LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 LINCOLN MKZ
    - DUMFRIES, VA

    I HAD HEARD A WHEEZING NOISE IN THE FRONT END SO I TOOK THE CAR TO MY MECHANIC. HE WAS UNABLE TO FIND A PROBLEM. A WEEK AFTER WHILE DRIVING THE CAR I WAS DRIVING AND AS I TURNED THE CAR COMPLETELY SHUT DOWN. TWO DAYS LATER IT BEGAN TO NOT DRIVE PROPERLY I TOOK THE CAR BACK TO THE MECHANIC AND SAID I HAD A BAD SENSOR BUT THE WATER PUMP WAS GOING BAD. HE STATED IT SHOULDN'T GO BAD IN THIS NEWER OF A CAR. MY CAR HAS BEEN UNDRIVABLE EVER SINCE. I'VE CALLED AROUND TO GET IT FIXED AS THOUGH IT SEEMS NOBODY HAS THE PROPER TOOLS TO FIX THIS ISSUE DUE TO THE FACT THE WHOLE ENGINE NEEDS TO BE REMOVED TO FIX THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKX
    - RIDGECREST, CA

    THE DOORS DO NOT LOCK WHILE DRIVING AND THE INTERIOR DOME LIGHT STAYS ON WHILE DRIVING. IT HAS BEEN TO THE DEALERSHIP AND IT STOP FOR A FEW MONTHS AND STARTED RIGHT BACK DOING IT. IT HAS BEEN DOING IT SINCE 2013.

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKZ
    - FAYETTEVILLE, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LINCOLN TOWN CAR
    - SPRIG HILL, FL

    TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,000. ..UPDATED 11/17/16 *BF THE CONSUMER STATED HER HUSBAND FIXED THE STEERING PROBLEM ON HIS OWN AND AT HIS EXPENSE. UPDATED 12/15/16.8JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 LINCOLN MKX
    - SUFFOLK, VA

    MY HUSBAND AND I WERE ALMOST KILLED IN THE FAST LANE ON THE INTERSTATE WHEN OUR 2016 LINCOLN MKX SHUT DOWN COMPLETELY, WE HAD TO CROSS THREE LANES OF TRAFFIC WHEN IT STARTED AGAIN ONLY TO SHUT DOWN AGAIN, WE WERE TERRIFIED, IT WAS TOWED TO THE DEALERSHIP WHERE A RECALL WAS JUST ISSUED ON IT CALLED "THROTTLE BODY REPAIR" I ASKED THE SERVICE MANAGER TO REPLACE THIS DEFECTIVE PART , NOT REPAIR IT AND HE DID SO. OUR SERVICE MANAGER WAS PROACTIVE IN THIS AND I PRAY TO GOD WE NEVER EXPERIENCE THIS TYPE OF SITUATION AGAIN. !

    Source: NHTSA WEB SITE
  • 2012 LINCOLN MKX
    - BOULDER CITY, NV

    BRAKE PEDAL VERY SOFT, GOES TO FLOOR MAKING IT DIFFICULT TO STOP. AFTER PUMPING BRAKE A COUPLE OF TIMES BRAKING POSSIBLE BUT STILL NOT RIGHT ALSO A HISSING SOUND CAN BE HEARD. THIS HAPPENS WHEN TRYING TO STOP ON EITHER CITY STREETS OR HIGHWAY. EXAMPLE WHEN STOPPING FOR A STOP SIGN OR SIGNAL. FIRST REPAIR SHOP I TOOK IT TO CHECKED MY BRAKES AND SAID THEY WERE FINE. AFTER STILL EXPERIENCING THE PROBLEM I TOOK IT ANOTHER REPAIR FACILITY AND THEY WERE ABLE TO FIX THE PROBLEM BY REPLACING THE MASTER CYLINDER AND BRAKE BOOSTER. CAR NOW STOPS OK. THIS WAS AT 46703 MILES.

    Source: NHTSA WEB SITE
  • 2010 LINCOLN MKX
    - KITCHENER, AK

    PTU (POWER TRANSFER UNIT) WHICH IS A NONSERVISABLE UNIT FAILS AND HAS BEEN ON NUMEROUS VEHICLES. THIS FAILUR HAS THE POTENTIAL OF CAUSING A SERIOUS ACCIDENT DUE TO IT POSSIBLY LOCKING UP AND CAUSING A VEHICLE LOSE OF CONTROL. I DRIVE ON THE HIGHWAY AND DIDN'T NOTICE AN ISSUE UNTIL I SLOWED DOWN TO GET OFF WHEN I HEARD A GRINDING NOISE. TRANSMISSION SHOP TOLD ME I WAS LUCKY MINE DIDN'T LOCK UP.

    Source: NHTSA WEB SITE
  • 2008 LINCOLN NAVIGATOR
    - YORBA LINDA, CA

    VEHICLE HAD COMPLETE BRAKE FAILURE 5 TIMES DURING NORMAL OPERATIONS. VEHICLE WAS SERVICED BY FORD DEALERSHIP AND RECOMMENDED BRAKE REPAIRS AND/OR UNABLE TO REPRODUCE. UPON LAST TIME, TECHNICIAN FOUND A FORD SERVICE BULLETIN THAT COVERED OTHER SIMILAR MODELS AND YEARS HAVING EXACT SAME PROBLEM. THEY REPLACED THE TRACTION CONTROL MODULE, BUT STATED THAT IT WAS A VOLUNTARY REPLACEMENT. LOSING BRAKES ON A 6,000 POUND CAR GOING 30MPH IS A RECIPE FOR SERIOUS DEATH OR INJURY. THIS COMPONENT SHOULD BE RECALLED. THE CAR HAS FULL PAPERWORK FROM PREVIOUS BRAKE REPAIRS, PREVIOUS REQUEST FOR BRAKE REPAIRS AND THE CURRENT REPLACEMENT OF THE TRACTION CONTROL MODULE BLACK BOX. THERE ARE OTHER CAR OWNERS ONLINE THAT HAVE EXPERIENCED THE SAME ISSUE INCLUDING SEVERAL THAT WON LEMON LAW LAWSUITS. LINCOLN REFUSES TO ACKNOWLEDGE THE FAULTY COMPONENT AND STATES THAT THE REPLACEMENT WAS CUSTOMER REQUESTED AND VOLUNTARY WITH NO CONCERN THAT THEIR VEHICLE LOSES BRAKES. DISCUSSIONS WITH THE LINCOLN "CONCIERGE" CUSTOMER SERVICE ARE RECORDED. FAILURES HAPPENED WHEN CAR WAS TRAVELING 30MPH AND BRAKING ON A DOWNHILL SLOPE. TECHNICIAN SUGGESTED THAT DURING SUCH A BRAKE FAILURE TO TURN OFF THE TRACTION CONTROL WHICH IS AN UNREASONABLE REQUEST. THE COMPANY DOES NOT SEEM TO BE TAKING THE LOSS OF BRAKES THAT COULD RESULT IN DEATH OR INJURY SERIOUSLY.

    Source: NHTSA WEB SITE
  • 2010 LINCOLN MKZ
    - HARRIMAN, NY

    TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 LINCOLN ZEPHYR
    - KATY, TX

    TAKATA RECALL PASSENGER AIRBAG MAY EXPLODE CAUSING METAL TO FLY AND CAUSE INJURY OR DEATH. THIS IS MY ONLY MODE OF TRANSPORTATION WITH MY CHILDREN AND I AM CONCERNED ABOUT THEM BEING IN THIS CAR. WE HAD A DEATH DUE TO THIS IN MY AREA WITH A HONDA. I RECEIVED THE RECALL IN JULY. THERE ARE STILL NO REMEDIES TO THIS. I NEED THIS FIXED OR A RENTAL UNTIL SO.

    Source: NHTSA WEB SITE