LINCOLN Complaints

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. THE CONTACT STATED DURING THE WINTER, THE TRANSMISSION WOULD SHIFT GEARS TO LOW INDEPENDENTLY. ALSO, THE CONTACT STATED THAT WITHOUT THE VEHICLE BEING ON, THE TRANSMISSION SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED INTO A BARRIER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER 13V594000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

WHILE DRIVING ON TWO LANE ROAD APPROX. 50 MPH, ENGINE STOPPED, ADVANCE TRACK LIGHT CAME ON , LOST STEERING AND BREAKING, COASTED TO STOP. RESTARTED AND DROVE HOME. CARRIED TO DEALER , WHO REPLACED. *JS STEERING GEAR. COMPUTER SHOULD SHOW YOU WARNING BUT NOT SHUT VEHICLE DOWN LOOSING BREAKING AND STEERING. IF THERE HAD BEEN TRAFFIC OR HAD BEEN ON BUSY ROAD TRAVELING INT. SPEED COULD HAVE BEEN LIFE TAKING FOR MY FAMILY AND OTHERS ON SAME ROAD.

TL* THE CONTACT OWNS A 1994 LINCOLN CONTINENTAL. THE CONTACT STATED WHILE DRIVING IN REVERSE AND TURNING THE STEERING WHEEL TO THE LEFT, A SUDDEN POPPING NOISE WAS PRESENT ON THE FRONT DRIVER SIDE OF THE VEHICLE. SUDDENLY, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THAT THE SUB FRAME BOLTS HAD SEPARATED FROM THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 147,000.

TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 75,000. UPDATED 11/21/14*CN UPDATED 8/13/2015 *JS

THE HEADLIGHTS HAVE WENT OFF AT NIGHT COMPLETELY 4 TIMES AND BACK ON. I WAS DRIVING ABOUT 45 MPH ABOUT A BLOCK FROM MY HOUSE AT 4AM WHEN THE HEADLIGHTS MARKER LIGHTS AND EVERYLIGHT EXCEPT TAIL LIGHTS WENT OFF. I RAN OFF THE ROAD INTO A DITCH AND BACK ON. I REACHED FOR THE BLINKERS WHICH WORKED AND SAW I WAS IN THE OTHER LANE. I WENT INTO MY LANE AND STOPPED. A FEW SECONDS LATER THE HEADLIGHTS CAME BACK ON AND ALL OTHER LIGHTS. THIS HAS HAPPENED AGAIN TWICE. THE SECOND TIME ON A MAJOR HIGHWAY. THE LAST TIME I HAD TO HAVE A WRECKER PULL ME OUT OF A SIDE DITCH. I CONTACTED FORD MOTOR COMPANY AND THEY WERE VERY RUDE AND WOULD NOT HELP AT ALL. I TOLD THEM THIS WAS A SERIOUS SAFETY ISSUE , EVEN MORE SO THAT THE SPEED CONTROL RECALL. THEY SAID THEY WOULD NOT PAY TO HAVE THIS LOOKED INTO. THEY WOULDN'T EVEN LET ME SPEAK TO A SUPERVISOR. THERE ARE SEVERAL OTHER INSTANCES WHERE THIS HAS HAPPENED TO OTHER PEOPLE. THE LOCAL DEALERSHIP SAID IT HAPPENS OFTEN ON 05 MARQUIS AND TOWN CAR. THEY SAID THEY PROBABLY WOULDN'T BE ABLE TO HELP ME. MAYBE WHEN MY WHOLE FAMILY IS KILLED IN THIS THING AND WHOEVER IS IN THE WAY, THEY'LL CARE THEN. P.S. THEY HAVE RECALLED OTHER VEHICLES FOR THE SAME REASON. THE DEALER CALLED IT AN LCM MODULE. *TR

FREQUENCY: ONCE EVERY OTHER DAY WHEN TEMPERATURE OVER 73 F. ELECTRICAL: (ISSUE 1) THE SOUND SYSTEM WHILE IN USE CREATES A HORRENDOUS SOUND/BANG THAT SOUNDS LIKE AN ACCIDENT. THIS CAUSES A LOSS OF DRIVER ATTENTION AND DISTRACTION FROM TRAFFIC. (ISSUE 2) AFTER LOUD SOUND, THE STEREO WILL LOCK IT SELF AND NOT ALLOWING TO SHUT IT DOWN OR ANYTHING. (ISSUE 3) AFTER LOUD SOUND, THE TURN SIGNAL WILL FLASH IN A FASTER PACED THAN NORMAL. (ISSUE 4) AFTER LOUD SOUND, AIR CONDITIONER WOULD NOT WORK. ALL THIS ISSUES WOULD RESOLVE BY TURNING CAR OFF AND OPENING THE DRIVER DOOR TO RESET ITSELF. THIS IS A BIG SAFETY ISSUE, WITH SLEEPING KIDS IN THE BACK WHEN LOUD SOUND GETS TRIGGER AND HAVE TO STOP IN THE MIDDLE OF HIGHWAY TO "RESET THE SYSTEM". *TR

DRIVING ON INTERSTATE AT 65 MPH WHEN MOTOR SHUT OFF AND WOULD NOT RESTART. FORTUNATELY I WAS IN THE RIGHT HAND LANE AND ABLE TO COAST TO A SAFE STOP. I REQUIRED A TOW TO THE DEALERSHIP. DISCOVERED THAT THE PROBLEM WAS A FAILURE OF THE CRANKSHAFT POSITION SENSOR. *TR

ONE MORNING I NOTICED THAT A CRACK HAD APPEARED ON THE BACK OF MY VEHICLE ON THE LIFT GATE RIGHT BY THE LINCOLN EMBLEM. I CALLED AND SPOKE TO THE DEALERSHIP AND THEY ADVISED ME IT WAS A COMMON OCCURRENCE THAT HAPPENS FOR NO REASON ON LINCOLN AVIATORS OF CERTAIN YEARS. NOW ALL OF A SUDDEN THE LIFT GATE HINGE ON THE RIGHT SIDE HAS SLIGHTLY SHIFTED AND I HAVE NOT EVEN OPENED IT IN MONTHS. THIS I WAS NOTIFIED IS ALSO ANOTHER COMMON DEFECT ON THESE VEHICLES! I LITERALLY AM SCARED TO EVEN OPEN THE BACK LIFT GATE NOW AND NOTHING HAS HAPPENED TO CAUSE EITHER OF THESE ISSUES. *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT WAS ADVISED BY ANOTHER DRIVER THAT THE VEHICLE HAD CAUGHT ON FIRE FROM UNDERNEATH. THE CONTACT ATTEMPTED TO SHUT OFF THE VEHICLE BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A PARK. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FIRE TWICE BECAUSE ONCE IT WAS LOADED ON THE TOW TRUCK THE FIRE STARTED AGAIN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 350.

APPROXIMATELY 1 MONTH AGO (IN MAY, 2014), WHILE IN THE PARKED POSITION AND IN A PARKING SPACE, NO FOOT ON BRAKE OR ACCELERATOR, MY 2007 LINCOLN MKZ (61,000 MILES) ENGINE SUDDENLY REVVED UP AND BEGAN TO THRUST FORWARD. I IMMEDIATELY HIT MY BRAKE HARD, WHICH STOPPED THE CAR PRIOR TO HITTING THE CURB OR OTHER OBSTACLES; HOWEVER, HAD IT NOT BEEN FOR MY QUICK REFLEX, I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED! THERE WAS A CURB, A TRASH CAN, AND A BUILDING DIRECTLY IN FRONT OF ME, AND HAD I NOT BEEN ABLE TO STOP THE CAR, THERE'S NO DOUBT I WOULD HAVE PLOWED STRAIGHT THRU ALL! I RESEARCHED THE PROBLEM ONLINE, BUT FOUND NO RECALLS EXCEPT ON FLOOR MATS THAT GET STUCK. I DON'T HAVE THE FACTORY INSTALLED FLOOR MATS IN MY CAR AND DOUBT THAT THIS IS MY PROBLEM. I DID FIND A FEW SIMILAR COMPLAINTS ABOUT THE RACING, SURGING, ACCELERATING ENGINE ISSUES OCCURRING WITH THIS MAKE & MODEL. I PRINTED OUT THESE COMPLAINTS AND TOOK TO MY LOCAL FORD DEALERSHIP. THEY RESEARCHED IT AS WELL AND FOUND NO RECALLS AND OF COURSE THEY OFFERED TO CHECK OUT THE CAR, INQUIRING ABOUT MY EXTENDED WARRANTY, IF ANY. I'VE SINCE HAD A FEW INCIDENCES OF MINOR UNPROVOKED ENGINE RACING WHILE DRIVING THAT DIDN'T APPEAR TO BE TOO CRITICAL; HOWEVER, I HAVE THIS SITUATION ON MY MIND WHILE DRIVING AND THE THOUGHTS ARE UNSETTLING! I DON'T KNOW WHAT TO DO AT THIS POINT AS I DON'T HAVE MONEY FOR EXPENSIVE REPAIRS! ARE THERE ANY UPDATES ABOUT RECALLS, ETC. CONCERNING THIS SITUATION AS MY LIFE AS WELL AS THE LIVES OF OTHERS ARE ON THE LINE! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR