LINCOLN Complaints

I am filing this complaint regarding the recurring infotainment screen failure on my 2020 Lincoln Aviator. The center display repeatedly goes completely black while driving or when using Apple CarPlay. When this occurs, I lose the backup camera, navigation, audio, climate controls, and other vehicle functions. The loss of the backup camera creates a serious safety hazard when reversing. The vehicle has been taken to an authorized Lincoln dealership numerous times for this same issue. The dealership has performed software updates, module programming, module replacement, diagnostics, and recall-related repairs. Despite these repeated repair attempts, the defect remains unresolved. I was informed there is currently no permanent repair for this recurring problem. I have spent significant time and money returning the vehicle for repairs and have opened multiple cases with Lincoln/Ford requesting a permanent solution and vehicle repurchase. Despite repeated unsuccessful repairs, Ford denied my request. This is an intermittent safety defect that occurs without warning and continues after multiple repair attempts. I respectfully request that NHTSA investigate this defect and determine whether the current recalls and repair procedures adequately correct this safety issue, as I believe other 2020 Lincoln Aviator owners may be experiencing the same unresolved problem.

My 2019 Lincoln Navigator was parked sitting for 2 hours before a fire under the belly of the vehicle became a blaze. Neighbors had to use a fire extinguisher to get the fire out. I was at work (Ford Motor Company) while my wife and kids just made it home and was out of the vehicle. Jack Demmer Lincoln service the vehicle due to it shutting down completely with no warnings. (The vehicle would shut completely down WHILE DRIVING for 5 to 8 seconds every time it goes over ANY BUMB OR UNEVEN SURFACE OR PATCHE in the road. It would come back on in neutral mode. I have to put it back in drive mode ALL WHILE THE CAR IS MOVING AT ANY SPEED IT WILL DO THIS.) They return the vehicle back to me as if everything was fixed. 4 weeks later it's a blaze of fire under the body.

Hennessey Lincoln in Atlanta repaired my car in June 2026. My Torque converter needed to be replaced. My car was there over 20 days. Two weeks after getting it back from shop it started jerking and smoking. It needed another torque converter replacement. Two weeks after getting this car back it did the same thing again. I contacted Ford Warranty they did not help. Lincoln iin Michigan did not attempt to help. I couldn't even get the car in the shop for repair because of lack of employees that work on transmissions and no loaner cars.

The vehicle displayed service advanced track, hill assist and traction control warning lights and immediately locks up steering and jars the steering wheel pulling vehicle to left or right abruptly before returning to normal. It has continued to happen and I’ve taken the vehicle to the dealership numerous times and they state they are unable to replicate yet it continues to happen and codes .this vehicle is throwing codes consistently and kicks off traction control. It’s almost caused me to hit another vehicle and a few of the cement barrier’s and put me in ditch a few times since the initial incident.

My 2019 Lincoln Nautilus (equipped with the 8F35 8-speed automatic transmission) has developed a severe, hazardous low-speed transmission shudder and hesitating vibration, primarily occurring under 35 mph. This vehicle has 85,000 miles on it. A certified dealership has diagnosed the vehicle with a failing torque converter, which is a known engineering defect heavily documented under manufacturer Technical Service Bulletin TSB 25-2154. This condition creates an immediate safety hazard. The vehicle intermittently hesitates and suffers from a sudden loss of power/acceleration when trying to accelerate from a stop or merge into low-speed traffic, risking a rear-end collision. Furthermore, the violent shuddering poses a risk of sudden powertrain lock-up or engine stalling while driving in active traffic. The manufacturer has not issued a recall despite knowing this component fails prematurely across this transmission family.

The car has started a jerking motion when it is at a stop sign, stop light, or and nu prolonged stoppage of the vehicle. It is worse when I have the auto-stop-start feature turned on. This started roughly 3 months ago.

The contact owns a 2016 Lincoln MKX. The contact stated that while operating the vehicle and depressing the brake pedal, the vehicle failed to immediately stop with the message “Low Brake Fluid” displayed. Brake fluid was later added to the brake reservoir, and the vehicle was driven to the local mechanic, who diagnosed that the brake hoses were faulty and needed to be replaced. The brake hoses were replaced, and the vehicle was repaired. The contact previously received notification of NHTSA Campaign Number: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). Additionally, the contact stated that the back over prevention camera had intermittently failed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was approximately 52,000.

2011 Lincoln MKZ AWD, 25000 miles. The plastic sheath that covers the transmission shift cable split in two. The split is located on the cable between the engine and firewall. preventing the driver from being able to shift the automatic transmission into Park and then later could no longer shift into any gear position. The metal cable and braid remained intact.

When driving at night the driver side map light will turn on randomly momentarily blinding the driver only way to turn off is to turn on interior lights and turn off may happen again with in seconds or can be minutes but does it 8-10 times in a 30 minute driving time dealership says it’s not covered under warranty because it’s a light issue however acknowledges it’s a common problem and wants $1,727.07 dollars to fix it and seemed to know exactly what the problem is. But is very dangerous to point where my wife refuses to drive the vehicle at night because its bad enough that it blinds you but then you have to take eyes off road to find the button in the dark to turn it off

We are submitting this vehicle safety complaint regarding a dealer-confirmed coolant-intrusion failure in our 2017 Lincoln MKZ equipped with the 2.0L EcoBoost engine. The vehicle had approximately 60,063 miles when presented to Parks Lincoln of Longwood. The vehicle developed a check engine light, rough running, shaking, and recurring misfire symptoms. Two ignition coils had recently been replaced, but the symptoms returned. The vehicle also produced white exhaust smoke on startup after sitting for several days. Because the rough running was so severe, the vehicle was ultimately towed to the Lincoln dealership on a flatbed. Parks Lincoln's Repair Order 2684839/1 documents DTC P0301. The technician states that, pursuant to TSB 22-2229, a coolant pressure test and cylinder inspection were performed; coolant intrusion was found in cylinder 1; and a long-block engine is required to properly repair the concern. Lincoln TSB 22-2229, NHTSA Manufacturer Communication No. 10214126, describes coolant intrusion in certain 2.0L EcoBoost vehicles including 2017-2019 Lincoln MKZ models. The bulletin identifies white exhaust smoke, rough running, and misfire codes, including P0301, and directs replacement of the long-block engine assembly when the condition is confirmed. Our safety concern is that coolant intrusion can progress from rough running and misfire to loss of engine performance or engine failure while the vehicle is in operation. In our case, the symptoms became severe enough that we did not consider continued driving appropriate and had the vehicle transported to the dealer. We ask NHTSA to add this complaint to its defect database and evaluate it together with other reports involving 2.0L EcoBoost coolant intrusion, misfire, loss of power and engine failure. We can provide the complete dealer repair order, estimate and additional records upon request.