LINCOLN Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILLY HOWELL FORD LINCOLN AT (770) 887-2311 (1805 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOORE FORD (1201 S MAIN ST, HARTFORD, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. IN ADDITION, THE CONTACT WAS INFORMED THAT DUE TO THE BANKRUPTCY OF TAKATA, A CLASS ACTION WOULD HAVE TO BE FILED IN REGARDS TO THE OBTAINING OF THE PARTS IN ORDER FOR THE REMEDY TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SANDY SANSING FORD LINCOLN, 27180 US-98, DAPHNE, AL 36526, (251) 626-7777) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS INFORMED MONTHS AGO THAT HE NEEDED TO WAIT TO RECEIVE A SECOND LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE SECOND NOTICE WOULD BE RECEIVED IN THE SPRING OF 2018 WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PREMIER FORD LINCOLN (2120 US-45, COLUMBUS, MS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION DECEMBER OF 2016. HOWEVER, THE CONTACT SPOKE TO AN UNKNOWN DEALER SEVERAL TIMES REQUESTING INFORMATION ON THE PARTS AVAILABILITY, THE UNKNOWN DEALER ALSO ADVISED THE CONTACT THAT THEY DID NOT HAVE ANY MORE INFORMATION CONCERNING THE LETTER THE CONTACT RECEIVED. THE DEALER ALSO STATED THAT THEY HAVE NOT RECEIVED ANY INFORMATION FROM FORD COMPANY ON WHEN PARTS WILL BE AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

1-CAR STALLED AND DIED TURNING FROM PARKING LOT ONTO STREET. BARELY AVOIDING COLLISION. 1/6/2018. DEFECT IN FUEL DELIVERY. STILL IN SHOP. 2- ODD NOISE AND SMELL WHILE BACKING UP DUE TO CRACKS IN BRAKE PAD . 1/17/17 REPLACED 01/17/17 ( HAVE REPAIR INVOICE, NOT SURE HOW TO UPLOAD)

RECALL# 16V248000 POWERTRAIN AUTOMATIC TRANSMISSION. MY 2012 LINCOLN NAVIGATOR WAS TAKEN TO CHAMPION FORD IN KATY, TX FOR SERVICE DUE TO INTERMITTENT TRANSMISSION ISSUE WHERE WE EXPERIENCED A DOWNSHIFT AT SPEED, SPEEDOMETER FAILURE, ODOMETER AND MPG ERROR AND TIRE PRESSURE WARNING. THE SYMPTOMS CORRECT UPON RESTART. THE DEALER ADVISED THAT THE PROBLEM WAS DUE TO OUTPUT SHAFT SPEED SENSOR FAILURE THAT WOULD REQUIRE REPLACEMENT OF LEAD FRAME UNIT AT A COST OF $1,366. I ASKED TO HAVE THE REPLACEMENT COMPLETED UNDER RECALL 16V248000 BECAUSE THE REPAIR INVOLVES THE SAME SYMPTOMS, REPAIR PROCEDURE, AND IS THE SAME YEAR, MAKE, MODEL, AND TRANSMISSION OUTLINED IN THE RECALL BUT WAS DECLINED BECAUSE MY VIN WAS NOT INCLUDED IN THAT RECALL BECAUSE THE BUILD DATE DOES NOT FALL WITHIN THE RECALL DATES. FORD NEEDS TO EXPAND THE SCOPE OF RECALL 16V248000 TO INCLUDE ALL VEHICLES EQUIPPED WITH THAT TRANSMISSION AS MY VEHICLE IS EVIDENCE THAT THE PROBLEM IS EFFECTING VEHICLES OUTSIDE THEIR SPECIFIED BUILD DATES. IT IS CLEAR THAT FORD IS INTENTIONALLY LIMITING THE SCOPE OF THE RECALL TO MITIGATE THEIR LOSSES AT THE EXPENSE OF MY FAMILY'S SAFETY.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASTRO LINCOLN, 6350 PENSACOLA BLVD, PENSACOLA, FL 32505) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING ON THE ROAD ALL THE SUDDEN I HEARD A KNOCK IN THE VEHICLE AND BURNING SMELL WITHOUT ANY WARNING THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO A SAFE PLACE. I HAVE IT TOWED TO THE DEALER THE ENTIRE ENGINE HAS TO BE REPLACED BECAUSE THE COOLANT WAS GOING TO THE ENGINE WHICH WILL COST NEARLY $10,000.00. I STILL OWE OVER $18,000.00 AND ONLY HAVE THE CAR FOR A 1 YEAR. I CAN'T GET ANY HELP FROM THE FORD COMPANY OR THE DEALER. I AM A SINGLE PARENT THAT'S IN A TRUE DILEMMA NOT KNOWING WHAT TO DO. THE DEALER HAS DONE THE SERVICE IN THE CAR 2 MONTHS PRIOR TO THE ENGINE FAILURE. I KEPT THE SERVICE EVERYTHING IT'S DUE. I WAS DOING ALL THE RIGHT THING.

TAKATA RECALL. I WAS NOTIFIED IN JUNE OF 2016 THIS VEHICLE HAS AN ISSUE. NOW I AM TOLD NO FIX YET AND DON'T RIDE IN THE FRONT SEAT. THIS IS UNACCEPTABLE. WHAT ARE YOU DOING ABOUT THIS?