LINCOLN Complaints

I HEAR A HISSING NOISE WHEN DEPRESSING THE BRAKE PEDAL AND THE BRAKES FEEL SPONGY AND NOT VERY RESPONSIVE. GARAGE HAVE DIAGNOSED A LEAKING BRAKE BOOSTER. LINCOL RECALL 13N02 EXACTLY FITS THIS FAULT BUT IS ONLY BEING APPLIED TO 2010 - 2013 MODELS, MINE IS 2009. THIS RECALL NEEDS TO BE EXTENDED TO COVER 2009 MODELS TOO.

AIR BAG LIGHT WAS ON FOR A YEAR BUT NOW ITS OFF BUT HAVE 25 BEEPS EVERYTIME I START CAR AND EVERY 20 MINUTES AFTER. FOUND IT WAS AB N AIRBAG ISSUE

NOTIFIED OF AIRBAG SAFETY RECALL NHTSA 19V-001, SAFETY RECALL NOTICE 19S01 YET, I HAVE ATTEMPTED MANY TIMES TO MAKE AN APPOINTMENT WITH PLANET LINCOLN/PLANET FORD IN HUMBLE AND WOODLANDS, TX. WHEN THEY DISCOVER I NEED A LOANER NO APPOINTMENT IS EVER MADE. THEY PROMISE TO CALL BACK WHEN A LOANER IS AVAILABLE AND NEVER DO. FORD AND LINCOLN SEND ME NOTIFICATION REGULARLY THAT THIS NEEDS TO ME TAKEN CARE OF. I HAVE RELATED THE SAME TO THEM. I SUPPOSE THEY THINK THEY WON'T BE HELD RESPONSIBLE IF SOMETHING HAPPENS TO MY AIRBAGS, BUT THEY WILL. I HAVE NAMES, DATES, AND CONVERSATIONS DOCUMENTED.

TL* THE CONTACT OWNS A 2020 LINCOLN AVIATOR. THE CONTACT STATED THAT THE WIPER FLUID FAILED TO PRODUCE ENOUGH SOLUTION TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN SEVERAL TIMES TO ROBBERSON FORD (2100 NE 3RD ST, BEND, OR 97701, (541) 382-4521) WHERE IT WAS DIAGNOSED THAT THE PUMP, LINE, WINDSHIELD WIPER BLADES, AND A STRONGER RESERVOIR PUMP WERE NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO COAST TO THE SIDE OF ROAD. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT SERVICE BULLETIN NUMBER: 13N02 WAS ISSUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *DT *DL

CAR IN QUESTION: 2011 LINCOLN MKZ HYBRID, 90,379 MILES DRIVING ON A HIGHWAY, WRENCH LIGHT COMES ON, CHECK ENGINE LIGHT COMES ON, NO POWER FROM THE ENGINE WHEN APPLYING A THROTTLE. DUE TO A VEHICLE BEING A HYBRID, COAST ON BATTERY POWER TO A SHOULDER. THROTTLE BODY HAD TO BE REPLACED. THERE WAS A RECALL FOR A FORD FUSION AND A MERCURY MILAN FOR THE SAME PROBLEM, BUT NO RECALL FOR A LINCOLN MKZ AND NO RECALL FOR A HYBRID. ALTHOUGH THEY USE EXACTLY THE SAME PART NUMBER FOR A THROTTLE BODY.

CAR IN QUESTION: 2011 LINCOLN MKZ HYBRID, 163,287 KM (101,484 MILES). DRIVING ON A CITY STREET ALL OF THE SUDDEN WARNING LIGHTS COME ON: ABS, TRACTION CONTROL, GIANT WRENCH, P/BRAKE LIGHT, SERVICE ADVANCETRAC. BRAKE PEDAL ALL THE WAY TO THE FLOOR, I BLEW A STOP SIGN, AS CAR WAS SLOWING DOWN, BUT THAN JUST ROLLED THRU THE INTERSECTION. HAD TO USE A PARKING BRAKE TO COME TO A COMPLETE STOP WHEN I WAS LOOKING FOR A SAFE SPOT TO PULL OVER. HAD TO REPLACE HYDRAULIC CONTROL MODULE AND ABS MODULE.

I WAS DRIVING HOME AND THE ENGINE COOLANT DISPLAY ON THE PANEL ALL OF THE SUDDEN WAS AT THE MAXIMUM. IT THEN WOULD NOT LET ME THROTTLE ANY MORE, SO I HAD TO PULL OVER TO THE SIDE AND TURN THE VEHICLE OFF. I DID AND LET IT SIT 20 MINUTES AND THE ISSUE WAS STILL PRESENT. VEHICLE WAS TOWED TO DEALER. IT TURNS OUT TO BE AN INSTRUMENT / ELECTRICAL ISSUE AND THE VEHICLE WAS NOT ACTUALLY OVER HEATING. SAME THING HAPPENED AGAIN 2 WEEKS LATER AFTER THE DEALER HAD UPDATED THE INSTRUMENT PANEL AND REPLACED THE SENSOR. MY CAR HAD LESS THAN 5000 MILES AND BEEN IN THE SHOP ALMOST 5 TIMES INCLUDING THESE 2 INSTANCES.

THE BRAKES ON OUR 2012 LINCOLN MKX HAVE WITHOUT WARNING FAILED PLACING MYSELF AND MY FAMILY AT GREAT RISK. THE SEQUENCE OF THE FAILURE WAS A VERY STIFF BRAKE PEDAL IMMEDIATELY FOLLOWED BY A SOFT PEDAL THAT WHEN DEPRESSED GOES FULLY TO THE FLOOR (ENDPOINT OF THE BRAKES). IN SPITE OF BEING FULLY DEPRESSED BRAKING IS EXTREMELY MINIMAL. THERE IS NO CABIN WARNING OF A SYSTEM FAILURE AND THE ONLY METHOD OF KNOWING OF THIS LIFE CRITICAL SYSTEM'S FAILURE IS NEEDING TO USE THE BRAKES. THIS OBVIOUSLY PLACES THE OCCUPANTS OF THE CAR AND THOSE INNOCENTLY IN THE CAR'S PATH AT A HEIGHTENED RISK OF DEATH DUE TO TOTAL BRAKE FAILURE. I HAVE SEEN THAT THIS COMPLAINT IS NOT ISOLATED TO OUR FORD PRODUCT BUT EXTREMELY PREVALENT TO FORD EDGE AND LINCOLN MKX VEHICLES. WHILE FORD IS SUPPORTING THE ISSUE THROUGH A WARRANTY EXTENSION GIVEN THE EXTREME DANGER PRESENTED BY CATASTROPHIC BRAKE FAILURE SUCH AS THIS IT SEEMS PRUDENT THAT THE NHTSA DEMAND A RECALL OF ALL VEHICLES THAT MAY BE SUBJECT TO THIS ISSUE. OUR VEHICLE HAS ONLY 67,400 MILES ON IT AND IS GARAGE KEPT. PLEASE TAKE ACTION TO PREVENT TRAGEDY!

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) IN 2015. WHILE DRIVING VARIOUS SPEEDS, THE DOORS SUDDENLY OPENED. THE CONTACT STATED THAT THE DOOR LATCHES FAILED A TOTAL OF THREE MORE TIMES. THE CONTACT FOUND THAT THERE WAS A SUPPLEMENTAL RECALL IN 2017 PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES), BUT SHE DID NOT RECEIVE A RECALL NOTIFICATION. THE CONTACT TOOK THE VEHICLE TO OXMOOR FORD LINCOLN (LOCATED AT 100 OXMOOR LN, LOUISVILLE, KY 40222, 502-426-2500) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE SUPPLEMENTAL RECALL. THE MANUFACTURER WS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE MET THE MANUFACTURING DATES OF THE RECALL AND THE LOCATION. THE MANUFACTURER PROVIDED CASE NUMBER: CAS24969610T1X3K6. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.