LINCOLN Complaints

The contact owned a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to reverse out of their driveway in the rain at approximately 2 MPH, the back-over prevention camera display of the rear view of the vehicle was distorted, and the contact was only able to see a black image. The contact was unable to identify what the image was, and the back-over prevention system did not notify the contact of any objects with its chime/alarm. The vehicle continued to move in reverse and ended up crashing into a tree. The vehicle's rear passenger side was damaged. The contact was able to exit the vehicle and had not received any physical injuries. The contact stated they had suffered anxiety as a result of the crash, and medical attention was needed. The vehicle was towed and totaled. A police report was filed. The dealer was not contacted. The manufacturer was informed of the issue. The failure mileage was approximately 42,000.

Rear backup camera works intermittently. Can be backing up and viewing screen goes dark. Original equipment, no damage to automobile. Has been malfunctioning for several months now.

The contact owns a 2014 Lincoln MKX. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that a message was displayed, indicating that the camera was unavailable. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was then taken to a dealer, but was also not diagnosed or repaired. The dealer suggested that the rearview camera system might need to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back over prevention camera blacked out intermittently. The failure had become more persistent over time, and the system became inoperable. The dealer was contacted and confirmed that parts were not yet available. Lincoln White Plains (250 E Main St, Elmsford, NY 10523) was also contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000.

Total Engine Failure due to coolant leak into the 2.3L Ford motor. This is a KNOWN issue with the Ford motors and it is not covered. This eventual coolant leak makes the owner have to buy and replace the engine with one that has similar issues and costs $8300+. This is unacceptable and Ford needs to cover and address. Never had an engine do this to me before and it’s horrible. Please hold Ford accountable. Navy AD and with the shit down, this will be an expense I can not cover with 3 children, one in college. Was planning on keeping this car till the filter falls off… not anymore I guess.

In early 2024 the parking aids failed. Then the heater air conditioning buttons. Now the voice commands, Navigation and back up camera have failed. No accidents resulted , but this ia a large car and when shifting from reverse to drive screen remains blank.

This is my 3rd Ford/Lincoln vehicles that I have needed to replace ALL lugnuts due to 'swollen' lugnuts! I assure you that I am not soaking them in water. Give me a break. Make them address this issue already. I put in a complaint to NHTA for my prior vehicle without resolution. 200-300 dollars to replace. Lincoln complaint desk acknowledges the common complaint and only say that it has been brought to upper managements attention. We all are aware that they will do nothing about it until their hand is pressed! Just a note..prior to these wholesale lugnut problems, I replaced 1 in my 45+ years of driving. How many have you replaced? Cmon already. Rich

The contact owns a 2014 Lincoln MKZ. The contact stated that the rearview camera displayed a flipped image while reversing. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera was inoperable. The contact stated that the failure was intermittent. In addition, there was an error message displayed, indicating that the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part was not yet available for the recall repair. The contact assumed that the dealer was aware of the failure, because the vehicle was regularly serviced at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.