LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 LINCOLN MKT
    - MACCLENNY, FL

    NOTICED SLUGGISHNESS ON INTERSTATE AND EXITED AT THE FIRST AVAILABLE EXIT THAT WAS APPROXIMATELY 1 MILE AWAY. WHEN EXITING INTERSTATE AND COMING TO A COMPLETE STOP AT THE STOP SIGN, IT DIED AND WOULD NOT START. IT WAS BLOCKING THE SINGLE TURNING LANE. IT WAS TURNING OVER VERY WELL BUT SEEMED TO BE LACKING FUEL MAYBE. HAD IT TOWED TO LOCAL MECHANIC SHOP. NO WORD BACK FROM THEM YET. JUST HAD THE FUEL PUMP REPLACED AT MY EXPENSE ABOUT 4 MONTHS AGO. I KNOW THERE WAS A RECALL ON THE FUEL PUMP BEFORE WE BOUGHT IT. IT WAS AN EMPLOYEE'S VEHICLE THAT WORKED AT THE DEALERSHIP AND I SUSPECT THE SO-CALLED REPAIR WAS PENCIL WHIPPED AND NOT REALLY REPAIRED BY THE DEALERSHIP. IT WAS A "CERTIFIED " CAR AND WE PAID A PREMIUM PRICE FOR IT AND I'M STILL PAYING!

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKZ
    - COVINGTON, GA

    WARNING THEN AFTER DRIVING LONGER (70 MILES) IT WOULD NOT STEER. HAD TO GO GET IT RESET. THE FLUID WAS FINE.

    Source: NHTSA WEB SITE
  • 2014 LINCOLN MKZ
    - ATOKA, TN

    TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR DRIVER?S SIDE LATCH FAILED AND CAUSED THE DOOR TO OPEN. THE CONTACT ALSO STATED THAT THE LATCH ON THE REAR PASSENGER SIDE DOOR FAILED. THE VEHICLE WAS TAKEN TO LINCOLN OF MEMPHIS (2611 RIDGE WAY ROAD, MEMPHIS, TN 38119, (90)1-432-8822) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER?S SIDE LATCH NEEDED TO BE REPLACED. THE REAR DRIVER?S DOOR LATCH WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 24331533. THE FAILURE MILEAGE WAS 99,795.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ
    - CANTON, OH

    AT ANY GIVEN TIME THE BRAKES WILL GO OUT IN THE CAR AND GIVE A FAULT CODE TO CHECK ABS SYSTEM. THIS HAS HAPPENED 4 TIMES OVER A 2 YEAR PERIOD, ONE OF THOSE TIMES I WAS GOING 55 MPH AND WENT TO STOP AT A YELLOW LIGHT. MY BRAKES FAILED AND I ENDED UP RUNNING THE RED LIGHT ALMOST HITTING A CAR STARTING TO CROSS FROM THE OTHER DIRECTION. ONCE YOU SHUT OFF THE CAR AND TURN IT BACK ON THE BRAKES WORK AGAIN LIKE NOTHING WAS EVER WRONG. I TOOK THE CAR TO THE DEALERSHIP AND THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. EACH TIME IT HAS DONE THIS THE DEALERSHIP CAN'T FIND ANYTHING WRONG. I'VE SEEN OTHER PEOPLE HAVING THE SAME ISSUE THAT HAS CAUSED ACCIDENTS, I'M NOT SURE WHY THERE HASN'T BEEN ANYTHING DONE ABOUT IT YET.

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKZ
    - CANTON, OH

    WHILE DRIVING THE CAR SEND A FAULT CODE OF SERVICE POWER STEERING AND LOSS OF POWER STEERING HAPPENS IMMEDIATELY. TOOK THE CAR TO THE DEALERSHIP THEY SAID THEY FIXED THE ISSUE (REPLACED POWER STEERING MOTOR AND REPROGRAMMED). PICKED UP THE CAR AND WITHIN 16 HOURS AS I WAS MAKING A TURN THE SAME ISSUE HAPPENED. THE CAR IS CURRENTLY STILL AT THE DEALERSHIP WITH NO SOLUTION TO THE PROBLEM. THERE SEEMS TO BE A RECALL OUT FOR 2011 MKZ FOR THIS REASON BUT FOR SOME REASON MY CAR VIN DOESN'T PULL UP THAT RECALL.

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKZ
    - PETALUMA, CA

    I WAS DRIVING AT ROUGHLY 35MPH SUDDENLY AND WITHOUT ANY WARNING LIGHTS OR CHIMES, MY BRAKES LOST PRESSURE, THE PEDAL THEN SUNK TO THE FLOOR. UPON PUMPING THE BRAKES A FEW TIMES I WAS ABLE TO SLOW TO A STOP BUT THE PEDAL THEN CONTINUED TO SINK TO THE FLOOR. UPON GOING ALL THE WAY TO THE FLOOR, THE CAR BARELY STOPS AND PULLS HARD LEFT, AS IF THE PASSENGER SIDE FRONT BRAKES AREN'T WORKING.

    Source: NHTSA WEB SITE
  • 2010 LINCOLN MKX
    - CHARLOTTE, NC

    MY BRAKES STARTED MAKING A HISSING NOISE WHEN THE BRAKES WERE APPLIED. THE HISSING SOUND BECAME LOUDER AND I NOTICED THE BRAKES WERE VERY HARD TO PRESS AND THE EVEN WHEN PRESSING TO THE FLOOR THE CAR WAS VERY HARD TO COME TO A COMPLETE STOP. I TOOK THE CAR TO THE SHOP AND REPLACED THE FRONT BRAKE PADS. THE HISSING SOUND WAS STILL THERE ALONG WITH A WHISTLE SOUND. I WAS TOLD THE BRAKE BOOSTER WAS BAD. MY CAR ONLY HAS 138,000 MILES ON IT. I WAS TOLD TO CALL TO SEE IF THERE WERE RECALLS. THERE IS A RECALL ON 2010 LINCOLN MKX HOWEVER I WAS TOLD THAT MY CAR DID NOT QUALIFY ALTHOUGH LINCOLN IS VERY FAMILIAR WITH THIS PROBLEM. RECALL NUMBER FOR THIS PROBLEM WHICH DOES NOT INCLUDE MY VEHICLE IS 13N02

    Source: NHTSA WEB SITE
  • 2014 LINCOLN MKX
    - CALHOUN, GA

    I HAD NOTICED A WEEK PRIOR TO DRIVING TO WORK EVERYDAY THAT MY BRAKES WERE SOMETIMES GOING TO THE FLOOR AND SOMETIMES STOPPING ALL THE WAY UP MAKING THE PEDAL HARD TO PUSH. I DRIVE 20 MILES BOTH DIRECTIONS DAILY SO I AM ON THE HIGHWAY TO WORK. ON A MONDAY MORNING I EXITED OFF THE INTERSTATE AND I HAD NO BRAKES THEY WENT ALL THE WAY TO THE FLOOR SO I IMMEDIATELY DROVE IT TO THE NEAREST BRAKE REPAIR SHOP JUST DOWN THE STREET FROM WHERE I WORK. I HAD JUST HAD MY CAR AT THE DEALERSHIP ON FRIDAY PRIOR TO THE HAPPENING ON MONDAY FOR A COMPLETE SERVICE. THE BRAKE SERVICE REPAIR SHOP CALLED AND SAID IT WAS THE BRAKE BOOSTER AND THAT WAS HAPPENING TO SEVERAL OF THE FORD EDGES AND MY LINCOLN MKX IS ON THE SAME MAKE AS THE FORD EDGE. I CALLED LINCOLN GOT A CUSTOMER SERVICE REP AND HE SAID IT IS NOT COVERED. YOU ARE OUT OF WARRANTY SO I ASKED HIM TO CHECK IF THEY HAD HAD ANY PROBLEMS WITH IT. HE TOLD ME NO. I JUST LEARNED THIS WEEK FROM A REPAIR SHOP LOCALLY THAT THE BRAKE BOOSTERS WERE ON RECALL AND THEY SHOULD HAVE TOLD ME THAT. I ALSO CALLED LINCOLN AGAIN AND QUESTIONED THEM SHE SAID THEY HAD NO RECORD OF ME CALLING. I TOLD THEM YOU MIGHT NOT HAVE RECORDS BUT I DID MAKE THE CALL AND MY CAR SHOULD HAVE BEEN ON THE RECALL LIST. I HAVE OWNED SEVERAL FORD VEHICLES AND A BREAK BOOSTER HAS NEVER GONE OUT ON ANY OF MY VEHICLES. THIS IS A BAD MANUFACTURED PRODUCT AND I COULD HAVE BEEN KILLED IN AN ACCIDENT BECAUSE IT BROKE. THE REPAIR SHOP I TOOK IT TO SAID YOU CAN NO DRIVE THIS CAR. I RECEIVED A DEFECTIVE PART ON MY CAR AND THEY SHOULD HAVE RECALLED IT AND REPLACED IT BY LINCOLN. THEY ALSO TOLD ME BECAUSE I DIDN'T TAKE IT TO A DEALERSHIP THAT IT WAS NOT COVERED BUT I COULD NOT GET IT TO A DEALERSHIP BECAUSE I HAD NOT BREAKS. THEY SHOULD HAVE TOLD ME THAT WHEN I CALLED LINCOLN THE DAY IT BROKE BUT THEY DIDN'T. I FEEL LIKE THEY SHOULD REFUND THE EXPENSE FOR THIS REPAIRS

    Source: NHTSA WEB SITE
  • 2015 LINCOLN MKT
    - ORLANDO, FL

    YESTERDAY AS I WAS DRIVING ON THE I 4 EAST I SUDDENLY HEARD A BIG NOISE COMING FROM MY CAR IT WAS THE SUNROOF EXPLORE THE FRONT PART OF THE GLASS IT SHADOW THE GLASS. I WAS DRIVING I DID NOT THINK ANYTHING HIT SUNROOF AT ALL , I JUST HEARD THE NOISE AND HALF OF MY SUNROOF WAS BROKEN IN PIECES. I CHECKED A FEW GLASS COMPANIES AND GET A PRICE TO FIX IT WAS ABOUT 4000 TO 5000 DOLLARS .CAN YOU PLEASE HELP I THINK IT'S A DEFECTIVE GLASS. THANK YOU

    Source: NHTSA WEB SITE
  • 2009 LINCOLN MKS
    - LINCOLN, NE

    STEERING WHEEL WONT ADJUST AND WILL NOT MOVE AND THERE IS A LOUD CLICKING NOISE WHEN YOU START VEHICLE.

    Source: NHTSA WEB SITE