LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 LINCOLN MKC- HOUSTON, TX
PASSENGER'S SIDE HEADLAMP BECAME INOPERATIVE (BURNED OUT). UPON INVESTIGATION AT THE LINCOLN DEALERSHIP THEY NOTICED THE BULB WAS NOT FULLY SEATED. CLOSER INSPECTION REVEALED THAT ONE OF THE EARS THAT SPRING CLIP LOCKS TO WAS MISSING FROM THE ASSEMBLY. THERE WAS NO EXPLANATION OF HOW THE SPRING CLIP LOCKS WERE MISSING. CONCERN IS IN ASSEMBLY OF THIS VEHICLES THIS PIECE WAS NEVER ADDED. ONE COULD LOOSE A HEADLIGHT OR BOTH AT ANY TIME AND IN DARK CIRCUMSTANCES COULD BE A SAFETY CONCERN TO THOSE ON THE ROAD POTENTIALLY CAUSING AN ACCIDENT.
Source: NHTSA WEB SITE -
2008 LINCOLN MKX- STATEN ISLAND, NY
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND BECAME AWARE OF FUEL LEAKING FROM THE FUEL TANK. DANA FORD LINCOLN LOCATED AT 266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314 (718) 983-8700, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LINCOLN MKZ- DILLSBURG, PA
2013 LINCOLN MKZ, 3.7L WITH 32516 MILES 2/7/20 AT 9:30 AM TRAVELING AT 60 MPH ON A 4 LANE HIGHWAY THE MOTOR CUT OUT. DROVE IT TO THE FORD DEALER WHO RAIN DIAGNOSTICS AND FOUND NOTHING.
Source: NHTSA WEB SITE -
2010 LINCOLN MKZ- TOMS RIVER, NJ
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOST THE BRAKING ABILITY. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DOWNS FORD INC, 360 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753, WHERE IT WAS DETERMINED THAT HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,400. *BF CONSUMER STATED HER FAMILY REMEMBER HAS THE SAME MODEL, HAS RECEIVED A RECALL BUT SHE DIDN'T.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LINCOLN MKZ- MACEDONIA, OH
ON SEVERAL OCCASIONS WHILE OWNING THIS CAR, THE BRAKE PEDAL HAS GONE ALMOST TO THE FLOOR AFTER ACTIVATION OF THE ANTI-LOCK BRAKES. THE BRAKING DISTANCE INCREASES DRAMATICALLY WHILE THE PEDAL REMAINS VERY SOFT. IT EVENTUALLY (A FEW HOURS MAYBE) RETURNS TO NORMAL FUNCTION. WHILE DRIVING IN THIS CONDITION, IT FEELS AS IF THE CAR WILL NOT STOP BUT IT EVENTUALLY DOES, BUT THE BRAKE PEDAL MUST BE PUSHED ALMOST ALL THE WAY TO THE FLOOR.
Source: NHTSA WEB SITE -
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2002 LINCOLN LS- WOODBINE, MD
MY DAUGHTER WAS A RESTRAINED DRIVER ON A HIGHWAY ---IN RUSH HOUR TRAFFIC, MOVING ABOUT 55MPH. THE CAR IN FRONT OF HER BRAKED SUDDENLY AND WHEN MY DAUGHTER PUSHED ON THE BRAKE IT WENT TO THE FLOOR AND SHE HAD NO BRAKES. SHE CLIPPED THAT CAR REAR END AND SWERVED RIGHT'HITTING A SECOND CAR AS SHE GOT TO THE SHOULDER. SHE SCRAPPED ALONG THE METAL RAIL FOR A DISTANCE AND THEN WENT OFF THE ROAD IN TO A GULLY AND HIT A POLE AND AN DIRT EMBANKMENT. BOTH AIR BAGS DEPLOYED. THE LIGHT POLE DID NOT LOOK DAMAGED, I THINK THE POLE MUST HAVE HAD A LARGE CEMENT BASE, BASED ON THE EXTENT AND SHAPE OF THE FRONT END DAMAGE. THE CAR IS TOTALED. THE AIR BAGS DID A GREAT JOB. SHE HAS A BAD SPRAIN ON HER ANKLE THAT SHE WAS TRYING TO BRAKE WITH AND SORE EVERYWHERE. A FAMILY MEMBER WORKS AT FORD . HE ASKED ME TO CHECK THE BRAKE FLUID SINCE BOTH FRONT AND REAR BRAKES FAILED. I CHECKED THE BRAKE PEDDLE AND IT WENT TO THE FLOOR WITHOUT ANY RESISTANCE. I CHECKED THE BRAKE RESERVOIR AND IT WAS FULL. MY FAMILY MEMBER TOLD ME TO SUBMIT THIS REPORT.
Source: NHTSA WEB SITE -
2009 LINCOLN MKX- PORTSMOUTH, VA
BRAKES INTERMITTENTLY DON'T GRAB SOMETIMES AND SOMETIME THEY GRIND WHEN APPLIED. I HAVE HAD THEM WORKED ON MULTIPLE TIMES AND I'VE HAD MECHANICS TO TELL ME THAT THERE'S SOME PROBLEM IN THE CONTROL UNIT THAT'S CAUSING THIS. I'VE HAD EVERYTHING REPLACED AND IT STILL HAPPENS.
Source: NHTSA WEB SITE -
2008 LINCOLN MKX- HUDSON FALLS, NY
WAS DRIVING 2008 LINCOLN MKX PASSENGER SEAT CAUGHT ON FIRE, HEATED SEAT WAS NOT ON
Source: NHTSA WEB SITE -
2013 LINCOLN MKS- WORCESTER, MA
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE ATTEMPTING TO COLD START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO SENTRY LINCOLN 940 BOSTON TURNPIKE SHREWSBURY, MA 01545 (508) 281-8171, TO BE DIAGNOSED. THE PROGNOSIS WAS THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.*BF*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LINCOLN MKZ- ALPHARETTA, GA
WHILE STATIONARY AFTER TURNING ON THE VEHICLE THERE IS A HARD SHIFT IN GEARS FROM PARK TO DRIVE. WHILE VEHICLE IS IN MOTION ON THE CITY STREET THERE IS A HARD SHIFT AROUND 35 MPH TO 55 MPH. WHILE DRIVING ON THE CITY STREET AFTER 5 MILES THE VEHICLE START SPUTTERING AND NOT SHIFTING GEARS PROPERLY THEN THERE ISN'T ANY ACCELERATION FROM A TRAFFIC LIGHT STOP AND GO. AND THEN IT PICKS BACK UP AND DRIVE HIGH RPM SOUND. OR HIGH REV SOUNDS. IN ADDITION THE GAS CAP UNIT IS FAULTY I REPLACED IT BEFORE AND NOW IT APPEARS IT HAS TO BE REPLACED AGAIN BECAUSE IT WON'T CLOSE PROPERLY. A P0171 CODE MAF SENSOR CAME UP ALONG WITH TRANSMISSION CODES FOR THE 5TH AND 4TH GEAR RATIO ACCORDING TO THE DIAGNOSTICS REPORTED FROM THE OB READING AND SOME ADDITIONAL CODES THAT I CAN'T EVEN DESCRIBE. FOR THE MOST PART THE VEHICLE STALLS WHILE DRIVING CITY AND HIGHWAY WHICH MAKES IT VERY DANGEROUS TO DRIVE
Source: NHTSA WEB SITE