LINCOLN Complaints

The contact owns a 2023 Lincoln Aviator. The contact stated that after parking the vehicle in the garage, the garage became extremely hot, and the fans underneath the vehicle activated. The contact opened the garage. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. While driving at an undisclosed speed, the “Service Engine Now” message was displayed. The powertrain control module had detected a fault with the high-voltage system, and a message was displayed. After researching, the contact linked the failure to NHTSA Campaign Number: 23V626000 (Electrical System); however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 20,990.

My engine lost power and would not start. It was determined that it needed a new fuel pump. The fuel pump was replaced and the car is starting to lose power again while driving.

The rear view camera has a major issue it either goes black or even upside down creating a major hazard when I have to park or go into reverse

The contact owns a 2020 Lincoln Corsair. The contact stated that the rear driver’s side liftgate bar had malfunctioned, and the spring had fractured into four pieces. The contact was concerned that the liftgate failed to remain open due to the failure. The vehicle was taken to the local dealer, and the contact was informed that the driver’s side liftgate bar needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 32,000.

The contact owns a 2025 Lincoln Nautilus. The contact stated that while attempting to start the vehicle, the infotainment system was displaying a frozen screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The infotainment system was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.

Reference my NHTSA complaint # 11681607 dtd 8/19/25 regarding the problem with Autosense wipers that I’ve had since I bought my Aviator 2.5 yrs ago. As I previously reported, problem was finally resolved in April when dealer replaced the Autosense sensor. I have come to learn that the plastic covering dealer found on the sensor (see attached pic) is actually a protective film for part shipment & should have been removed by the assembly plant prior to installing the sensor but was NOT. There are other owners that have this same ‘wipers gone wild’ condition with Autosense wiping in which the windshield does not clear enough for safe driving & you need to switch to manual wiper operation to clear the windshield. This plant assembly error should trigger a recall with all manufacturers that use this part, not just Lincoln.

My Aviator was parked with trunk open to load groceries from shopping cart. Must have stepped under bumper such that it triggered the kick sensor to close the tailgate. The problem is, it did NOT detect spouse’s body, did NOT stop the tailgate from closing & as a result, hit him on the head. He jolted out of the way & the tailgate continued to close all the way. This is serious safety issue!

The torque converter/flex plate is bad rattles and apoarently can cause an accident. There are recalls for this same year same motor and midel but my vehicle is not included but should be. I had it checked by undioendent mechanic who confirmed issue. I have read numerous post online with the same issue with theirs also saying it not included in recall how is thus posdible obviously there is an issue and others should be covered. After vehicle started making noise and i seen it could cause a crash it was parked til looked at. How do they decide which ones are included in recall when some others made at same time are having same issue. This is crazy they arent included too many of the same issues happening to the same vehicle.

Both rear sealbelts stopped retracting. They both quit working within 2 days of each other. I did schedule an apt and take to dealership who stayed there was no recall for issue and it would be out of pocket. Suggested I contact NHTSA

Symptoms consistent with TSB 19-2346 for 2.0L EcoBoost engines: coolant in cylinders, white exhaust smoke and check engine light is on. I have to keep topping off the coolant weekly, engine light comes and goes with same errors. Went to a general mechanic who got error codes PO301-00 AND PO316-00. Currently scheduled next week to see an engine mechanic. Available for inspection upon request. Has not put us in danger yet but is of major concern due to potential for failure, so we are having it seen to ASAP. We don't have a Ford dealership so nearby to go out there with a failing car just to have them verify that yes that is the issue and yes it will be a very expensive repair we could not afford if we did it with them. Despite very low mileage it is still past warranty date, so any goodwill would have to come after we go through the trouble of bringing our vehicle in and hoping for the best. We called and they couldn't even provide any kind of ballpark likelyhood of goodwill.