MENTIONED THAT HE WAS CONCERNED THAT THE FIRE WAS STARTED DUE TO THE AIR BAGS GASES AS THE AIR BAGS EXPLODED. THE FIRE DEPARTMENT OR POLICE WAS NOT NOTIFIED. THE CONTACT'S WIFE WENT TO URGENT CARE FOR MEDICAL TREATMENT DUE TO SHOULDER PAIN AND THE INJURIES TO HER WRIST FROM THE FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS NOT DIAGNOSED BUT THE CONTACT STATED THAT THE MECHANIC STATED THAT THE WAS SURPRISED THAT THE AIR BAGS HAD DEPLOYED. THE CONTACT ALSO STATED THAT THE AIRBAGS WERE CUT OUT OF THE VEHICLE AS HE HAD THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LINCOLN MKZ
    - BRADENTON, FL

    TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35- 40 MPH, LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WOODED ELECTRIC POLE, HOWEVER THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN NOSE, CONTUSIONS ON THE KNEES, SPRAINED ANKLE AND WRIST AS WELL AS THE PASSENGER SUSTAINED CONTUSIONS ON THE KNEES AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO WARNING LIGHTS ILLUMINATED BEFORE THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ALEX KARRAS LINCOLN, INC. (6760 14TH ST W, BRADENTON, FL 34207) WHERE THE FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED HOWEVER NO ASSISTANCE WAS OFFERED. THE CONTACT MENTIONED THAT THE PASSENGER FRONT AIR BAG WAS SERVICED UNDER AN UNKNOWN AIR BAG RECALL IN 2016. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LINCOLN MKZ
    - N. CHESTERFIELD, VA

    DRIVING ON HIGHWAY AT POSTED SPEED LIMIT OF 65MPH AND BRAKES FAILED. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. PEDAL TO THE FLOOR HAPPENED THREE SEPARATE TIMES DURING THE SAME TRIP. VEHICLE WAS EXTREMELY DIFFICULT TO STOP AND BRAKES LOCKED UP. VEHICLE BEGAN SLIDING. BRAKE FAILURE DUE TO ANTI-LOCK BRAKING SYSTEM FAILURE. THIS PERTAINS TO RECALL NHTSA 19V-904. I HAD THE CAR TOWED TO A LINCOLN DEALERSHIP AND SERVICE TECHNICIAN SAID THE PROBLEM HAS TO DO WITH THE RECALL. MY CAR IS EXTREMELY UNSAFE TO DRIVE AND THE RECALL PARTS ARE NOT AVAILABLE YET. LINCOLN IS NOT PAYING FOR AN INTERM REPAIR NOR OFFERING RENTAL CARS. I HAVE BEEN WITHOUT MY CAR FOR 13 DAYS. LINCOLN SHOULD BE MORE CONCERNED WITH THIS RECALL AND BE PAYING FOR INTERM REPAIRS.

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - CHANDLER, AZ

    THE PCM/ECM MODULE WENT OUT ON THIS VEHICLE WITHOUT ANY WARNING. THERE WERE SEVERAL TSB'S ISSUED BY FORD REGARDING THIS ISSUE DATING BACK TO AT LEAST 2013 WITH ABSOLUTELY NO NOTIFICATION TO OWNERS WHOSE LIVES ARE AT RISK (SEE LIST BELOW). THIS MODULE IS THE MAIN COMPUTER, SO ALL POWER WAS LOST AFTER THE CHECK ENGINE LIGHT BEGUN RAPIDLY FLASHING NON-STOP AND THE VEHICLE WAS SHAKING AGGRESSIVELY ON THE HIGHWAY WHILE DRIVING. TO ADD INSULT TO INJURY THE REPAIR IS ESTIMATED AT NEARLY $4000 BECAUSE ALL SPARKS PLUGS, ALL IGNITION COILS MUST BE REPLACED ALONG WITH THE THROTTLE BODY. (TSB NUMBERS RELATED TO THIS ISSUE ARE AS FOLLOWS: NHTSA ID #10052190, NHTSA ID #10109070, NHTSA ID #10048099)

    Source: NHTSA WEB SITE
  • 2016 LINCOLN MKX
    - GARDEN CITY, NY

    I RECEIVED A RECALL NOTICE FROM LINCOLN DESCRIBING THE SAFET ISSUES IN DECEMBER OF 2019. SINCE THEN MY CAR WAS NEVER RECALLED FOR THE SAFETY RECALL REPAIR. SAFETY RECALL 19S/41 / NHTSA RECALL 19V-809

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - EAST SYRACUSE, NY

    GOT RECALL LETTER. AFFRAID TO DRIVE VEHICLE WITH AIRBAG THAT KILLS. DEALER DONT HAVE PART. NEED S LOANER TILL CAR IS FIXED BUT FORD POLICY IS LOANER ONLY DURING ACTUAL REPAIR IS DONE NOT WHILE WAITING FOR PARTS TO ARRIVE. WHAT IF ACCIDENT HAPPENS B4 PARTS GETS HERE.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKZ
    - GRAIN VALLEY, MO

    I WAS DRIVING MY CAR AND ALL OF A SUDDEN MY POWER STEERING GOES OUT TRACTION CONTROL AND PARK HILL ASSIST ALL FLASH. THIS IS THE SECOND TIME IT HAS HAPPENED TRAVELING 70 MPH . I WAS ABLE TO GET OFF OF THE ROAD BUT HAD A DIFFICULT TIME TURNING THE WHEEL AS IT FELT LIKE IT WAS ALMOST LOCKED. PLEASE ADVISE. THANKS

    Source: NHTSA WEB SITE