LINCOLN Complaints

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE REAR PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS SEIZED, WHICH CAUSED THE AXLE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

I WAS TRAVELING DOWN A HILL THAT ENDS WITH A STOPLIGHT ON A BACKROAD IN THE CITY. THE LIGHT TURNED RED, I APPLIED MY BRAKES AND MY FOOT WENT TO THE FLOOR WITH NO BRAKE PRESSURE. I WAS ABLE TO PULL OVER AND USE MY EMERGENCY BRAKE TO STOP ME. THERE WAS NO FLUIDS VISIBLE.

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT THE COOLANT WAS REFILLED EVERY WEEK. THE CONTACT'S SON STATED THAT THE WRENCH ICON ILLUMINATED AND DISAPPEARED WHEN THE COOLANT WAS REFILLED. THE CONTACT DID NOT KNOW IF THERE WAS A LEAK. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

2014 LINCOLN MKZ ON WHICH THE SEAT HEATERS HAD QUIT WORKING. TOOK THE CAR TO A FORD DEALER AND FOUND OUT THAT THE NEGATIVE WIRE FROM THE MODULE CONNECTER TO THE CONTROL MODULE HAD SHORTED SND BURNED. THIS PROBLEM COULD HAVE DEVELOPED INTO A FIRE AT ANY TIME IN THAT THERE IS POWER TO THIS CONTROLLER FULL TIME. AS TO THE TIME THIS SHORTAGE OCCURED COULD HAVE BEEN ANY TIME.

MY SYNC SOFTWARE ON MY LINCOLN MKZ WON'T UPDATE BECAUSE THE APIM IS DEFECTIVE. FORD/LINCOLN PREVIOUSLY PROVIDED A 5 YEAR WARRANTY EXTENSION ON THIS COMPONENT. THIS DEFECTIVE APIM CAUSES MY VOLUME TO EITHER TURN ALL THE WAY UP OR ALL THE WAY DOWN, NO IN BETWEEN. IT ALSO CAUSES THE MUSIC FROM MY PHONE TO PLAY ON MY PHONE SPEAKERS RATHER THAN THE CAR SPEAKERS AND ALSO RANDOMLY DISCONNECTS MY PHONE. THE FIVE YEAR WARRANTY EXPIRED ABOUT ONE YEAR AGO BUT I FEEL LIKE THIS SHOULD STILL BE COVERED BECAUSE IT CAUSES A SAFETY HAZARD WHEN MY PHONE DISCONNECTS AND I HAVE TO ATTEMPT TO FIX IT SO I CAN UTILIZE THE HANDS-FREE PHONE FEATURES.

HIT POTHOLE OR DEPRESSION IN ROAD, BRAKE PEDAL GOES TO FLOOR. VERY MUSHY. HARD TO BRAKE. SOMETIMES IT COMES BACK AFTER SEVERAL PUMPS SOMETIMES IT DOESN'T. TOO IN FOR REPAIR TO FORD AND LINCOLN DEALER, 2 SEPARATE OCCASIONS. THEY COULD NOT FIND ANY FIX SINCE ISSUE WAS NOT DUPLICATED. LAST EVENT ALMOST HIT ANOTHER CAR, HA D TO TURN OUT OF THE WAY. SOMETIMES IT HAPPENS ON ROUGH ROAD SURFACE, WASHBOARD SURFACE. HAS HAPPENED AT LEAST A DOZEN TIMES THE PAST 6 MONTHS. LATEST 12/15/2019.

CAR WAS PARKED WHEN I STARTED IT UP. I GOT A STEERING ASSIST FAULT MESSAGE. GUESS IT'S A COMMON PROBLEM WITH FORD'S EPAS. THEY SHOULD BE HELD ACCOUNTABLE LIKE TAKATA BECAUSE OF THE HUGE SAFETY RISK. ACCORDING TO FORD MY VIN ISN'T PART OF THE RECALL FOR THE SAME MODEL AND YEAR. RIDICULOUS.

TL* THE CONTACT OWNS A 2018 LINCOLN CONTINENTAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED BILL KNIGHT LINCOLN VOLVO AT 918-526-2509 (LOCATED AT 4111 S MEMORIAL DR, TULSA, OK 74145) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE SPEED REDUCED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO A FAMILY MEMBER'S TRAILER. THE CONTACT CALLED GENE MERCER FORD OF AMARILLO (LOCATED AT 3400 S SONCY RD, AMARILLO, TX 79119, 806-355-7471) WHERE THE WATER PUMP WAS REPLACED. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

I STARTED THE ENGINE, I HAD NO POWER STEERING, POWER STEERING FAULT LIT UP ON THE DASH. SHUT OFF CAR, RESTARTED ENGINE, POWER STEERING WAS RESTORED. IF THIS FAILURE OCCURS WHILE DRIVING DOWN THE ROAD, THE CAR IS NEAR IMPOSSIBLE TO STEER. I LOOKED UP RECALLS ON THIS VEHICLE, THERE IS ONE FOR CARS PRODUCED 9 MONTHS BEFORE MINE, BUT MINE IS NOT INCLUDED IN THIS RECALL. THE SYMPTOMS ARE IDENTICAL, I SUSPECT THIS CAR SHOULD BE SUBJECTED TO THE RECALL AS WELL.