LINCOLN Complaints

TRANSMISSION HARD SHIFT FROM 1-2 AND 3-4, STARTED EXPERIENCING PROBLEM APPROXIMATELY 24,000 MI HAVE TAKEN TO DEALERSHIP TWICE(ONCE IN FEB FOR 4 DAYS) AND SECOND TIME IN MAR FOR 7 DAYS), FIRST TIME SAID IT WAS LEAKING FLUID AND REPLACED "O" RING. A COUPLE OF WEEKS LATER IN MARCH RETURNED, WAS GETTING WORSE, SAID THEY REBUILT THE TRANSMISSION. SHIFTS AS IF SOMEONE HIT ME IN REAR WHEN INCREASING SPEED PULLING AWAY FROM TRAFFIC LIGHT ON A CITY STREET OR MERGING ONTO HIGHWAY. NOW MAKES A WHINING NOISE WHEN ACCELERATING FROM TRAFFIC LIGHT OF MERGING, ANYTIME SHIFTING GEARS IN GENERAL.

WHEN I OPENED THE FRONT PASSENGER DOOR, THE INTERIOR HANDLE STUCK OUT WHEN I PULLED IT AND REMAINED SO. I COULD ONT OPEN THE DOOR. HE DEALER PUT A BOLT IN IT TO FIX IT BUT THEN IT CRACKED AROUND THE BOLT AND I HAD TO REPLACE THE DOOR PANEL. TWO YEARS LATER (5/6/2017), THE DRIVER SIDE DOOR DID THE SAME THING. HANDLE STUCK IN UP POSITION AND COULD NOT OPEN THE DOOR. AM SEARCHING FOR A REPLACEMENT BECAUSE TOWN CAR IS DISCONTINUED AND LINCOLN SAID THEY CANNOT HELP ME. THIS IS A DANGEROUS SITUATION. I UNDERSTAND THAT THIS EXACT ISSUE IS A RECALL FOR THE NAVIGATOR BUT NOT TOWN CAR. BEING UNABLE TO OPEN A DOOR IS EXTREMELY DANGEROUS AND APPARENTLY A KNOWN ISSUE BY LINCOLN. I WAS TOLD BY THE DEALER (LINCOLN MARGATE FLORIDA) THAT OTHER CUSTOMERS HAD TO BUY REPLACEMENT PARTS FOR THIS ISSUE

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TRAVELING SOUTH ON CT15 IN STOP AND GO TRAFFIC. TRAFFIC WAS MOVING AT ABOUT 40 MPH AND STOPPED SUDDENLY. I APPLIED PRESUURE TO BRAKE PEDAL TO STOP. PEDAL WENT TO FLOOR. IT APPEARED THAT MINIMUAL REGENERATIVE BRAKING WAS ENGAGED BUT NO ADDITIONAL FRICTION BRAKING. CAR HAD PLENTY OF DISTANCE IN WHICH TO STOP [ MORE THAN 140 FEET]. CAR SLOWED FOR A TIME BUT WHEN SPEED WAS REDUCED TO ABOUT 10 MPH, THE REGENERATIVE BRAKING DISENGAGED AND CAR SURGED FORWARD AND REAR ENDED TRUCK CAUSING SUBSTANTIAL BODY DAMAGE. NO WARNING LIGHTS WERE LITE ON DASH. DEALERS HAD INSPECTED BRAKE BOTH BEFORE AND AFTER CRASH AND REPORTED NO PROBLEMS. SIMULATED BRAKE ASSIST DID NOT PROVIDE ANY RESISTANCE TO PRESSURE ON PEDAL. BRAKE PEDAL POSITION SENSOR DID NOT GENERATE BRAKE REQUEST OR ABS AND ECM DID NOT RECONGNIZE REQUEST FOR EXTRA BRAKING. EXTREME PRESSURE ON BRAKE PEDAL DID NOT ACTIVATE FAIL/SAFE MANUAL FRICTION BRAKING. CAR SHOULD STOP IN 140 FEET FROM 60 MPH. QUESTIONS - WHAT WAS THE CAUSE OF THE SBA NOT ACTIVATING? WHY DID THE ABS AND ECM IGNORE OR NOT PROPERLY RESPOND TO THE BRAKING REQUEST? WHY THE FAIL/SAFE FRICTION BRAKING MODE FAIL TO ACTIVATE? WHAT PEDAL PRESSURE IS REQUIRED TO ACTIVATE MODE? THERE ARE NUMEROUS PRIOR REPORTS OF SIMILAR SYMPTOMS CAUSING ACCIDENTS IN 2011/2012 LINCOLN/FORD HYBRIDS. WHAT IS THE STOPPING DISTANCE FROM 60 MPH IN FAIL/SAFE MODE. FORD LITERATURE ON THE HYBRID BRAKING SYSTEM DOES NOT SPEAK TO THIS ISSUE OR GIVE ANY WARNING TO CUSTOMERS. HOW IS THE FAIL/SAFE FRICTION BRAKING SYSTEM TESTED TO INSURE PROPER OPERATION IN AN EMERGENCY? WHY DOES THE BRAKE PEDAL GO TO THE FLOOR WHEN DRIVER IS ATTEMPTING A PANIC STOP?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER WAS CONTACTED MORE RECENTLY TO TRADE IN THE VEHICLE. THE DEALER STATED THAT THE VEHICLE COULD NOT BE TRADED WITH AN OUTSTANDING RECALL AND THE PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DOOR DRIVERS SIDE AJAR LATCH ISSUE: EVEN WHEN THE DOOR IS CLOSED THE VEHICLE STILL SAYS THE DOOR IS AJAR. THIS HAS BEEN FIXED FOUR TIMES SINCE I HAVE HAD THE CAR.

TAKATA RECALL ON 22 JULY 2016, I WAS NOTIFIED OF THE RECALL. THIS IS 1 MAY 2017, AND I AM TOLD THERE ARE STILL NO PARTS AVAILABLE. AT WHAT POINT ARE WE ABLE TO DISABLE THE AIRBAGS IN OUR CARS TO SAVE OURSELVES IN THE EVENT OF A CRASH?