LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 LINCOLN NAUTILUS
    - TROY, MI

    transmission problems including harsh shifting, shuttering, lurching, hesitating, or slowing down when shifting gears. No warning lights illuminated but after dealer inspection, have been told that both the transmission (harsh shift in all gears) and rear axle (popping and grinding while turning) need to be replaced. The vehicle is not safe to drive. Cost of repairs is quoted at more than $14,000. This issue/defect appears to have a class action associated with it; why has there been no manufacturer recall?

    Source: NHTSA WEB SITE
  • 2022 LINCOLN AVIATOR
    - Tumon, GU

    1- ABS/Braking Issue The ABS system appears to be malfunctioning. On multiple occasions, typically once or twice a week, when I apply the brakes, the tires lock up and cause the vehicle to skid. This happens most often when descending hills or backing up on a sloped driveway. The wheels lock and slide until I release the brake pedal, posing a serious safety concern. 2- Severe Water Leak Interior Roof Area There is a significant water leak from the interior roof, specifically from the top center area near the rearview mirror, every time it rains. I’ve taken the vehicle to the dealer multiple times. They confirmed that all drain tubes are clear, all seals are functioning properly, and no water appears to be entering from the sliding moonroof. However, the issue persists. Water pours down like a waterfall through the vent (as shown in the attached photo), soaking the center console and creating an unsafe driving condition. I have also recorded videos showing the water intrusion. Living in Guam, where it rains frequently, this has become a major problem. 3- Malfunctioning Interior Ceiling Light The ceiling light on the driver's side (center dome light) turns on randomly and often remains on until manually switched off. The dealer has inspected this issue but reported no faults found. Despite this, the problem continues to occur intermittently. 4- Rear Camera Display Issue When shifting into reverse, the monitor occasionally turns completely blue, and the backup camera does not function. The blue screen remains until the vehicle is turned off and restarted. This happens sporadically and disrupts safe maneuvering.

    Source: NHTSA WEB SITE
  • 2017 LINCOLN MKX
    - Chandler, AZ

    The contact owns a 2017 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure impaired the ability to operate the vehicle safely. In addition, the contact stated that the failure prevented the contact from seeing anything behind the vehicle while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not included in a recall for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 LINCOLN MKC
    - San Diego, CA

    The engine light came on. It was inspected and there is a coolant intrusion. Apparently, this was a known issue for this engine. There is an existing Technical Service Bulletin (TSB) 22-2229 and a Ford Customer Satisfaction Program (CSP) 21N12 related to this issue The program indicates up to 7 years or 84k miles, which I believe this falls under (my mileage is 42k) providing a one-time repair program providing a no-cost short block replacement. Ford is not cooperating.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKZ
    - Yakima, WA

    The contact owned a 2013 Lincoln MKZ. The contact stated that while adjusting the driver's side motorized seat, the contact felt an electric shock through her left hand, prompting the contact to cease the action and immediately turn off the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined there was short in the motorized seat. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 LINCOLN MKZ
    - Lincoln, NE

    Torque converter is going oitvluckly caught it in time before it locked up and caused a crash. There are numerous other vins recalled for the same year and same issue because the torque coverter welds were not done correctly. My vehicle does not show any recalls but should have also been included. I have seen on forums about this where numerous people had the same issue and all lincoln reps just give you a runaround because rhey know its an issue but dont want to acknowledge it. I was told this by a dealership mechanic.

    Source: NHTSA WEB SITE
  • 2015 LINCOLN MKZ
    - Tulare, CA

    The contact owns a 2015 Lincoln MKZ. The contact stated that while driving at an undisclosed speed into the garage, the steering column made a grinding sound while turning off the vehicle. The contact was unable to adjust the steering wheel up and down into position. An unknown dealer and a secondary dealer, Keller Ford (1073 Cadillac Ln, Hanford, CA 93230), were made aware of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 LINCOLN AVIATOR
    - NAPERVILLE, IL

    Emergency escape issue Like many modern cars the aviator was designed with electric opening doors. Of the four doors, only the front driver side door has a manual override in case of emergency. That means if a major accident was to occur on that ONE door and disable the vehicle the other 3 doors do not have a way to exit. Why would the nhtsa allow a vehicle on a road that at a minimum doesn't have a override for left side and right side or more than one door?

    Source: NHTSA WEB SITE
  • 2015 LINCOLN MKC
    - New Berlin, WI

    The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The vehicle was taken to the dealer, where the contact was informed that no failure was found. The vehicle was not repaired. The dealer was contacted several times and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 LINCOLN MKZ
    - St Pete, FL

    The back up camera mostly is blank and doesn’t warn me of a vehicle coming from either side resulting in almost getting hit several times

    Source: NHTSA WEB SITE