LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 LINCOLN MKX
    - WINONA, MS

    DRIVER SIDE DOOR AJAR SENSOR COMES ON FREQUENTLY. INTERIOR LIGHT STAYS ON WHEN THIS HAPPENS, MAKING IT DIFFICULT TO DRIVE AT NIGHT. SOMETIMES IT CAUSES THE ALARM TO GO OFF DURING THE NIGHT, WHICH IS AGGRIVATING. SUCH A NICE CAR BUT THIS IS AN EMBARRASSING PROBLEM. I JUST BOUGHT THIS CAR USED BUT THE OWNER SAID SHE HAS HAD THIS PROBLEM SEVERAL TIMES BEFORE.

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - OSWEGO, IL

    TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/2017*CT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LINCOLN MKZ
    - LINCOLNTON, NC

    "TAKATA RECALL" AIRBAGS HAVE NOT BEEN REPLACED - I AM AFRAID TO DRIVE THE CAR AND I USE MY VEHICLE TO TRANSPORT GRANDCHILDREN! THIS IS VERY FRIGHTENING TO ME! PLEASE CORRECT AS SOON AS POSSIBLE OR GIVE ME A RENTAL VEHICLE!

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKZ
    - BURNSVILLE, MN

    THE FRONT DRIVERS DOOR WILL NO LONGER OPEN FROM THE INSIDE. THIS STARTED ON SEPTEMBER 30, 2016 WHILE I WAS ON A ROAD TRIP. I THOUGHT MAYBE IT WAS A FUSE OR ELECTRICAL PROBLEM. I STARTED ROLLING THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. WE WENT TO THE FORD DEALERSHIP AND WAS TOLD THE PART WAS BACK ORDERED BY MORE THAN 700 PARTS. IF WE HOLD TWO PARTS OF THE HANDLE AT THE SAME TIME WE CAN GET THE DOOR OPEN. I HAVE CARPAL TUNNEL AND THAT IS SOMETIMES DIFFICULT. WHEN I ASKED ABOUT A RECALL I WAS TOLD NOT YET BUT THE PROBLEM HAS BEEN CORRECTED IN LATER MODELS. IF IT IS EVER RECALLED WE WILL GET OUR REPAIR MONEY BACK. IT HAS BEEN SEVERAL WEEKS AND WE ARE STILL WAITING FOR THE PART. IF I AM IN AN ACCIDENT OR NEED TO GET OUT OF THE CAR IN A HURRY THIS IS DEFINITELY A SAFETY HAZARD. WHAT IF I LOSE POWER AND CANNOT GET THE WINDOW DOWN. I CAN NOT VALET PARK. I WAS TOLD AND WELL AS SAW IT ON THE INTERNET THAT THIS IS A WIDESPREAD PROBLEM WITH THE MKZS AND FORD FUSIONS. THIS IS A SAFETY HAZARD.

    Source: NHTSA WEB SITE
  • 2015 LINCOLN MKZ
    - ARLINGTON, TX

    THIS VEHICLE HAS BEEN IN SERVICE 14 TIMES IN 16 MONTHS FOR VARIOUS INTERMITTENT ELECTRICAL AND SENSOR PROBLEMS. IT WAS PURCHASED NEW IN JUNE 2015 AND CURRENTLY HAS 14K MILES. IT HAS SEVERAL MAJOR ISSUES BUT THE TWO SAFETY RISKS ARE: 1) THE DRIVER SEAT IS SUPPOSED TO AUTOMATICALLY RECLINE AND THE STEERING WHEEL ADJUSTS UPWARD TO ALLOW THE DRIVER TO EXIT THE VEHICLE WHEN THE IGNITION IS TURNED OFF. THE SEAT IS SUPPOSED TO RE-ADJUST FORWARD & STEERING WHEEL DOWNWARD TO THE MEMORY THAT THE DRIVER SETS ONCE THE IGNITION IS TURNED ON. TWICE THE SEAT AND STEERING WHEEL WOULD NOT ADJUST TO THE MEMORY SETTINGS. THE SEAT STAYED RECLINED AND THE STEERING WHEEL REMAINED UPWARD. I PUSH THE LEVERS TO MOVE THE SEAT AND STEERING WHEEL MANUALLY IN ORDER TO DRIVE AND REACH THE PEDALS, AND TO SEE ABOVE THE STEERING WHEEL BUT NEITHER WOULD MOVE. I HAD TO DRIVE THE VEHICLE CAREFULLY TO THE NEAREST FORD DEALERSHIP, BARELY REACHING THE ACCELERATOR AND BRAKE PEDALS WITH THE STEERING WHEEL RAISED, PARTIALLY COVERING MY VISION. 2) THE MOST CRITICAL RECENT SAFETY RISK (WHICH MADE ITS VISIT #14 TO THE FORD SERVICE DEPT) IS WHEN THE VEHICLE ABRUPTLY SHUTT OFF WHILE IN MOTION IN THE MIDDLE OF THE STREET AS I WAS ABOUT TO ENTER THE FREEWAY. WHEN THE VEHICLE STALLED COMPLETELY IN THE STREET, I WAS DRIVING APPROX 30MPH AND A RED "POWER ACCESSORY" LIGHT LIT UP. I DID NOT UPLOAD ALL THE REPAIR INVOICES. THERE ARE TOO MANY TO UPLOAD; HOWEVER I DO KEEP COPIES.

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKX
    - PENDLETON, IN

    TAKATA RECALL THE RECALL IS DUE TO A DANGEROUS AND DEADLY FAILURE. THE FAILURE CAUSES SHRAPNEL TO IMPALE THE PASSENGERS, CAUSING DEATH. WHY HAVE I NOT BEEN INSTRUCTED TO STOP DRIVING? WHY IS A LOANER CAR NOT BEEN MADE AVAILABLE? WHY ARE THEY ALLOWED TO WAIT UNTIL 2017 TO MAKE THE PART AVAILABLE?

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKZ
    - DUNNELLON, FL

    TAKATA RECALL LINCOLN HAS NO FIX AVAILABLE. I ASKED FOR LOANER/ALTERNATE CAR USE REIMBURSEMENT IN ACCORDANCE WITH MY WARRANTY ($35 /DAY CAR IS UNUSABLE SINCE JULY-22-2016 LETTER. LINCOLN REFUSED ANY ACCOMODATION WHATSOEVER.

    Source: NHTSA WEB SITE
  • 2009 LINCOLN MKZ
    - SAVANNAH, GA

    TAKATA RECALL. IN THE MONTH OF JULY 2016 I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY, DATED JULY 2016 STATING "WHEN PARTS BECOME AVAILABLE FOR SAFETY RECALL 16S26, THE LINCOLN MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED." TWO PHONE CALLS TO DEALER ON 8/8/16 REGARDING THIS MATTER HAVE NOT BEEN RETURNED AS OF 11/9/16. FOUR MONTHS SEEMS TO BE A LONG TIME TO GET THIS ISSUED CORRECTED AS IT PUTS MEMBERS OF MY FAMILY IN HARMS WAY ANYTIME I DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT. HOW LONG IS THIS EXPECTED TO TAKE FOR PARTS TO BE AVAILABLE AND THEN HOW LONG WILL IT TAKE FOR THE DEALER TO HANDLE THE REPLACEMENT? FOUR MONTHS OF A KNOWN SAFETY HAZARD NOT BEING FIXED IS TOO LONG IN MY OPINION.

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKZ
    - BEDFORD, PA

    TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/04/17*LJ UPDATED 01/17/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LINCOLN MKZ
    - REDFORD, MI

    I WAS ON A CITY STREET MAKING A LEFT TURN WHEN I WAS HIT BY A BARRELING CAR AFTER HE HIT ME ONCE THEN HE BACKED UP AND HIT ME AGAIN TO PUSH ME OUT OF THE WAY HE TOOK OFF THEN MY CAR ACCELERATED GOING UP CURBS THE STEERING AN BRAKES DID NOT WORK IT TOOK TWO OF US TO AVOID A BRICK WALL AFTER PULLING THE EMERGENCY BRAKE TWICE IT FINALLY STOPPED WITH A BANG

    Source: NHTSA WEB SITE