2024 MAZDA CX-90 Complaints

The steering wheel sticks when turning causing it to lock up unless excessive force is used. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The problem is with my tailgate. The mazda cx-90 has an automatic trunk open/close function. My wife and I use teh trunk as directed. The other day we go to open the trunk (with the button) and there was a "pop" as if the door was trying to open under force or tension. Ever since then the trunk will not shut properly, if at all. The entire trunk is now misaligned and cannot close properly. There was no accident or damage to the trunk (other than the misalignment). The Mazda dealership I took it to even confirmed no damage othat than the trunk misalignment. I'm not sure how or why this is happening. There are dozens of reports of this same issue happening on multiple threads on the internet. The trunk gets misaligned towards the passenger side of the vehicle. Please see the following internet forums outlining this issue. [XXX] [XXX] The trunk is misaligned that the driver side of the trunk is not completely shut. The seal is not closed, allowing air, weather, etc. into the car while in operation. There is no light or warning indication that anything is wrong. The vehicle was taken to the mazda dealership and they did everything they could to not solve or address the problem. They advised me to take it to a body shop and stated that "we can confirm the trunk is misaligned, but no part appears to be malfunctioning or broken so we are unable to warranty this." I spent an entire day without my car for them to "confirm that the trunk is misaligned." My hunch is Mazda knows they have a problem and they just want to avoid it and sweep it under the rug. Dealership video will be uploaded. Link to Dealership video of problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Symptom Description: The vehicle is experiencing "sticky" and "notchy" steering, characterized by a sudden increase in physical resistance (friction) when making small steering corrections at highway speeds. The steering feels like it "binds" or "catches" before releasing, making smooth lane centering difficult.

Several times over the past year I have had a weird steering wheel issue. A couple of times it occurred on on and off highway ramps. As I was turning I was not able to immediately (1/2 to 1 sec) correct the steering to continue straight. Finally the steering became unstuck and everything was fine. At first I thought it was just me until I have noticed others reporting a sticky steering on my 2024 CX-90. I plan to approach my dealership this week, but my VIN is not in the range mentioned on the NHTSA 6524A/24V-022.

What failed and is it available? The factory-equipped Yokohama Geolandar tires (specifically the X-CV model, 265/55R19) have experienced extreme, premature wear. They are currently on the vehicle but are in a failed state. How was safety put at risk? As of March 11, 2026 (22,567 miles), tread depth has reached 1/32" and 2/32". This renders the vehicle legally unroadworthy in Pennsylvania and creates a severe safety risk for hydroplaning and increased braking distances. Has the problem been confirmed by a dealer/manufacturer? Yes. Dealer records from July 2025 (12,402 miles) show the tires were already at 4/32", meaning they were 70% worn after only 10 months of use. The dealer contacted the tire manufacturer, who denied a defect claim. Mazda North American Operations (Case #00423913 as filed with Mazda Customer Experience Center) also formally denied assistance on March 10, 2026. Were there symptoms or warning signs? No dashboard lights appeared. The issue was discovered during routine maintenance. Based on the extremely rapid and uniform wear documented so early in the vehicle's life (at 12k miles), I believe this is either a defect in the factory-supplied tire materials or a systemic issue with the vehicle’s factory alignment/suspension geometry. As the consumer, I am left with an unsafe vehicle that the manufacturer refuses to rectify.

The contact owns a 2024 Mazda CX-90. The contact stated that while driving at various speeds and attempting to make a left or right turn, the steering wheel failed to return to center. There was an unknown warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with an electrical failure. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Our CX90 continues to have a very sticky steering issue which causing significant oversteer when attempting to “unstick” the wheel. This has lead to numerous incidents of potential accidents.

When I am driving in a curve situation the steering wheel gets in an almost locked position and has a stick to it where I have to use force to break the position to correct the steering as I drive through the curve. I took vehicle to Mazda dealership located 2512 Laurens Rd Greenville, SC 29607 and they advised they could not find an issue. This is absurd! This is a safety issue!!

Steering - Since early in February, while driving, usually at higher speeds, the vehicle intermittently pulls to the left and the steering wheel feels stuck requiring a strong motion to pull it back to the right. Overall steering feels harder than normal. I'm concerned that a failure in the steering components of this vehicle may cause an accident. I have an appointment with the dealer for inspection. No warnings or lights appeared to indicate there was an issue. Mileage is under 18,000

Steering recall does not appear to fix the sticky steering recall. recall (24V022) The initial problem involves a, faulty, high-friction worm gear in the electric power steering assembly. While driving car and turning … the feedback thru the steering wheel is jerky/sticky/unusual.