LINCOLN Complaints

"TAKATA RECALL" -- WE JUST GOT A LETTER FROM LINCOLN AND NOW WE CANNOT EVEN PUT A PASSENGER IN OUR RIGHT FRONT SEAT. WE CANNOT DRIVE OUR VEHICLE WITH TWO PEOPLE IN THE FRONT SEAT.. WHY THEY DO NOT OFFER US A LOANER VEHICLE I AM NOT SURE BUT RIGHT NOW THE VEHICLE DOES NOT MEET OUR NEEDS.

TAKATA RECALL. I RECEIVED A RECALL NOTICE IN MARCH 2017. CALLED THE DEALER WHO ADVISED NO PARTS WERE AVAILABLE. I FOLLOWED UP AGAIN IN OCTOBER OF 2017 AND WAS TOLD NO PARTS AVAILABLE. WHEN CAN I EXPECT TO HAVE THIS SAFETY ISSUE REMEDIED?

-TAKATA RECALL- I HAVE BEEN WAITING SINCE JUNE 2016 TO GET A POSSIBLY DEADLY AIRBAG REPLACED. NEITHER FORD OR LINCOLN CUSTOMER SERVICE CAN GIVE ME AN EXACT DATE THAT THE AIRBAG CAN BE REPLACED, THEY ARE ONLY SAYING POSSIBLY IN SPRING IN 2018. I DRIVE AROUND MY TWO YOUNG CHILDREN IN THIS VEHICLE ALMOST DAILY AND I AM WORRIED SICK OF BEING IN AN ACCIDENT. I HAVE ASKED SEVERAL DEALERS ABOUT LOANER VEHICLES UNTIL PARTS ARE IN, BUT I AM TOLD THEY ARE NOT. THEY ARE ALSO SAYING THAT AS LONG AS THERE IS NO ONE SITTING IN THE FRONT PASSENGER SEAT THAT THE AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT, HOWEVER MY HUSBAND WAS IN AN ACCIDENT (ALONE) IN A FORD FLEX JUST LAST YEAR AND ALL FRONT AND SIDE AIRBAGS DEPLOYED... SO I DO NOT KNOW IF I BELIEVE THEM, AND HAVE NO IDEA HOW THEY CAN GUARANTEE THAT STATEMENT IF A CAR IS IN A BAD ENOUGH ACCIDENT.

"TAKATA RECALL" RECEIVED A LETTER FROM LINCOLN INFORMING ME THAT MY PASSENGER AIRBAG COULD CAUSE BODILY HARM IF I HAVE AN ACCIDENT AND I'M NOT ALLOWED TO LET ANYONE RIDE IN THE FRONT PASSENGER SEAT UNTIL IT HAS BEEN FIXED. THE FIRST LETTER WAS DATED IN JUNE 2016 SHOULD I BE COMPENSATED FOR NOT BEING ABLE TO USE MY CAR WITH PASSENGERS RIDING IN THE FRONT SEAT.

THE DEALERSHIP CANNOT FIX THIS RECALL BECAUSE THEY SAID THEY HAVE NO PARTS TO FIX IT THIS IS A UNSAFE MATTER

TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: MY COMPLAINT IS THAT TAKATA AND FORD/LINCOLN ARE NOT TAKING THE RECALL SERIOUSLY. THIS RECALL IS ALMOST 3 YEARS OLD AND I HAVE RECEIVED 2 OR 3 NOTICES THAT BASICALLY SAY "WE'RE WORKING ON IT" OR NOTICES THAT TALK ABOUT THE BANKRUPTCY FILING OF TAKATA. WHY ARE TAKATA AND FORD/LINCOLN NOT BEING HELD RESPONSIBLE FOR THIS SLOW PROCESS? SIGNIFICANT SAFETY ISSUES WITH A NON-URGENT RESPONSE.

TAKATA RECALL I HAVE BEEN ADVISED THAT I CANNOT LET ANYONE SIT IN THE FRONT PASSENGER SEAT OR THEY COULD BE INJURED OR KILLED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JUNE OF 2016. THE DEALER (LITHIA FORD LINCOLN OF FRESNO, 195 E AUTO CENTER DR, FRESNO, CA 93710) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OROVILLE FORD, 1350 ORO DAM BLVD E, OROVILLE, CA 95965 (530) 533-3313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.