LINCOLN Complaints

I AM A 66 YR OLD WOMAN WHO GOT INTO HER CAR AT MIDNITE FOR A LONG RIDE HOME AND AS I PRESSED MY START BUTTON NOTHING HAPPENED! THE LIGHTS, THE RADIO AND THE COLD AIR WAS BLOWING BUT IT KEPT GIVING ME THE MESSAGE TO PRESS THE START BUTTON.I WAS ON A DARK STREET LEAVING A FRIENDS HOME AND MY CAR WOULD NOT START. I HAD TO CALL A TOW TRUCK AND THEY PROCEEDED TO TRY TO JUMP START MY CAR BUT IT WOULD NOT GO INTO NEUTRAL SO HE COULD PUT IT ON HIS FLAT BED.AFTER 1 HOUR HE MANAGED TO GET IT ON THE FLAT BED AND TAKE TO THE DEALER.AT FIRST THEY THOUGHT STARTER OR ALTERNATOR BUT INSTEAD IT WAS PART OF A BULLETIN THAT WAS OUT REGARDING THIS PROBLEM. I HAVE HAD 5 RECALLS ON THIS CAR AND THEN I WAS STRANDED AT MIDNITE. IS THIS A RELIABLE CAR FOR A SENIOR CITIZEN? I HAVE HAD THIS CAR EXACTLY 1 YEAR AND HAVE HAD MORE PROBLEMS THEN ALL THE JUNK CARS I HAVE OWNED IN PREVIOUS YEARS. I WANT TO TRADE IT IN FOR ALL THE AGGRAVATION THIS CAR HAS COST ME. ARE THERE MORE RECALLS COMING??? SHOULDN'T I BE REIMBURSED FOR THIS TROUBLE? WHY DID I HAVE TO PAY $99 TO HAVE MY CAR FIXED? ANSWERS PLEASE!!!

IN 2012, WE BOUGHT A USED MARK LT WITH 60K MILES. THE VEHICLE SINCE STALLED TWICE AFTER REACHING 100K+ MILES AND DRAINING TWO BATTERY, SHUTTING DOWN THE ENGINE WITHOUT WARNING AT A LOW SPEED AND WHILE TRYING TO TURN. THIS RENDERED THE BRAKES AND POWER STEERING USELESS - WE JUST BARELY AVOIDED FRONTAL COLLISION WITH STREET SIGNS AND A BRIDGE AS WELL AS ALMOST BEING REAR-ENDED BY DRIVER BEHIND US. FORTUNATELY, BOTH WERE AT LOW SPEED AND ON LOCAL RURAL ROADS. ALSO, THE VEHICLE HAS BEGAN HESITATING WHEN ACCELERATING MOSTLY @ 45-50 MPH. THE DEALERSHIP COULD NOT RE-CREATE ISSUES AFTER FIRST INCIDENT AND THE DIAGNOSTICS DID NOT SHOW ANY ERROR CODES. FORD ISSUED TSB'S IN 2008 DESCRIBING " THE ENGINE PROBLEMS ARE THE RESULT OF DEFECTS IN THE FOLLOWING VEHICLE SYSTEMS AND COMPONENTS: ...POWERTRAIN CONTROL MODULE (PCM), ...TRANSMISSION CONTROL MODULE (TCM, ...ELECTRONIC THROTTLE CONTROL (ETC) AND/OR THE THROTTLE BODY ASSEMBLY" WHICH CAN LEAD TO THE FOLLOWING PERFORMANCE AND SAFETY ISSUES " ACCELERATION HESITATION, LOSS OF REVOLUTIONS PER MINUTE, STALLING, LOSS OF POWER (INCL. LOSS OF POWER AT HIGH RATE OF SPEED), SUDDEN AND INTERMITTENT DECELERATION AND OTHER SIMILAR AND POTENTIALLY LIFE THREATENING MALFUNCTIONS." SEVERAL COMPLAINTS HAVE BEEN MADE DIRECTLY TO NHTSA. IT IS IRRESPONSIBLE THAT THE OEM IS ALLOWED TO CONTINUE WITH THIS PRACTICE IN THE NAME OF PROFIT AND IS NOT REQUIRED RECTIFY THE DEFECTS IMMEDIATELY AND CONTINUES PLACING CUSTOMERS IN DANGER. THE RECENT GM CASE SHOULD HAVE TAUGHT US ALL A LESSON.

WHENEVER I DRIVE 55 MILES PER HOUR OR HIGHER DEPENDING ON WHERE I AM AND I ATTEMPT TO STOP THE VEHICLE OR I HAVE TO COME TO AN ABRUPT SLOW DOWN, THE VEHICLE DOES NOT SLOW DOWN PROPERLY AND IT MAKES A REVVING NOISE UNTIL THE VEHICLE SPEED GETS TO APPROXIMATELY 40 MILES PER HOUR. THIS VEHICLE HAS BEEN TO THE LINCOLN SERVICE DEPARTMENT SEVEN (7) TIMES, SIX (6) TIMES FOR BRAKES, THEY HAVE DUPLICATED THE ISSUE SIX (6) TIMES, THEY SHAVED THE FRONT ROTORS THREE (3) TIMES AND REPLACED THE FRONT ROTORS ONCE. THE LINCOLN DEALER HAS STATED THAT THE VEHICLE SHOULD NOT BE DRIVEN OVER 60 MILES PER HOUR. I ALSO TOOK THE VEHICLE TO THE TOYOTA DEALER WHERE THE VEHICLE WAS PURCHASED AND THE SERVICE MANAGER STATED THAT HE DUPLICATED THE ISSUE AT HIGH SPEEDS AND THE ISSUE COULD BE THE TYPE OF BRAKES THE VEHICLE HAS ON IT. THIS VEHICLE IS NOT SAFE AND I FEARED FOR MY LIFE EACH TIME I GOT BEHIND THE WHEEL.

ODO ERROR. WRENCH AND AIRBAG LIGHTS ON. TRANSMISSION WOULD BARELY MOVE CAR, EVEN WHEN REVVING ENGINE. STOPPED ON HIGHWAY IN TRAFFIC. TURNED ENGINE ON/OFF SEVERAL TIMES THEN ODO WORKED, BUT TRANSMISSION BANGED REALLY HARD, THEN ENGAGED NORMALLY, AND RAN NORMALLY. HAPPENED 2 MORE TIMES IN TWO WEEKS. WITH JUST 200,000 MILES, THE PTU LEAKED AND WAS REPLACED BY DEALER. AFTER ONE WEEK, THE ODO ERROR FIRS T OCCURRED. I BELIEVE THAT THE PTU REPLACEMENT MIGHT HAVE CAUSED THIS PROBLEM!

WE ARE A DEALER IN SUNNYVALE, CA AND WE HAVE A 2006 LINCOLN LS SPORT IN OUR INVENTORY. THE VEHICLE WAS PARKED IN OUR LOT ON A TYPICAL SUNNY DAY WITH NO ONE INSIDE OR AROUND THE VEHICLE WHEN FOR NO APPARENT REASON THE PASSENGER SIDE AIR BAGS DEPLOYED. WE RAN THE VIN NUMBER ON CARFAX AND THE OFFICIAL WEBSITE FOR LINCOLN BUT THERE WERE NO RECALLS OR SERVICE BULLETINS FOR THE VEHICLE. WE SEARCHED ONLINE IF THIS WAS A COMMON PROBLEM AND WERE SHOCKED TO DISCOVER THAT WE WERE NOT THE ONLY OWNERS TO COME ACROSS THIS ISSUE. BY VISITING THIS WEBSITE, HTTP://CARS-SAFETY.COM/LINCOLN/LS/AIR-BAGS-SIDE-WINDOW.HTM, WE FOUND 26 OTHER CASES WITH THIS PARTICULAR PROBLEM. WE CONTACTED LINCOLN'S CORPORATE OFFICE BUT THEY REFUSE TO ACKNOWLEDGE THAT THEIR IS AN ISSUE, AND OUTRIGHT REFUSED TO OFFER ANY HELP WITH OUR SITUATION. THIS IS OUTRAGEOUS THAT LINCOLN WON'T EVEN STAND BEHIND THE CARS THAT THEY MAKE AND SELL TO THE PUBLIC. I GUESS THE ONE SILVER LINING WITH THIS WHOLE RIDICULOUS SITUATION IS THAT NO ONE WAS INSIDE DRIVING THE VEHICLE AT THE TIME, BECAUSE I SHUTTER TO IMAGINE THE OUTCOME THEN.

1. DRIVERS SEAT BELT LATCH IS BROKEN INTERNALLY AND CANNOT BE USED. TO CIRCUMVENT THE BROKEN LATCH, THE FRONT CENTER PASSENGER SEAT BELT IS BEING USED. 2. FRONT RIGHT HAND PASSENGER SEAT BELT CAN NO LONGER BE LATCHED WITHOUT FIRST PUSHING THE RELEASE BUTTON. 3. CRUISE CONTROL AUTOMATICALLY ENGAGED WHILE DRIVING IN RESIDENTIAL AREA, CAUSING A RAPID ACCELERATION OF MY VEHICLE ABOVE THE SPEED LIMIT. SLAMMING ON THE BRAKES FORCEFULLY DISENGAGING THE CRUISE CONTROL. ONE TIME OCCURRENCE.

TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND STALLED. THE WRENCH LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH AND ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL BECAME STUCK CAUSING THE VEHICLE TO LUNGE FORWARD AND CRASH INTO BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 319,000.

WHEN THE DOOR IS CLOSED, THE DOOR AJAR LIGHT STAYS ON AND THE DOORS NEVER LOCK WHILE DRIVING. ALSO THE DOOR CAN BE CLOSED AND THE DOOR AJAR LIGHT WILL NOT BE ON BUT AT ANY MOMENT THE DOOR AJAR LIGHT WILL COME ON CAUSING THE FACTORY ALARM TO GO OFF AT ANY TIME, DAY OR NIGHT. IT HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR THIS ISSUE SINCE 2013.

TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO VIBRATE AND JIGGLE SEVERELY. THE CONTACT MENTIONED THAT THE FRONT OF THE VEHICLE WAS LOWER THAN NECESSARY. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.