LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2019 LINCOLN MKC- Whippany, NJ
Coolant intrusion into the cylinder and requires a replacement of the long block engine assembly which was a known issue by Ford/Lincoln with no recalls issued. The problem has been confirmed by authorized Ford/Lincoln dealer and independent service center. Warning lights illuminated when car was brought to dealer for inspection. It poses significant safety risk that actively endanger me and passengers while driving due to sudden loss of power, engine stalling, engine fire, loss of braking and steering assistance.
Source: NHTSA WEB SITE -
2020 LINCOLN NAVIGATOR- Dallas, TX
On August 20, 2026, I was driving my 2020 Lincoln Navigator and came to a complete stop at a traffic light. While I was sitting stationary at the light, with no collision, impact, sudden braking, or other event, I suddenly heard a very loud noise that sounded like a gunshot. At the same time, the driver-side seat belt violently tightened and pulled me back into the seat. The seat belt tightened with enough force to leave marks across my chest and stomach. I was able to get myself out of the seat belt, but afterward the seat belt remained extremely tight and locked in place and could no longer be used normally. My vehicle had previously been identified as being affected by a Lincoln/Ford recall involving the seat belt pretensioner. Several months ago, I received notification instructing me to bring the vehicle to a Lincoln dealership to have the recall addressed. I scheduled the repair and brought the vehicle to the dealership approximately two weeks later. At that time, I was informed that the recall had been paused and that the dealership could not perform the repair because Lincoln did not have an available remedy/replacement part. I continued driving the vehicle because Lincoln had not provided a repair or instructed me that the vehicle should not be driven. The seat belt pretensioner has now unexpectedly deployed while the vehicle was completely stationary and without any accident or impact. The Lincoln dealership has informed me that they expect it may take approximately one month to obtain the replacement part needed to repair the vehicle. I have also contacted Lincoln Customer Support, and a case has been opened regarding this incident. I am reporting this because this was a serious and frightening safety failure. The seat belt pretensioner deployed without a collision or other apparent reason and tightened with enough force to cause visible marks on my body. I am concerned that this defect could cause more serious injuries if it occurs to other drivers
Source: NHTSA WEB SITE -
2022 LINCOLN CORSAIR- Slidell, LA
The contact owns a 2022 Lincoln Corsair. The contact stated that while driving at various speeds, the vehicle experienced severe, erratic shifting in all gears, transmission slippage, and hesitation. No warning light was illuminated. The vehicle was initially taken to an independent mechanic, where a transmission replacement was recommended. The vehicle was then taken to the dealer, where excessive metal debris was found inside the transmission, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and denied financial assistance. The failure mileage was approximately 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 LINCOLN NAVIGATOR- Corona, CA
While a passenger was riding in the company-owned Lincoln Navigator, the front passenger seat belt suddenly tightened with significant force without a collision or other apparent triggering event. The seat belt remained extremely tight against the passenger and caused visible bruising. We later became aware that Ford has issued safety recalls involving inadvertent deployment of the seat belt retractor pretensioners on certain Lincoln Navigator vehicles. We are reporting this incident as a suspected seat belt pretensioner/retractor malfunction and are requesting that it be documented and investigated.
Source: NHTSA WEB SITE -
2019 LINCOLN MKC- Lenexa, KY
The contact owns a 2019 Lincoln MKC. The contact stated that the check engine warning light illuminated, and the message “Service Soon” was displayed on the app, and the failure was caused by a misfire. The vehicle was taken to the dealer to be diagnosed, and it was determined that there was coolant intrusion into the engine cylinders, which caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that new spark plugs were previously installed, and maintenance was performed on the vehicle, and the dealer suggested coming back at 100,000 miles for a tune-up but had not informed the contact of any issues with the engine. The contact associated the failure with Technical Service Bulletin Number: 22/2229/NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer was made aware of the issue and confirmed that the vehicle was not included in Technical Service Bulletin Number: 22/2229 (Engine and Engine Cooling). The failure mileage was approximately 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2014 LINCOLN MKZ HYBRID- Oceanside, NY
Rear backup camera is defective and not working. Initially it would work intermittently and but now for the last few months it does not work at all. I went to dealership and contacted Lincoln directly and they refused to repair the defective rear camera. Despite there being an open recall for the exact same problem for model years 2015 and up.
Source: NHTSA WEB SITE -
2020 LINCOLN NAVIGATOR- Amarillo, TX
On August 20, 2026, while traveling about 45 MPH, I accelerated to merge onto a highway while passing a slow-moving semi, with traffic approaching from behind. The transmission unexpectedly disengaged and the vehicle completely lost propulsion. The gear indicator showed Neutral. The engine rapidly increased RPM/redlined but the vehicle would not accelerate. I pressed the Drive selector to re-engage the transmission. The vehicle lurched/slammed before Drive engaged and propulsion returned. This created a serious collision risk while merging into highway traffic. This is not an isolated incident. For approximately four years the vehicle has intermittently exhibited rough/abnormal shifting or slipping during acceleration, progressively worsening. During a previous loss-of-propulsion incident on a two-lane highway, the failure occurred while passing a semi with oncoming traffic, creating a risk of a head-on collision. We repeatedly discussed the transmission problem with dealership personnel. Because it was intermittent, the dealer said diagnosis required leaving our primary family vehicle for several weeks, without a loaner. The selling dealer, about six hours away, later offered to retrieve the vehicle and provide a loaner, but canceled because no loaner was available. The defect was therefore never successfully diagnosed or repaired. After the August 20 incident, dealer-provided connected-vehicle diagnostics recorded a Powertrain System Fault and TCM codes P27B5 (Transmission Gear Ratio Control Performance), P2796 and P07E6. The vehicle is parked and available for inspection because I consider it unsafe to drive. It is also subject to open NHTSA Recall 26V402/Ford 26S48 involving the transmission/parking system; no remedy is currently available.
Source: NHTSA WEB SITE -
2018 LINCOLN NAVIGATOR- Abilene, TX
The contact's wife owns a 2018 Lincoln Navigator. The contact stated that while driving at various speeds, the gear shifter independently shifted to park and other gears while driving over a railroad track. The vehicle was turned off and restarted and operated as intended. A dealer was contacted. The vehicle was not taken to the dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 LINCOLN MKZ- Benton, TN
Engine has rough idle and can stall. Ford says engine has coolant intrusion and needs a new engine. The repair will cost between 8500 and 10000 dollars.
Source: NHTSA WEB SITE -
2018 LINCOLN MKX- Leander, TX
I have experienced this issue and it's been 9 months since the first issuance from Ford on this recall. I paid $523 to repair and this is insane since mechanic told me its an OME part so still going to possibly have same issue till recall is handled.
Source: NHTSA WEB SITE