LINCOLN Complaints

The contact owns a 2013 Lincoln MKX. The contact stated that while driving at 45 MPH and while attempting to make a right turn, the contact heard a grinding noise coming from the front of the vehicle on the front passenger’s side. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V393000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera displayed lines. In addition, the contact stated that the rearview camera system failure was intermittent. The vehicle was not repaired or diagnosed by an independent mechanic or dealer. The contact disconnected the battery cables, and the back-over prevention system reset independently; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. The vehicle was taken to a transmission specialty shop and was diagnosed with torque converter failure, which caused transmission failure. The torque converter was replaced. The contact stated that on a separate occasion, days after the vehicle was repaired, the check engine warning light illuminated. The contact pulled into a gas station and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine, which caused the cylinder head to crack, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not contacted. The failure mileage was approximately 112,000.

The contact owned a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to reverse out of their driveway in the rain at approximately 2 MPH, the back-over prevention camera display of the rear view of the vehicle was distorted, and the contact was only able to see a black image. The contact was unable to identify what the image was, and the back-over prevention system did not notify the contact of any objects with its chime/alarm. The vehicle continued to move in reverse and ended up crashing into a tree. The vehicle's rear passenger side was damaged. The contact was able to exit the vehicle and had not received any physical injuries. The contact stated they had suffered anxiety as a result of the crash, and medical attention was needed. The vehicle was towed and totaled. A police report was filed. The dealer was not contacted. The manufacturer was informed of the issue. The failure mileage was approximately 42,000.

Rear backup camera works intermittently. Can be backing up and viewing screen goes dark. Original equipment, no damage to automobile. Has been malfunctioning for several months now.

The contact owns a 2014 Lincoln MKX. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that a message was displayed, indicating that the camera was unavailable. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was then taken to a dealer, but was also not diagnosed or repaired. The dealer suggested that the rearview camera system might need to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back over prevention camera blacked out intermittently. The failure had become more persistent over time, and the system became inoperable. The dealer was contacted and confirmed that parts were not yet available. Lincoln White Plains (250 E Main St, Elmsford, NY 10523) was also contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000.

Total Engine Failure due to coolant leak into the 2.3L Ford motor. This is a KNOWN issue with the Ford motors and it is not covered. This eventual coolant leak makes the owner have to buy and replace the engine with one that has similar issues and costs $8300+. This is unacceptable and Ford needs to cover and address. Never had an engine do this to me before and it’s horrible. Please hold Ford accountable. Navy AD and with the shit down, this will be an expense I can not cover with 3 children, one in college. Was planning on keeping this car till the filter falls off… not anymore I guess.

In early 2024 the parking aids failed. Then the heater air conditioning buttons. Now the voice commands, Navigation and back up camera have failed. No accidents resulted , but this ia a large car and when shifting from reverse to drive screen remains blank.

This is my 3rd Ford/Lincoln vehicles that I have needed to replace ALL lugnuts due to 'swollen' lugnuts! I assure you that I am not soaking them in water. Give me a break. Make them address this issue already. I put in a complaint to NHTA for my prior vehicle without resolution. 200-300 dollars to replace. Lincoln complaint desk acknowledges the common complaint and only say that it has been brought to upper managements attention. We all are aware that they will do nothing about it until their hand is pressed! Just a note..prior to these wholesale lugnut problems, I replaced 1 in my 45+ years of driving. How many have you replaced? Cmon already. Rich