LINCOLN Complaints

MY HUSBAND AND I ARE LEASING A 2016 LINCOLN MKC EQUIPPED WITH A 2.3 ECO-BOOST ENGINE. RECENTLY LOST POWER WHILE TRAVELING ON THE HIGHWAY AT 65 MPH WHICH WAS QUITE FRIGHTENING. ALSO OCCURRED TRAVELING UP THE STREET FROM OUR HOME WHILE GOING SLOWLY. CALLED THE DEALERSHIP WHERE PURCHASED AND WERE TOLD NOT ABLE TO DETERMINE THE PROBLEM. I FEEL UNSAFE DRIVING A VEHICLE WHERE SUCH A PROBLEM CAN OCCUR AT ANY TIME! WE WANTED TO DRIVE OUR NEW MKC TO OUR VACATION DESTINATION BUT OBVIOUSLY THAT'S NOT GOING TO HAPPEN.

I WAS DRIVING ABOUT 40 MPH ON A RODE A DROVE EVERYDAY SOMETHING BROKE ON MY 98 LINCOLN NAVIGATOR . THE GUYS WHO FLIPPED IT BACK OVER SAID THE SUSPENSION BROKE I SCRAPED A GUARDRAIL THEN STRAIGHT ACROSS THE ROAD HEAD ON WITH A TREE I FLIPPED UP ON MY HEADLIGHTS SPUN LIKE THAT THEN ROLLED 50 MORE FEET DOWN THE ROAD IT KNOCKED ME OUT ON IMPACT BUT A FRIEND WAS IN FRONT OF ME AND SEEN THE WHOLE THING I HAD A SEVERE CONCUSSION AND BROKE MY BACK N FOUR PLACES NONE OF THE AIRBAGS DEPLOYED I WOULD NOT RECOMMEND THIS TYPE OF VEHICLE FOR ANYONE THERE ARE SO MANY COMPLAINTS ABOUT THE SUSPENSION AND AIR SHOCKS NOT WORKING MY SONS ALMOST LOST THEIR MOM BC THE SUSPENSION BROKE IT WAS A VERY WELL MAINTAINED VEHICLE ONE OWNER BE FORE ME WHO TOOK VERY GOOD CARE OF IT I ONLY DROVE IT FOR 5 MONTHS ABOUT 20 MILES ADAY TO WORK IN BACK IT WAS NOT LACK OF MAINTENANCE OR ANYTHING LIKE THAT

THE POWER STEERING INTERMITTENTLY FAILS UPON STARTING THE VEHICLE, OR TWICE WHILE DRIVING. BOTH TIMES DRIVING, I WAS TRAVELING ABOUT 40 MPH ON A RURAL STREET, AND WAS ABLE TO PULL DIRECTLY INTO A PARKING LOT THAT WAS PARALLEL TO THE ROAD WHICH REQUIRED LITTLE STEERING. IF YOU SHUT THE VEHICLE OFF, AND RESTART THE CAR, IT USUALLY RESETS ITSELF. PLEASE BE ADVISED THAT WHEN THE POWER ASSIST STOPS WORKING, IT TAKES EXTREME STRENGTH TO MANEUVER THE VEHICLE. I HAVE A 1965 MUSTANG WITHOUT POWER STEERING. THERE IS NO COMPARISON BETWEEN BOTH VEHICLES, THE LINCOLN DOES NOT STEER WITHOUT PULLING WITH BOTH HANDS IN ONE DIRECTION ON THE STEERING WHEEL.

BOUGHT THIS CAR FROM A LINCOLN DEALER SHIP IN NORMAN, OKLAHOMA. LATER MOVED TO TEXAS TO BE CLOSER TO MY DAUGHTER. THE CAR HAD NOT DONE THIS BEFORE, BUT ONE NIGHT WHILE I WAS AT THEIR HOUSE, WALKED OUT AND THE CAR STARTED BY ITS SELF. SEVERAL TIMES I HAVE BEEN SHOPPING AND HAVE COME OUT AND MY SUN-ROOF AND ALL OF MY WINDOWS ARE DOWN. THIS HAS HAPPENED SEVERAL TIMES SINCE. I REGULARLY TAKE IT TO A LINCOLN DEALER HERE IN HOUSTON. I HAVE ASKED THEM SEVERAL TIMES WHAT THE PROBLEM IS, AND THEY SAY THAT IT IS RELATED TO THE PROGRAMMED KEY, AND THEIR IS NOTHING THEY CAN DO ABOUT IT. I AM 78 YEARS OLD, AND HAVING THIS HAPPEN IN THE HOUSTON AREA IS REALLY A SAFETY FACTOR. HAVE TRIED TO MANIPULATE THE KEY TO TRY AND MAKE THESES THINGS HAPPEN, BUT TO NO AVAIL. A GENTLEMEN THAT RESIDES WHERE I LIVE NOW RECENTLY CAME UP TO MY APARTMENT AND WANTED TO KNOW IF I KNEW THAT MY SUN-ROOF AND WINDOWS WERE DOWN. EVERY DEALERSHIP THAT I HAVE TAKEN IT TOO DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. ONLY THAT IS RELATED TO THE KEY. I NEED HELP SOLVING THIS PROBLEM. I CAN ONLY GUESS AT THE DATE WHEN IT FIRST HAPPENED.

OEM MICHELIN PRIMACY TIRES AND WARRANTY PROCESS ARE A BIG PROBLEM. GETTING READY TO FILE TREAD WEAR CLAIM ON SECOND SET AFTER CLAIMING TREAD WEAR WARRANTY ON FIRST SET THROUGH MY DEALER. ONLY LASTED 30K AND WERE TO GO > 50K. NOW SAME MODEL TIRES ARE NOW WORN TO REPLACEMENT AND DEALER SAYS I NEED TO PURCHASE ELSEWHERE FOR ANOTHER TREAD WEAR CLAIM. REASON IS THEY WERE NEVER PAID BY MICHELIN FOR FIRST CLAIM. LINCOLN AND MICHELIN DESERVE THIS COMPLAINT FOR THE INCONVENIENCE AND NOW SECOND DEFECT ON TREAD WEAR LIFE. SERVICE DEPT AT DEALER HAVE BEEN GREAT AND UNDERSTAND WHY THEY CANNOT WORK ANOTHER CLAIM.

LEFT REAR WHEEL HAD CHROME FLAKE OFF AT THE POINT OF ATTACHMENT TO THE TIRE CAUSING AIR LEAK IN OCT 2015. WHEEL WAS REPLACED. RIGHT FRONT WHEEL HAD CHROME FLAKE AT THE TIRE SEAL CAUSING TIRE LOW PRESSURE. DEALER RECOMMENDS REPLACING WHEEL. CAR HAS APPROX. 54000 MILES. THE LOSS OF AIR IN THE TIRES IS SENSED BY THE TIRE PRESSURE INDICATOR. IF TIRES ARE INFLATED IT TAKES ABOUT THREE DAYS UNTIL THE SENSOR LIGHT COMES BACK ON.

TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TEMPERATURE GAUGE WARNING LIGHT INDICATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

WE PURCHASED A 2015 MKC ON MARCH 31ST, 2016 NEW. WE WERE DRIVING THE CAR ON THE HIGHWAY AT 70 MPH ON APRIL 10TH, 2016 AND THE ENGINE SHUT OFF. IT WAS VERY DANGEROUS. WE WERE ABLE TO MOVE THE CAR OFF TO THE SIDE OF THE ROAD SO THAT TRAFFIC COULD GO AROUND US BUT THE SITUATION WAS VERY DANGEROUS. OUR CAR WAS TOWED TO A DEALER. THE DIAGNOSTIC RAN ON THE CAR SAID THE FUEL PUMP HAD AN ISSUE. WE GOOGLED OUR ISSUE AND FOUND THAT A RECALL EXIST FOR 2015 MKCS FOR FUEL PUMPS. OUR CARS VIN IS NOT ASSOCIATED WITH THE RECALL BE WE CLEARLY SUFFERED THE SAME ISSUE. OUR CAR SHOULD HAVE BEEN ON THE RECALL LIST AND THE CAR SHOULD NOT HAVE BEEN SOLD TO US WITHOUT REPLACING THE FUEL PUMP. THE RECALL IS #14S30.

WE PURCHASED THE VEHICLE ON THE TEST-DRIVE REQUESTED THAT THE DEALERSHIP ADDRESS THE FRONT-END NOISE. HAVE TAKEN THE VEHICLE 3 SEPARATE TIMES FOR REPAIR OF THE FRONT-END NOISE. AFTER 3RD TIME AT REPAIR BY DEALER, DISCOVERED THE 'NOISE' WAS THE RIGHT FRONT STRUT AND BALL JOINT FAILURE. THE DEALERSHIP WE PURCHASED VEHICLE DID NOT CONSIDER THIS A SAFETY ISSUE. YOU COULD TAKE THE RIGHT-FRONT TIRE AND SHAKE FROM SIDE-TO-SIDE WITH ALL TIRES ON THE GROUND. WE HAVE HAD TO SPEND OVER $2000 AND HAVE NOT BEEN ABLE TO DRIVE A NEW CAR BEFORE THE 30 TAG EXPIRED.

WHEELS ARE NOT SAFE AND VERY DANGEROUS AND RANDOMLY BREAKING OFF ALL SCREWS WHILE DRIVING AND RUINED THE FRAME AND DRIVE SHAFT TRANSMISSION SUSPENSION ETC... HIGHWAY 10 WEST AND VEHICLE BECAME UNSTOPPABLE AS BRAKES ALSO NEW BUT FAILED WITHOUT 4TH WHEEL THIS OCCURRED 1ST ON MORNING AFTER ST PATRICKS DAY 2016 AND THE TIRES WERE GOOD AND WHEELS WERE BOLTED WITH LUGNUT IMPACT DRILL AND MECHANIC SAID THERS A RECALL AND THE ORIGINAL OWNER WAS UNAWARE BUT LINCOLN CLAIMS THEY TRIED TO FIX BEFORE IN 1999 BUT ANAHEIM WAS FRAUDULENTLY CLAIMING REPAIRS THAT WERE NEVER COMPLETED BECAUSE THE OWNER ALWAYS ONLY WENT TO THE DEALER WHERE PURCHASED NEW AND THE WARRANTY WAS IN EFFECT 69,863 MILES .