LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 LINCOLN NAVIGATOR- Pflugerville, TX
The collision warning doesn't warn sometimes. Nothing goes off when Im approaching and or have slammed on my breaks to avoid a collision. Sometimes it goes off at a great distance when it doesn't make sense to go off. I just bought the car used and have noticed this a lot. Also sometimes lane departure corrects and sometimes it doesn't. Something is off.
Source: NHTSA WEB SITE -
2013 LINCOLN MKZ- Virginia Beach, VA
The contact owns a 2013 Lincoln MKZ. The contact stated that while reversing, the back-over prevention camera screen turned off and turned on independently. Additionally, there was a message to contact the dealer displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LINCOLN MKX- antioch, TN
Recalled master cylinder brake booster was repaired at the dealership under the recall approx 4 or 5 years ago. The same issue has began again. Out of nowhere while braking, the pedal will become soft and press to the floor. During this time, the car will not slow down. This is resembling a defective part.
Source: NHTSA WEB SITE -
2019 LINCOLN CONTINENTAL- Huntsville, TX
This vehicle has been repeatedly getting a "Door Fault Service Required" alert on the dashboard. I have even had the burglar alarm (horn honking and lights flashing) go off for no reason in my garage with my garage door shut. This is the exact problem that was covered with safety recall 19S03. For some reason, my vehicle was not included as part of this recall, even though it was built at the Flat Rock Assembly Plant where the other problematic vehicles came from. The build dates that were included in the recall were from November 30, 2015 through November 14, 2018. My vehicle was apparently outside of this range, but the problem continues. The cutoff date ranges for this recall was obviously too narrow because the problem persists. Now, because the applicable range was too narrow, I am left to have to pay for a factory mistake. Please expand the affected dates on recall 19S03. This is an issue that poses an imminent threat to the safety of this vehicle because the door latch is intermittently operative. There is a potential for the door to open while driving which poses a risk of accident and/or injury.
Source: NHTSA WEB SITE -
2017 LINCOLN MKZ- Winston-Salem , NC
Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it
Source: NHTSA WEB SITE -
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2018 LINCOLN MKC- Grenada, MS
Kirk Brothers ford supposedlly put a new engine in my vehicle. I've had issues with it ever since they supposedly put the engine in. I had another mechanic just look at it on 14AUG25 and he informed me that the engine was shot.
Source: NHTSA WEB SITE -
2020 LINCOLN AVIATOR- Bartlesville , OK
No one was in the back seat when this happened. The back passenger door flung open while driving down the road. Immediately pulled off the road and it would not latch! Drove immediately to the dealership and got a loaner. Dealership stated it was the latch and repaired in a day or two.
Source: NHTSA WEB SITE -
2021 LINCOLN AVIATOR- Bloomfield Hills, MI
My 2021 Lincoln Aviator PHEV lift gate safety stop does not function properly. It will come closing down extremely hard. This will happen when the button is pressed on the lift gate or the hands free feature is triggered. The lift gate will not safety stop and pop back open as it should unless a significant amount of force is used; this is usually 2 or more people trying with all their strength to stop it from closing on them. I have been hurt by this and so has my child. This is a serious safety issue. I have included screenshots from the video (the system won’t let me send the video) I took replicating the issue with it completely crushing a box at the height of my head.
Source: NHTSA WEB SITE -
2012 LINCOLN MKX- Philadelphia , PA
The camera change from vertical to horizontal, the camera shutdown while in motion.
Source: NHTSA WEB SITE -
2020 LINCOLN NAVIGATOR- Detroit, MI
Catastrophic engine failure on 2020 Lincoln Navigator at 93,000 miles. Oil contamination in cylinder 6 caused complete compression loss due to piston ring failure. The engine suffers from failed cam phases and excessive carbon build up which are known failure points of this engine. Ford Technical Service Bulletins 20-2423 and 23-2143 document this as a known manufacturing defect for vehicles in my build timeframe, proving Ford was aware of this problem before production. This is premature engine failure requiring complete engine replacement on a 5-year-old vehicle. The failure pattern matches ongoing class-action lawsuits against Ford for EcoBoost engine defects. Safety concern: Catastrophic engine failure without warning while driving creates risk of sudden loss of power and potential accidents. Lincoln customer service has admitted these vehicles have this issue but refused escalation despite documented manufacturing defect and broken multiple callback promises. Request NHTSA investigation into 2020 Lincoln Navigator 3.5L EcoBoost engines for premature piston ring/compression failures related to carbon buildup and failed cam phasers as documented in Ford's own service bulletins.
Source: NHTSA WEB SITE