LINCOLN Complaints

1ST TRACKING NUMBER 10849876 - ADVANCE SERVICE TRACT (PROVIDED TO DEALERSHIP FOR REPAIR) ON 3/16/2016, CONTACTED 24 HR DEALERSHIP TO RETRIEVE SUV. IN ADDITION TO THE SERVICE TRACT FAILURE (INDICATOR LIGHT SHOWING 2 CARS), NOW HAVE MULTIPLE PROBLEMS. PROBLEMS CONSIST OF: CROSS SERVICE SYSTEM FAULT, VEHICLES ROLLS FORWARD & BACKWARD AFTER STOPPING, AND A BIG CLUNK WHEN PUTTING IN A GEAR. SPOKE WITH THE (A) GM OF THE DEALERSHIP AND INFORMED HIM VEHICLE WAS IN FOR THE SERVICE TRACT FAILURE ON 2/8/2016 AND NOW I HAVE THE SAME PROBLEM AND ADDITIONAL PROBLEM. I WAS ON A CITY STREET WHEN THE ADVANCE SERVICE TRACT IMMEDIATELY LIT UP WITH 2 INDICATORS ON THE RIGHT SIDE OF THE STEERING WHEEL. ATTEMPTED TO MAKE A RIGHT TURN AND THE CROSS SERVICE SYSTEM FAULT LIGHT APPEARED WITH A TOOL LIKE OBJECT ON THE LEFT SIDE OF THE STEERING WHEEL. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE CAR DID NOT WANT TO GO FORWARD, BARELY MOVING AND A TINY HILL TO PULL WAS IMPOSSIBLE. I IMMEDIATELY START DETOURING AWAY FROM MAJOR CITY STREET BECAUSE I HAD NOT IDEA WHAT WAS HAPPENING AND I NEEDED TO GET HOME WITH A SENIOR CITIZEN OVER 80 WITH ME. THE SUV HAD DIFFICULTY MOVING FORWARD. FOR A 2014 LINCOLN MKX, I WAS INFORMED THAT I HAD A TRANSMISSION PROBLEM AND APPARENTLY A CALL WAS MADE TO THE HOT LINE TO FIX THE ADVANCE SERVICE TRACT AND THE CROSS SERVICE SYSTEM FAULT. MY CONCERN, IS THE 2014 MKX A LINCOLN LEMON? RECEIVED SUV BACK ON 3/18/2016

THE DOOR AJAR SENSOR IS MALFUNCTIONING AUSING THE LIGHTS TO REMAIN ON WHILE DRIVING. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE TO THE POINT THE INTERIOR LIGHTS STAY ON ALL THE TIME WHICH IS A DRIVING HAZARD AT NIGHT. THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND MKX AS IT IS ALL OVER THE INTERNET. FORD HAS A BULLETIN OUT HOWEVER WILL NOT COVER COST OF REPLACEMENT.

TL* THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A CONNECTOR WAS REPLACED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 142,834.

ADVANCE SERVICE TRAC ON 2/8/2016. VEHICLE WAS IN MOTION, LIGHT WOULD NOT GO OFF, SHOWING ONE INDICATOR AUTO LIGHT. INVOICE #FOCS386956.

THE HEADLIGHTS ON DIM AND BRIGHT ARE CUT OFF FROM THE TOP DOWN BY THE TRIM AROUND THE FENDERS. WHEN YOU GO DOWN AN INCLINE ALL THE LIGHT IS BLOCKED AND IT IS VERY HARD TO SEE. IF FOCUSES ALL THE LIGHT RIGHT DOWN UPON THE ROAD IN FRONT OF YOU. ALSO WHEN THE LIGHTS ARE ON BRIGHT IS ALMOST AS BAD. NO VISION FOR VERY FAR OUT.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE LOW ENGINE PRESSURE WARNING LIGHT ILLUMINATED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2005 LINCOLN LS. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS FLICKERED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 271,400.

PASSENGER SEAT BELT DOES NOT CHIME WHEN NOT CONNECTED. NO AIR BAG INDICATOR FOR PASSENGER SIDE. I QUESTIONED FORD MOTORS AND WAS TOLD THAT THERE IS NONE FOR PASSENGER SIDE. THIS UPDATE HAS NOT BEEN DONE IN THE NAVIGATOR YET. IS THIS POSSIBLE ?????? COULD SOMEONE ACTUALLY SIT IN THE FRONT PASSENGER SEAT AND NOT BE REMINDED TO FASTEN THERE SEAT BELT?????. I TESTED THIS FROM 0 TO 30 MILES AN HOUR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR