LINCOLN Complaints

Bought a 2004 Linc Tow as a gift to my grandson. Drove it a couple of times and had no issues. After it had sat for about 2-3 weeks, I drove it to town to let it run after sitting. On my way home I was turning on to the road for home and the steering suddenly caught, I was in the middle of a turn and pulled steering wheel to straighten the car when it released. I almost hit the car next to me. I have an appointment on October 14th to have it checked out. I understand that this is a problem that has occurred often in other years and was fixed, so why not the 2004. This car only has 92,500 miles on it. I can't risk my grandson getting into an accident.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera had completely failed and no longer displayed a rearview image. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that upon shifting into reverse(R), the rearview camera either displayed a blank or distorted image. The local dealer was contacted on several occasions and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I am the owner of a 2021 Lincoln Navigator black label, currently subject to Safety Recall 25S75 concerning the low-pressure fuel pump that can cause engine stalling and increased crash risk. Ford’s recall filing and public reports make clear the hazard and that a remedy is still being developed. My vehicle has repeatedly exhibited hesitation and loss of acceleration consistent with the recall since I purchased the car in 2021. While driving on the highway with my 10 year old daughter and her friend home from soccer on 495 last Monday 9/29, I tried to pass a car by switching to the left lane and stepped on the accelerator.  The car hesitated, and felt like it was going to cease altogether for a moment, however the accelerator did finally « catch » and I was able to pass the car.  I have had this same sensation while pressing my foot on the accelerator though at low speeds on backroads.  After the incident last Monday I had the car towed to the Lincoln dealer so they could assess the car.  I have been told that the oil was very low. The oil light or check engine light was never on, and it has gone on previously when I’ve been due for an oil change. I’ve been told that the tires also need to be rotated. The dealer who serviced the car said that the car is driving great now and is safe to drive and can be delivered to me or I can pick up. I called Lincoln corporate Friday 10/3/25 and a case was opened and called back on Monday and spoke with a representative who said that there was nothing she could do if the dealer is saying that the car is safe to drive.  I don’t feel safe driving the car with this open safety defect unrepaired. A loaner to use while the process for repurchase of the car would be appreciated, but is being denied while they continue the process of good faith eval /consideration of repurchase of the car.

The back rear seat WINDOW on the left-hand side spontaneously exploded while driving around 60 mph on the highway on the morning (10:30 AM ET) of October 7, 2025. All of the pieces blew into the car. There was a loud boom when the window imploded. Had this happened on the driver's window, I would have wrecked. As loud as the window explosion was, I felt as though my ear drums busted. I had to get off the highway as soon as safely possible and pulled into a parking lot to check the damage. That's when I took these pictures. I took it to the Lincoln Dealer directly. There were no warning lights or other noises before the window exploded. There were no cars directly near me.

This automobile has a 3.7-liter engine manufactured by Ford Motor Company. We are the second owner of the vehicle. A dealer representative informed us the motor has an inherent defect while inspecting pinch weld failures. This engine, transversely mounted, was created whereby the chain driven water pump is located behind the front casing placing access on the passenger side of the vehicle. Water pumps have planned obsolescence and when these water pumps fail, the antifreeze drains into the engine crankcase mixing with the engine oil causing catastrophic failure of the engine within minutes of the water pump failure. This is a significant safety hazard causing the engine to seize and when at expressway driving could cause a serious accident due to the sudden loss of power and being stranded on the side of the road. There are approximately four (4) million vehicles manufactured by Ford and Mazda with the 3.5 and 3.7 liter transversely mounted engines. As the vehicles age, the water pump failure can occur between 120-150,000 miles rendering the vehicle incapacitated wherever the failure occurs. From my research, there is no prior warning of the failure. The cost to replace the pump is 2-3,000 USD and the engine is approximately 7,000 USD. Contacting the National Highway Traffic Safety Administration would be our only recourse in a remedy for this defect. The 2014 Lincoln MKX FWD/AWD remains a beautiful and a functional vehicle, the type you would want to retain for many years beyond its initial service interval. We would therefore request the National Highway Traffic Safety Administration investigate this matter and mandate the manufacturer implement a cost effective retrofit to replace the water pump prior to failure or issue a full recall of the vehicles, compelling the manufacturer to provide a fair market value buy back to the current owners of the vehicles. We have factual data to support this claim and the severity of the encounter when the pump fails.

Hello my car has a shifting cable busing fault. It’s Campaign/NHTSA# 18S20/18V471 This is a previous recall issue on ford. But somehow it’s not showing up under my vin number. But I’m experiencing this exact issue and it’s a safety problem

The Nautilus began shuddering while accelerating from about 15 to 45 mph. I took it to a Lincoln dealer and was told the transmission needed to be repaired or replaced for $7,000 plus. It has 88,000 miles on it

I had a 2020 ford explorer with co-Pilot 360 which is lane centering with your hand on the wheel. The new Nautilus is equipped with this same system and Blu Cruise. Unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. The car has non-working safety equipment. The eye scanning system is very sensitive and constantly yelling at you. When you turn off hands free lane centering there is no lane centering which is very dangerous.

The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.