LINCOLN Complaints

TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ROLLED INTO INCOMING TRAFFIC AS A RESULT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. THE CONTACT WAS TAKEN FROM THE SCENE MY PARAMEDICS. A POLICE REPORT WAS FILED. THE CONTACT WAS TREATED FOR BRAIN DAMAGE, INTERMITTENT AMNESIA AND WAS PARALYZED FROM THE WAIST DOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. UPDATED 09/05/14*LJ UPDATED 09/12/2014 *JS

TL* THE CONTACT STATED THAT THE VENT IN THE DASHBOARD BUCKLED AND THE DEALER STATED THAT THEY WERE UNABLE TO REPAIR. THE DEALER INFORMED THE CONTACT THAT SHE WILL HAVE TO REPLACE THE ENTIRE DASH BOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT SHE TOOK HER VEHICLE INTO THE LINCOLN DEALERSHIPS YESTERDAY AND THEY TOOK PICTURES AND STATED THAT THEY WERE GOING TO SEND THEN TO THE MANUFACTURER. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 120,000. .... UPDATED 08/05/14 *BF THE CONSUMER STATED THE ALL FOUR TIRE RIMS PEELED AND HAD TO BE REPLACED. THE RIGHT AND LEFT DOOR PANEL CRACKED. UPDATED 08/19/2014 *JS

TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND AFTER MAKING A LOUD SOUND THE PEDAL WOULD SINK INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE APPROPRIATE REPAIRS WERE MADE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,193.

I HAVE A 2013 LINCOLN NAVIGATOR THAT HAS SOME SERIOUS PROBLEMS WITH IT'S RAIN SENSING WIPERS. THEY WILL STOP COMPLETELY DURING A RAIN OR RAIN/SNOW STORM. OTHER TIMES THEY WON'T COME ON BY THEMSELVES. THEY INSTEAD HAVE TO BE TURNED ON MANUALLY. THEY HAVE COME ON AND STAYED ON FOR AT LEAST TWO MINUTES WHEN THERE HAS BEEN ABSOLUTELY NO RAIN OR MOISTURE IN THE AIR. I AM SURE YOU WILL AGREE WITH ME THAT THIS CAN PROVE TO BE A VERY DANGEROUS SITUATION. WE ALSO HAVE DOCUMENTATION ON THE DEALER'S WORK ORDERS SHOWING THE TIMES WE HAD BROUGHT OUR VEHICLE IN FOR THE PROBLEMS. WE HAVE PICTURES PROVING OUR PROBLEM BUT THESE PICTURES HAVE BEEN COMPLETELY IGNORED BY BOTH THE LINCOLN REPS THEMSELVES AND THE DEALER'S SERVICE DEPARTMENT THAT WE PURCHASED OUR VEHICLE FROM NEW LAST MAY' WILLIAMS AUTO GROUP IN SAYRE, PA. FROM THEIR TESTS THE WIPERS 'WORK AS THEY WERE DESIGNED TO'. I AM GOING THROUGH THE PA LEMON LAW NOW BUT I WAS JUST CURIOUS IF THERE HAD BEEN OTHER VEHICLE OWNERS, FORD OR LINCOLN, THAT HAVE REPORTED THE SAME OR SIMILAR PROBLEM. WHAT MAKES THIS VERY TROUBLESOME IS BOTH THE COMPANY'S AND THE WILLIAMS GROUP IGNORING OUR PROOF -- THE PICTURES. PREVIOUSLY WE WERE HAVING PROBLEMS WITH OUR TAILGATE OPENING WHILE DRIVING THE VEHICLE, OUTSIDE MIRRORS MOVING ON THEIR OWN, DRIVERS SEAT ADJUSTING ON ITS OWN AND THE KEY LOCK NOT OPERATING AS IT SHOULD. EVEN THOUGH NONE OF THESE WERE ABLE TO BE RECONSTRUCTED AT THE DEALERSHIP, THERE WERE 3 INSTANCES WHERE THESE WERE WITNESSED BY THE DEALER'S SERVICE EMPLOYEES. SO THEY DID GO AHEAD AND REPLACE MANY OF THE MODULES BUT HAVE DONE NOTHING WITH THE WIPERS. *TR

INTERSTATE, 4 LANE RUSH HOUR, NO WHERE TO GO AND I CAN'T SEE. LUCKY TO BE ALIVE THIS IS THE 4 TH TIME THIS MOTOR HAS GONE OUT. 4 TIMES IN 18 MONTHS. THIS IS TOO DANGEROUS AND FORD NEEDS TO BE HELD ACCOUNTABLE BEFORE SOMEBODY DIES. THIS IS A DUPLICATE COMPLAINT BECAUSE I LEFT OUT SOME INFORMATION ON PREVIOUS SUBMITION. *TR

CAR ROLLS ON ITS OWN WITHOUT DEPRESSING BRAKE OR ENGAGING ANY GEAR. VEHICLE HAS DONE THIS ABOUT 5 TIMES IN PAST 6 MONTHS AND TWICE IN THE LAST 6 WEEKS. CAR IS VERY DANGEROUS AT "ANY SPEED" SINCE IT "RUNS" ON ITS OWN. FORD SHOULD RENAME THIS MKZ HYBRID VEHICLE EITHER: DMD FOR "DRIVING MISS DAISY" OR UAS FOR "UNSAFE AT ZERO" PUF FOR "PURE UNADULTERATED FICTION" FORD HAS LIED ABOUT CAR PERFORMANCE (ADVERTISED 45 MPG CITY + HIGHWAY FOR BOTH 2013 & 2014 HYBRID MODELS) WHEN I ONLY GET ABOUT 60% OF THAT - 28 MPG (DOCUMENTED) IN ORDER TO GAIN MARKET SHARE (HYBRIDS ESP. LEXUS). FORD BLAMES ITS OWN WIND TUNNEL TESTS FOR OVERSTATED MPG (MAYBE TESTED WITH HURRICANE SANDY AT THEIR BACK). NOW, THIS CAR DRIVES ITSELF, A NICE SAFETY FEATURE HUH ? AND, FORD NEVER ISSUED ME ANY RECALL ON ITS UNIQUE "INVISIBLE CHAUFFEUR DRIVEN" VEHICLE. *TR

WHEELS WERE FOUND TO BE DELAMINATING AND SEPARATING AT THE BASE MATERIAL LEVEL. ALL FOUR WHEELS . ONE TIRE HAD THE SEAL BEAD COMPLETELY MISSING . REPORTED TO LINCOLN / FORD SAME DATE ....THEY REPORTED THAT THIS WAS NOT A QUALITY PROBLEM AND OUT OF WARRANTY . CLEARLY THIS IS A SAFETY ISSUE AS IT WILL ALLOW THE TIRE TO COME OFF THE WHEEL AND IS AN INHERENT DEFECT IN THE MANUFACTURING PROCESS. *TR

TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED AFTER RAINY WEATHER CONDITIONS, A SUBSTANTIAL AMOUNT OF WATER SETTLED IN BETWEEN THE FRONT AND REAR PASSENGER'S SIDE DOOR PANELS. THE FAILURE CAUSED A MUSTY ODOR AND MILDEW INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

FOLLOWING DRIVING THROUGH A PUDDLE, NOT AN OVERLY DEEP PUDDLE, PERHAPS 3-4 INCHES, THE POWER ASSIST MALFUNCTION MESSAGE APPEARED AND THE POWER STEERING TURNED OFF. AFTER ALLOWING THE CAR TO DRY, THE FAILURE CLEARED FOR A SHORT TIME BUT COMES BACK ON WITHIN 5 MILES OF DRIVING. TAKING CAR TO DEALER FOR SERVICE. *TR

I BOUGHT CERTIFIED (CPO) 2010 LINCOLN MKT IN AUG 2013. IT HAD A MILEAGE OF AROUND 50500 MILES. AFTER RUNNING JUST AROUND 5K, IT SHIVERED AND BROKE DOWN ON A TRIP WHEN I WAS ABOUT TO MERGE TO HIGHWAY FROM AN EXIT AND THERE WERE WHITE FUMES FROM THE CYLINDER. AT FIRST THEY MENTIONED, THERE IS A PROBLEM WITH FUEL INJECTOR AND IT NEEDS TO BE REPLACED. LATER THEY MENTIONED OF A PROBLEM WITH FEW OTHER PARTS AND REPLACED THE SAME TOO. THEN THEY MENTIONED OF REPLACING THE ENGINE AND DONE THE SAME. BUT PROBLEM DIDN'T SOLVE. LATER THEY CHANGED THE TORQUE SENSOR OR SOMETHING AND GAVE THE VEHICLE AFTER 1.5 MONTHS. BUT I WAS HEARING SOME TYPE OF NOISE FROM THE HOOD AND RETURNED TO DEALERSHIP IN 2 DAYS. AND THEN THEY MENTIONED OF REPLACING ENGINE BELT AND AXLE. BUT STILL PROBLEM WAS UNSOLVED AND THEY ASKED ME TO AUTHORIZE FOR OPENING THE DASH TO DETERMINE THE PROBLEM. BUT I OPPOSED IT AND CONTACTED LINCOLN. LATER THEY AUTHORIZED THE LABOUR AND TOOK THE CAR AGAIN TO WORKSHOP. AFTER THAT THEY CHANGED PULLEY BELT. BUT THE NOISE DIDN'T DISAPPEAR. LATER THEY HAD AN ENGINEER FROM LINCOLN COME AND EXAMINE THE VEHICLE. AND THE ENGINEER ASKED OF REPLACING THE TRANSMISSION. BUT IT TOO DIDN'T WORK. AND THE LINCOLN ENGINEER CAME UP AGAIN AND MENTIONED OF REPLACING 1 UPPER ENGINE MOUNT, 1 UPPER TRANSMISSION MOUNT, 1 FRONT ENGINE ROLL RESTRICTOR, 1 REAR ENGINE ROLL RESTRICTOR. IT'S ALREADY MORE THAN 4.5 MONTHS SINCE WHEN VEHICLE IS UNDER REPAIRS AND WITH NO LUCK. IN BETWEEN A CLAIM WAS MADE WITH LINCOLN TO BUY BACK OR REPLACE THE VEHICLE, BUT THEY REFUSED THE SAME AS WELL. SO FAR BELOW REPAIRS HAVE BEEN MADE BUT THE PROBLEM IS STILL NOT SOLVED 100%. *TR