LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 LINCOLN MKX
    - DANVILLE, VA

    WHEN THE AIR CONDITION IS ON IT IS COOL FOR A WHILE THEN THE HEAT IS ON AND WILL NOT GO BACK TO AIR CONDITION. SAME PROBLEM WITH THE HEAT IT IS WARM FOR A WHILE AND THEN THE AIR CONDITION COMES ON. ALSO, I HAVE HAD WARM AIR ON THE PASSENGER SIDE AND COOL AIR ON THE DRIVERS SIDE AT THE SAME TIME.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKZ
    - MONROE, MI

    TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING 20 MPH, THE REAR PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT MANAGED TO HOLD THE DOOR CLOSED WITH A TOWEL AND DROVE TO JACK DEMMER FORD (37300 MICHIGAN AVE, WAYNE, MI 48184, (734) 529-5521). THE DEALER TAPED THE DOOR CLOSED, BUT DID NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO SPIRIT FORD (4402 ANN ARBOR RD, DUNDEE, MI 48131, (734) 529-5521) WHERE IT WAS DIAGNOSED THAT THE REAR DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 24889725, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 32,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ
    - VENTURA, CA

    TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE CONTACT'S WIFE WAS DRIVING AND ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL LOWERED SLOWLY. THE CONTACT STATED THAT HIS WIFE STRUCK A FLOWER POT ON A NEARBY LAWN AND HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPAIRED THE MASTER CYLINDER, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE CERTIFIED MECHANIC WHO DISCOVERED A MECHANISM UNDER THE BRAKE PEDAL THAT PROHIBITED THE BRAKE PEDAL FROM BEING ABLE TO BE DEPRESSED APPROPRIATELY. THE MECHANISM WAS REMOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT YET RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 40,000. THE CONSUMER STATED THERE WAS AN OBSTRUCTION ABOVE THE GAS AND BRAKE PEDALS. THE OBSTRUCTION PREVENT THE DRIVER FROM APPLYING THE NECESSARY PRESSURE TO THE PEDALS. A MECHANIC STATED THE FAILURE WAS DUE TO POOR RESPONSE TIMING OF THE VEHICLE'S MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS INVOLVED IN 2 ACCIDENTS DUE TO THE FAILURE.*JS *JS *JS

    Source: CONSUMER LETTER
  • 2011 LINCOLN MKZ
    - TONS RIVER, NJ

    THE VEHICLE REMAINED WITHOUT BRAKES WHILE DRIVING. ONE WEEK AND I HAVE NO NEWS. PLEASE CALL LINCOLN AND HOW THE CAR CARRIES FOR 8 YEARS, THEY DID NOT WANT TO DO ANYTHING WHEN IT IS SOMETHING OF SAFETY AND LIFE.

    Source: NHTSA WEB SITE
  • 2019 LINCOLN NAUTILUS
    - WALL TOWNSHIP, NJ

    MY CAR HAD BEEN IN TWICE FOR REPAIR AND COMPUTER SOFTWARE UPDATE. I WAS ROUNDING A CORNER AND THE ENGINE SHIFTED INTO NEUTRAL, STOPPING THE CAR. THE PRECOLLISION AID WAS DISABLED. LUCKILY NO ONE WAS BEHIND ME OR THEY WOULD HAVE PLOWED INTO MY CAR.

    Source: NHTSA WEB SITE
  • 2012 LINCOLN MKZ
    - ALISO VIEJO, CA

    THE ABS MODULE IN MY CAR FAILED ON 11/20/19. THE CAR HAD APPROXIMATELY 53,500 MILES AT THE TIME OF FAILURE. THE CAR HAD BEEN SERVICED AT THE DEALER FIVE DAYS PRIOR ON 11/15/19 INCLUDING A MULTI POINT SYSTEM INSPECTION AND REPLACEMENT OF THE RECALLED AIR BAGS . NO "WARNING" OR INDICATOR OF A PROBLEM WITH THE ABS SYSTEM WAS IDENTIFIED. WHEN THE ABS MALFUNCTION INDICATOR LIGHTS CAME ON I HAD JUST TURNED THE VEHICLE ON AND WAS PULLING OUT OF MY DRIVEWAY AND SO PROCEEDED VERY SLOWLY DOWN MY STREET (WHICH HAS A DOWNGRADE) ONLY TO REALIZE I HAD LOST BRAKING POWER AND HAD TO USE MY EMERGENCY BRAKE TO FIRMLY / COMPLETELY STOP. I WAS TOWED TO THE DEALER WHO INDICATED THAT THERE WOULD BE NO WARNING IN AN ABS MODULE FAILURE AND SO COULD NOT HAVE BEEN IDENTIFIED FIVE DAYS PRIOR. THE DEALER SERVICE ADVISOR INDICATED HE WAS ABLE TO STOP THE CAR IN THE SERVICE BAY WHEN PULLING IT FORWARD AT A LOW SPEED ON A FLAT SERVICE. HAD I BEEN TRAVELING AT HIGH SPEED OR IN TRAFFIC I AM CONCERNED THIS COULD HAVE RESULTED IN AN ACCIDENT WITH POTENTIAL FOR SERIOUS INJURY OR FATALITY.

    Source: NHTSA WEB SITE
  • 2014 LINCOLN MKT
    - BETHAL PARK, PA

    TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO SOUTH HILLS LINCOLN (2760 WASHINGTON RD, PITTSBURGH, PA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 LINCOLN AVIATOR
    - BROOKLYN, NY

    I PURCHASED THE AUTO ON AUG 24, 2019. I HAVE ENCOUNTERED 5 ISSUES WITH THE VEHICLE SO FAR - 3 MECHANICAL AND 2, COSMETIC. I'LL FOCUS ON THE MECHANICAL. BESIDE THE PENDING RECALL, I AM EXPERIENCING THE FOLLOWING: 1) THE PASSENGER SEAT IN FRONT ROW LACKS THE MOTOR FOR THE MASSAGE FUNCTION. LINCOLN HAS NOW TAKEN OVER 2 MONTHS TO REPAIR DUE TO LACK OF PART. 2) THE ELECTRICAL PARKING BRAKE COMES ON WHILE DRIVING OCCASIONALLY. 3) THE VEHICLE CAMERA GETS DISTORTED WHEN SWITCHING CAR ON. HAPPENED TWICE, LAST TIME IT HAPPENED WAS A WEEK AGO 11/12.

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKZ
    - RAEFORD, NC

    TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 35 MPH, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN 2017. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LINCOLN MKT
    - UNION, MO

    I HAVE TWO COMPLAINTS ON THIS VEHICLE. 1. DRIVING DOWN THE ROAD AND HEAR A LOUD EXPLOSION THAT WAS THE MOONROOF,. 2. THE WATER PUMP WAS DEFECTIVE AND PUT COOLANT INTO MY OIL AND RUINED THE ENGINE. THIS SEEMS TO HAVE HAPPENED WAY TOO MANY TIMES FOR THIS NOT TO BE A RECALL ON BOTH OF THESE. MY CAR LITERALLY OVERHEATED OUT OF NOWHERE.

    Source: NHTSA WEB SITE