LINCOLN Complaints

The vehicle needs a complete engine replacement due to a coolant intrusion issue. The safety of myself and my family are of my utmost concern. Overheating of the system can cause sudden engine stalling, catastrophic power loss at highway speeds, a risk of collision, and toxic vapor exposure inside the vehicle. Furthermore, A leaking heater core vents sweet-smelling but toxic antifreeze vapors into the passenger compartment and prolonged breathing of heated glycol fumes can trigger dizziness, headaches, and nausea for the driver. All of which I have recently suffered from. I have taken the car back to the original dealership and was advised that I would need a new engine. The engine light came on and the coolant started spiking into the red which led me to take the car in for diagnostic testing.

Unsure which individual or multiple system components failing. All occurred within 5 miles of home. Driving to destination noted that vehicle was acting or responding weird but did not show signs of any failure reported to daughter while speaking to her on the hands free system in vehicle but did not really pay much attention to what was happening because it did not affect the driving at that time. Approx. 1hr later left destination to head home and vehicle decided it had a mind of its own and would not respond to most physical commands ie, braking, slowing down, etc. and was actually increasing in speed. attempted to change the vehicle shifter to park, push the engine on / off button, depress brakes but no response to any of the commands. At this point so not to hurt anyone else drove into a fenced field and back out eventually hitting a tree head on. Prior to this occurring there was reporting to dealership of hard shifting but nothing else and dealership wrote off to the adaptive learning of the transmission. Vehicle was inspected by the Lincoln rep with assistance from the dealership / svc dept. and was deemed nothing was found to be wrong with car per the data box of vehicle, BUT the dealership noted in the finding in emails that the black box was only scanned for the day the Lincoln rep was at vehicle NOT the day the vehicle was in accident. as noted above the vehicle did appear o not be responding correctly driving the destination that day but it was minor not something that would have caused concern at that time BUT again on the way back home is when the incident occurred and was on phone at that time panicking on what to do hence ended up driving off road and ending up stopping due running into the tree.

It’s been a 4 year battle. I received a bait and switch clone vehicle A Frankenstein!! The vehicle and vin are clones. The vehicle was delivered in the dark after hours during a time I was sick. Im also disabled. I had looked at the vehicle on the [XXX] website Hyundai Genesis lot then went and looked in person and test drove it. I was told it was a one owner vehicle out of Michigan. I purchased it two days later and traded in my perfect immaculate truck. I did not drive the vehicle until 4 days later and I noticed immediately the interior didn’t match. Warning lights were coming on. And when I got to my destination it all unfolded. I found receipts in the vehicle from the Lafayette In area that had a name on them. I tried to contact that person but was unsuccessful. I contacted the dealership over and over and over. I finally got ahold of a different salesman who sent me the original photos in their ad and they do not match the vehicle in my possession. Every seatbelt has a different year and date. There are other parts underneath that don’t make sense either. There are 3 warning lights on including traction and brakes. Immediately the brakes went bad. Paid $1200 to fix them and still not fixed. I don’t drive it unless I absolutely have to. It about made me crash into other vehicles that could have been fatalities if it wasn’t for my fast thinking. The vehicle has been pieced together and I guarantee you they did the same thing to the person who bought my trade in. That person is also in danger and I have pictures of that truck also underneath and motor etc for comparison and you need to investigate it as well as the vehicle in my possession that I try not to drive. This is an organized auto theft group spread out through multiple dealerships cloning vehicles and vins by swapping out the whole vehicle with flood salvage vehicles giving the salvage vehicle your vin identity affixing the stickers and vin plate to the salvage make it look like your car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Check engine light on. Codes P0316, P0300, P0301, P0302. Technician confirmed via scope coolant intrusion on cylinder 1 and 2. Technician stated it is known issue with this engine and recommends a new engine for $16,169.92. This has been an ongoing issue for the past two years.

To NHTSA: I am filing this complaint about a dangerous stall/overheat defect in my 2019 Lincoln MKC, VIN [XXX], currently at 79,820 miles. This vehicle was built 2018-10, before Ford's engine redesign, and it is now undrivable due to coolant intrusion into the engine, a known and documented defect covered under Ford TSB 22-2229 for the 2.0L EcoBoost engine. What happened: the car overheated on me at Church's Chicken. I came out with coolant to top it off, and cautiously drove it to Dr Underhood Repair Shop. They ran the codes and quoted a full engine replacement, but couldn't source an engine, so they sent me to the dealership. I paid them and limped the car across town to Randall Ford. Randall Ford confirmed the failure matched the TSB. I paid them too, and the car overheated again within 500 feet of leaving their lot. I had to park it at a strip mall and have it towed to our warehouse, where it sits undriveable today. Randall Ford's diagnosis (repair order XXX, dated XXX) is coolant leaking into the engine, requiring a new engine, quoted at $16,735.60. The codes pulled were P0217, P0303, P0316, P0420, and P06E9 - overheat, misfire, misfire, catalyst efficiency, and turbocharger coolant/fluid, all consistent with the coolant intrusion pattern described in TSB 22-2229. I confirmed rough running, and the car overheating with no visible external leak, which matches the pattern in Ford's own bulletin. I am aware Ford issued CSP 21N12 to extend coverage for coolant intrusion on the 1.5L EcoBoost engine, but no equivalent program or recall exists for the 2.0L EcoBoost engine in my Lincoln MKC, despite the same defect and the same TSB language applying. There has been no recall issued for this problem on my vehicle at all, even though Ford is well aware of the defect. I also want to note that this is not an isolated issue with this vehicle - I have separately experienced the documented purge-valve/fuel-system defect on this same car, which suggest INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

The driver’s side front door inner sheet metal housing has suffered a severe structural failure where the door check-arm brackets mount to the vehicle frame. Under completely normal vehicle operation, the thin-gauge metal has cracked, buckled, and completely torn away from the inner door assembly. This creates an immediate safety hazard as the door can no longer be safely controlled, dampening its swing. A certified independent collision center evaluated the damage and officially recommended a total door shell replacement, explicitly warning that localized spot-weld patching is structurally insufficient to restore safety due to metal fatigue. Lincoln Client Services was formally contacted regarding this defect but refused assistance or goodwill coverage, citing a minor calendar expiration of the factory warranty. If left unaddressed by the manufacturer, this stamping defect risks the door catching wind, overextending, or failing to latch and secure properly while the vehicle is in motion, presenting a direct risk to occupants and nearby traffic.

The contact owns a 2020 Lincoln Aviator. The contact stated that on several occasions while shifted to reverse(R), and occasionally while in drive(D), the vehicle jerked violently and did not stop jerking until the brake pedal was depressed. The vehicle was taken to a dealer where it was diagnosed and determined that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

It has been almost a year since this recall came out and there is not a remedy available. the manufacturer has failed to provide a remedy for it since it came out on August 25, 2026

Two years waiting for recall repair (rear-backup camera). Lincoln Mfg notified that a pending recall/repair for driver's rear-camera was required. As of 08/14/2026 the repair has not been performed by Lincoln Mfg or it's agents. Rear-camera fails to work consistanly and is a danger to pedestrians. Local dealerships (Sedano Lincoln, Arron Ford , and Pacific beach Ford) have failed to repair the known camera issue upon inspection. My only recourse is contract an independent technician to make the vehicle safe to operate.

The contact owns a 2018 Lincoln MKZ. The contact stated that while driving approximately 30-35 MPH, the engine overheated. The contact pulled over and became aware that the coolant reservoir was empty. The contact added coolant to the coolant reservoir. The vehicle was taken to an independent mechanic, where it was determined that there was coolant leaking into the cylinder, which caused engine failure. The vehicle was taken to the local dealer, where it was diagnosed, and the engine was replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.