2024 MAZDA CX-90 Complaints

When traveling down a road normally, the steering becomes suddenly harder to manipulate. It has a sticky feel when trying to turn normally. This has caused occasions where the car veers out of lane temporarily due to not responding to steering inputs normally.

When driving the vehicle and going into a sweeping turn on the road at highway speeds, mostly while turning into a left sweeping turn, the steering wheel will "jerk", and on a few occasions felt as if it was "stuck" and then would "snap" loose and allow the wheel to come back to center when coming out of the turn. I mentioned it to the dealer as there seems to be a growing number of people experiencing the same issues with the Mazda CX-90's in the 2024 year, but they said they couldn't reproduce it, but it happened to me again just driving away from the dealership. I tried to write it off as it was just my imagination, but I they also only had the vehicle for 15 minutes before they reported to me that they could not reproduce. This is happening after the initial recall for the steering was performed by Mazda on the vehicle. Safety would be at risk if for some reason the steering complete locks up at highway speeds, but any resistance in the steering wheel at driving is not a safe issue. No warning lamps or messages appeared on the vehicle.

Steering wheel gets "sticky" and "clunky" when turning the wheel while at speed. Anytime I turn a corner or accelerate into a turn the steering wheel feels like it locks up and clicks back to center - almost like negative feedback.

The steering wheel sticks especially when making long turns. It jutters and scares the driver. Some times it holds in place and you have to jerk it back to straight.

Repeated episodes of “sticky” steering. Requires a lot of effort or force to move the wheel. Highly problematic in turns. Have had to yank the wheel so hard to straighten it, it caused the entire car swerve. Very dangerous. After research, appears this is a wide spread issue with this particular vehicle.

I'd like to join the open investigation for RQ26002 [XXX] ). Our car has had jerky steering when doing a long turn at the same angle for well over a year. We brought in the car multiple times to the Mazda dealership and they said they couldn't find an issue, essentially ignoring our request. It makes the car unsafe to drive on the highway (and other roads) because the steering wheel jerks when it needs to straighten out after a curve. Please feel free to contact us with any additional questoins. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reporting multiple safety-related defects on my 2024 Mazda CX-90. Steering system: At approximately 5,000 miles, the vehicle developed abnormal steering behavior, including inconsistent steering response and abnormal feel during normal driving and turning. The condition affected my ability to steer the vehicle predictably and raised safety concerns, particularly during low-speed turns, parking maneuvers, and city driving. The issue was confirmed by the dealer and required replacement of the steering rack, a major steering component. The vehicle remains available for inspection upon request. Hybrid system: At approximately 22,000 miles, the vehicle experienced a hybrid system malfunction that required the vehicle to be taken out of service for an extended period. The malfunction affected drivability and reliability and required dealer diagnosis and repair. The vehicle was inspected and repaired by an authorized Mazda dealer. Braking system: The vehicle has experienced ongoing abnormal brake squeaking during normal driving and low-speed braking. While braking function remains present, the abnormal noise raises concerns about brake system integrity, wear, and long-term braking performance. Electrical / infotainment system: The infotainment system intermittently shuts off or resets while driving without warning. When this occurs, the display goes blank and then restarts. This results in loss of access to navigation, rear camera display, vehicle settings, and driver-assistance information, creating driver distraction and a potential safety risk. These issues occurred on a relatively new vehicle and involve critical systems including steering, drivetrain/hybrid, brakes, and vehicle electronics. The combination of defects raises concerns about vehicle safety, reliability, and loss of driver confidence. Warning messages were present for the hybrid malfunction; other issues occurred without warning. The vehicle has been inspected and repaired by authorized Mazda deal

I bought a fairly used 2024 Mazda on December 19, 2025 from a Mazda dealership and immediately noticed that there was some resistance with turning the steering wheel. I mentioned it to the sales person and was told that it was how the car operated. After purchasing the car, the problem kept persisting in many ways while on the freeway or when making turns. The steering will try to self correct with sudden jerks that manifest a violent pull against my efforts to keep the car on the road or the correct lane. I immediately took the car to a Mazda dealership by my house and they couldn't identify an issue with the lane changing sensor. They did however recommend I get new tires but I decided to get a second mechanical opinion by taking it to the Mazda dealership where I purchased the car. They also could not identify any issues or an ongoing steering recall, but recommended getting a new set of tires for a car that I had just purchased from them a couple of weeks earlier. Following my frustration, I decided to do some research on the Mazda CX-90 and that's when I came across the steering wheel recall 24V022. I told them about the recall and they could not find it under the VIN #. I called Mazda (The Company) and they could not also locate that recall using my VIN #. I pressed them to look closely and Mazda (The Company) finally established that my car was part of the recall under the batch number 6524A. I went back to the dealership where I had bought the car and provided them with the batch number and they were able to establish the recall for my car after haven refuted my claim. I mention this because it is VERY likely that other Mazda CX90s with similar issues may not have this recall show up under the car VIN #s, unless owners take the initiative to contact Mazda (The Company) directly. The dealership also told me that my recall was closed but they could not provide any proof of what remedial work that was done under the recall.

Steering feels sticky and rough when making minor turns. Sometimes there is a jerk sensation as well. Has been persistent and seems to not go away. All recalls for this vehicle have been addressed so I’m not sure what the issue is.

Steering is rough and can grab or stick when turning the wheel. Afraid it might lock up while driving. The problem has been confirmed by the Mazda dealership, and the dealer I bought it from. The vehicle has not been inspected by anyone else. No warning lamps, I noticed the problem shortly after I bought it.