LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 LINCOLN NAVIGATOR
    - Eureka, MO

    The moonroof drain hoses are not secured and is known problem with other Navigator and Expedition owners. I became aware while troubleshooting why the liftgate would not open. The procedure to access the Rear Gate Trunk Module (RGTM) requires the removal of the 3rd row seats, C & D pillars and several cabin panels. After the removal of these items I noticed the insulation under the carpet and behind the panels were drenched. The Reserve trim on my Navigator has very dense carpet and a backing that does not let the moisture evaporate over time. Rather, it retains water almost indefinitely. Upon removing these items and the front row kick panels, I discovered the water was 3” deep. Because of this leak, the water submerges numerous wiring harnesses throughout the cabin that affects nearly all computer modules. It is also the root cause of my liftgate not opening issue. Per the 2018 Lincoln Navigator/Ford Expedition Electrical manual, there is a splice of the VBATT Always Hot wire under the front drivers kick panels. Despite the factory shrink wrap, water penetrated this splice and corroded the copper wire resulting in an open circuit. I repaired the wiring and solved the liftgate issue. I also went thru the painstaking process of remediating the water damage. Of bigger concern, is the amount of corrosion on other wiring connectors and splices that is unknown at this time. I believe this defect is a safety hazard of unknown proportion given the various modules dependent on the submerged wiring. There is also a health concern of mold growing due to the carpet backing not permitting moisture to evaporate. On the cosmetic side, there visual water stains on all four sides of the headliner. When I reconnected the right rear failed drain hose, I secured it with a tie wrap. I believe Ford should take ownership if this defect and use tie wraps to secure all 4 drain hoses at no charge to mitigate the damage and health impact.

    Source: NHTSA WEB SITE
  • 2018 LINCOLN MKC
    - New York, NY

    Car had engine light come on, was told from dealer need completely new engine despite only 70k miles. Is a known issue, please protect US consumers.

    Source: NHTSA WEB SITE
  • 2023 LINCOLN CORSAIR PHEV
    - Lake Tapps, WA

    The contact owns a 2023 Lincoln Corsair. The contact received Technical Service Bulletin Number: 24L10 (Documentation in Owner’s Manual Incorrectly Stated that the Vehicle Could be Recreationally Flat Towed). The contact stated that the vehicle could not be recreationally flat towed with all wheels on the ground because damages to the powertrain might occur. The contact stated that he typically flat tow his vehicle behind his RV. The contact stated that on a separate occasion, while driving 35 MPH, the message "Powertrain Failure" was displayed. The vehicle was taken to the dealer, and the vehicle was repaired. The contact was informed that an update was performed on the vehicle. The contact wanted the vehicle to be inspected for transmission damage; however, the dealer refused to inspect the vehicle. The manufacturer was notified of the issue and refused to inspect the vehicle. The contact was referred to the buyback program to find out if the vehicle could be bought back, and it was declined. The manufacturer was notified again of the issue and refused to extend the warranty on the vehicle. The contact submitted a proposal to the manufacturer. The failure mileage was approximately 9,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 LINCOLN AVIATOR
    - Plant City, FL

    The contact owns a 2022 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 50 MPH, the vehicle stalled. The contact was unable to pull over to the side of the road. It was unknown whether a warning light was illuminated. The vehicle failed to restart and was towed to the residence. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 LINCOLN NAUTILUS HYBRID
    - Peru, IN

    My vehicle is having problems with GPS signal issues over. Keep losing it location, when driving. Trying to get to the bottom line problems

    Source: NHTSA WEB SITE
  • 2021 LINCOLN AVIATOR
    - Jacksonville, FL

    The contact owns a 2021 Lincoln Aviator. The contact stated that the seat folding switch on the third-row seat failed to function as intended. The seat was stuck in the down position. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 LINCOLN MKZ
    - The Villages, FL

    Rear view camera failure. When the vehicle is put in reverse, the rear view camera does not come on creating a safety hazard while backing up since you don't always have a line of sight due to other vehicles parked next to you. A warning message eventually pops up that says "Camera is unavailable. Please contact your dealership." The dealership diagnosed the problem on July 2, 2024 shortly after the problem started and advised that the camera needs to be replaced. The cost at that time would have been $1,230 plus tax to replace it and I have already spent $166.60 for the diagnotics. The car is available for inspection. A recall has been issued by Ford for rear view camera failures. My car is not included in the recall but I feel the recall should be extended to include my car and VIN as this is a safety hazard due to equipment failure. I have attached a copy of the invoice and quote from the Ford dealership. I am also attaching photos of the camera failure taken while the vehicle is in reverse.

    Source: NHTSA WEB SITE
  • 2017 LINCOLN CONTINENTAL
    - memphis, TN

    antifreeze mix with oil , now my motor is bad only had care for 8 months , coolant system ran hot all of a sudden , warning light of overheating stopped asap and had car towed, first appearence on 09/28

    Source: NHTSA WEB SITE
  • 2015 LINCOLN MKS
    - Woodbine, GA

    The contact owns a 2015 Lincoln MKS. The contact stated while driving approximately 40 MPH or faster, the vehicle lost automotive power. During the failure the vehicle was coasted over to the side of the road and turned off for one minute before the vehicle restarted and continued driving. The failure was intermittent but had occurred twice within 10 minutes during the most recent failure. An unidentified warning light was illuminated during the failure. The failure occurred mainly while driving on highways or freeways. The rear-view camera intermittently failed to display an image of the rear of the vehicle. The failure had become more persistent over time. During an oil change, it was discovered that the drive axle from the rear to the front of the vehicle was leaking. The vehicle was taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKX
    - Old Hickory, TN

    I went to put Brakes on and didn't have any Brakes which created an accident. (9/27/25)

    Source: NHTSA WEB SITE