LINCOLN Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (DON FRANKLIN FORD LINCOLN, 388 KY-192, LONDON, KY 40741; 888-461-0896) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MITCHELL LINCOLN (1222 RUCKER BLVD, ENTERPRISE, AL 36330, (334) 347-9201) CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECIEVED THE NOTICE IN JANUARY 2017, CALLED AND WAS TOLD THEY DO NOT HAVE THE PART. NOW I RECIEVED NOTICE THAT THE PART MANUFACTURER IS FILING BANKRUPCY AND THAT UNLESS I PUT THE NEW PARTS ON THE VEHICLE NOW THEY WILL NOT BE HELD RESPONSIBLE FOR INJURY OCCURING AFTER DEC 27, 2017. I ASKED THE DEALER IF THEY NOTED HOW MANY CALLS I HAVE MADE AND THEY SAY NO. NOW I CALL 18003923673 AND REPORT THIS PROBLEM AND I GET A CASE # CAF13428966. DO I GET A PART NO.HAS THIS CHANGED THE FACT THAT AFTER DECEMBER I CAN TAKE MY CHANCES ON MY OWN NO. I WANT TO BE PUT INTO A SAFE VEHICLE UNTIL THE PART IS INSTALLED IN MY CAR.

TAKATA RECALL. THEY CONTINUE TO SAY PARTS ARE NOT AVAILABLE AND NOW TK HOLDINGS INC AND CERTAIN OF IT'S AFFILIATES HAVE FILED CHAPTER 11 BANKRUPTCY. I JUST WANT MY CAR FIXED THAT'S IT, NOTHING ELSE. THIS HAS BEEN AN ONGOING ISSUE BUT WE JUST RECEIVED THE BANKRUPTCY NOTICE ON THE 26TH ON OCTOBER 2017.

TAKATA RECALL - AS PER NOTICE RECEIVED IN MAIL, I CHECKED MY VEHICLE DETAILS AGAINST THE TAKATA AIRBAG RECALL NOTIFICATION. THE WEBSITE STATES THAT MY VEHICLE IS SUBJECT TO A JUNE 1, 2016 AIRBAG RECALL. THIS IS THE FIRST I HAVE HEARD - I HAVE RECEIVED NO NOTIFICATION FROM LINCOLN. THE WEBSITE STATES THAT "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". I HAVE A FAMILY AND THIS IS THE FAMILY CAR. VERY CONCERNED THAT LINCOLN HAS NO REMEDY AVAILABLE - THIS IS NOT THE FIRST TIME. PREVIOUS PRODUCT RECALLS ON GAS TANK NOT RECTIFIED BECAUSE NO REMEDY AVAILABLE. SEEMS COMPANY BECOMES AWARE OF PROBLEMS THEN DOES NOTHING TO NOTIFY THE CUSTOMER AND DOES NOTHING TO RECTIFY THE PROBLEM AS SOON AS POSSIBLE. THIS TIME WASTAGE PUTS MY FAMILY AT RISK WHICH I AM NOT HAPPY ABOUT. NO INCIDENT AS OF YET, BUT YOUR WEBSITE ADVISED TO MAKE CONTACT WITH YOU AND FILE COMPLAINT IF NOT HAPPY WITH RESOLUTION TO PRODUCT RECALL. IT SEEMS THERE IS NO RESOLUTION - I HAVE NOT EVEN BEEN NOTIFIED BY THE CAR MANUFACTURER DESPITE THE RECALL BEING DATED OVER A YEAR AGO!

AIRBAG LIGHT STARTED FLASHING AND STAYS ON DURING DRIVING WAS TOLD IT IS CODE 33 AND AIRBAG IS NOT ACTIVATED.

TAKATA RECALL - RECALL HAS BEEN OPEN SINCE JUNE 2016 WITHOUT A CHANGE IN STATUS. THE RECALL IS STILL LISTED AS NO REMEDY AVAILABLE. I DON'T HAVE A SECONDARY VEHICLE TO DRIVE TO AVOID THE SAFETY CONCERN IS AN ACTIVE ISSUE.

RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY DATED JULY 2016 IN REGARD TO THE PASSENGER FRONTAL AIRBAG INFLATOR "MAY RUPTURE RESULT[ING]...SERIOUS INJURY OR DEATH." AS OF THIS DATE OF COMPLAINT (10/28/17, I HAVE YET TO RECEIVE NOTICE THAT THE AIRBAG WILL BE REPLACED, MY CALLS TO THE THE LINCOLN MOTOR COMPANY HAVE RESULTED IN THEIR STATEMENT THAT THE REPLACEMENT AIRBAG IS NOT AVAILABLE "AT THIS TIME." IN THE MEANWHILE I CANNOT HAVE A PASSENGER SIT IN THE FRONT SEAT OF THE AUTOMOBILE. FURTHER, THEY CANNOT TELL ME WHEN THE REPLACEMENT AIR BAG WILL BECOME AVAILABLE.

MY VEHICLE IS AFFECTED BY THE TAKATA RECALL. I WAS INITIALLY NOTIFIED IN OR BEFORE JUNE 2016. I SEE VIA THE AIRBAGRECALL.COM SITE THAT A REMEDY STILL IS NOT AVAILABLE. I CAN'T SAY WHETHER THIS IS A REASONABLE AMOUNT OF TIME OR NOT AND I AM LOOKING FOR AN EXPERT OPINION OR AN UPDATE. I RECEIVED A POST CARD IN THE MAIL TODAY ABOUT THE BANKRUPTCY FILING AND WENT ONLINE TO FIND MORE INFORMATION.