LINCOLN Complaints

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera intermittently displayed a distorted image and the message "Camera Unavailable - Please Contact the Dealer" was displayed on the instrument panel. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

At around 125,000, my car developed a shudder at switching gears. Ford has previously identified a problem with my car, which was manufactured before XXX, and purchased on or around XXX. They have since sent out a Technical Service Bulletin (TSB25-2154). No diagnostic codes are identified for the car, but since my car's extended warranty expired at 100,000 miles, I have a potentially dangerous car, where the torque converter may explode within the transmission and cause catastrophic failure. I drive XXX daily between [XXX], and [XXX], which is one of the most dangerous sections of the road. This problem is on top of 3 recalls for the rear camera. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Lincoln MKT. The contact stated that the third brake light plastic enclosure was cracked and detached. The windshield wiper vent screen had deteriorated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V827000 (Structure); however, the parts to do the recall repairs were on back order. The vehicle was taken to the local dealer, where the brake light was replaced under warranty, but the failure recurred a year later. The windshield wiper vent screen and B-pillar trim were replaced previously. The manufacturer was contacted, but no assistance was provided. The contact filed a complaint with the Pennsylvania Attorney General. The failure mileage was approximately 10,000.

There is a class action lawsuit regarding the transmission on my vehicle. The transmission is shuddering. My mechanic alerted me of the lawsuit, Lincoln Mercury has not put out a recall, but is aware of the problem. There are no error codes, tried a reset on the transmission. So it is not a software problem, but mechanical. I am concerned my transmission will go out while driving. This started at about 98000 miles, I am now at 106000 miles.

I have experienced harsh shifting from gear 1 to 2 and as well from 2nd to 3rd gear. This results in delayed acceleration at expressway onramps and when turning into forward traffic. This is a known risk with unresolved recall 26S48 related to transmission parking system dammage and related transmission damage. As well, there is a TSB 22-2248 related to this year/make/model transmission problem.

On XXX, the engine in my 2019 Lincoln MKZ (Mileage 58,089) with the 2.0L EcoBoost engine suffered a catastrophic, sudden failure while driving. The vehicle began to overheat & run extremely rough, triggering multiple warning lights. It is now inoperable and unsafe to drive. The vehicle was towed to a Lincoln dealership (Tasca Lincoln in [XXX]) for diagnosis. The work order number is RO #XXX. The dealership confirmed the failure is due to a well-documented manufacturing defect known as "coolant intrusion," where the engine block cracks internally, allowing coolant to leak directly into the engine cylinders. The diagnostic trouble codes stored were P0217 (Engine Overheat Condition), P0302 (Cylinder 2 Misfire Detected), & P0316 (Misfire Detected on Startup). This issue is specifically addressed in Ford's own Technical Service Bulletin 19-2346. This coolant intrusion defect creates a critical safety hazard. The engine can lose its coolant and fail without any prior warning, leading to a complete loss of power while the vehicle is in motion. A sudden seizure of the engine at highway speeds could cause a catastrophic accident, endangering myself, my passengers, & other drivers on the road. Estimated Cost for Repair: $10,781.40 (for complete engine replacement). I contacted Lincoln Customer Relations (Case #XXX) to request assistance with this known manufacturing defect. I was informed that there is no goodwill assistance available & that my case was being forwarded to their internal Vehicle Safety Division. This confirms that Ford is aware this is a serious safety issue. This is not a normal wear-and-tear failure; it is a fundamental defect in the engine's design that Ford has acknowledged internally through its service bulletins. An engine should not fail catastrophically due to a manufacturing defect on a [XXX] vehicle. I urge the NHTSA to investigate this defect to determine if a safety recall is warranted to protect the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(

The contact owns a 2019 Lincoln MKT. The contact stated that the back-over prevention camera was inoperable 95 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and confirmed the recall status. The failure mileage was approximately 120,000.

The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the windshield wipers were intermittently inoperable while driving. Two dealers were contacted and confirmed that parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 24,300.

The contact owns a 2018 Lincoln Continental. The contact stated that while the vehicle was parked on several occasions, the contact became aware that the front driver’s side metal near the check strap was splitting, and while the driver’s door was opened, there was a cracking sound coming from the door. The vehicle was taken to the dealer, and the contact was informed that the door might swing open but not stop midway as designed. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

The contact owns a 2025 Lincoln Aviator. The contact stated that the front passenger's side window failed to roll up or down as needed. The contact stated that the front driver's side window motor was previously replaced due to the same failure. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.