2024 MAZDA CX-90 Complaints
View complaints related to 2024 MAZDA CX-90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2024 MAZDA CX-90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2024 MAZDA CX-90- Elizabeth , CO
Steering wheel is sticking to left, I thought it was lane assist but I turned it off and it stay In position having to over correct the steering wheel. I have a video since it happened multiple times now, I was able to record it during a roundabout.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Dayton, OH
I can only best describe it as there were choppy and dead spots in my steering. Coming out of a turn, it feels like a brief loss of power steering which in a turn at highway speeds caused me to reach as I was losing control of the vehicle. Thankfully, no accident caused. I took to Mazda dealership and they confirmed my findings which included me doing a ride along with one of their chief mechanics. They kept the vehicle and later confirmed steering rack was bad and would have to be replaced after they consulted with Mazda corporate. Vehicle was just outside of warranty mileage and Mazda refused to fix as warranty repair. The vehicle had previously had the recall completed on the steering unit that included replacing a spring inside the worm gear. In my talks with Mazda dealership, they confirmed that steering racks were on back order and that the part had a superseding part number. It seemed very clear to me that Mazda new they had a problem and was not being forthright. Additionally, my conversations with their so called Customer Experience Center showed them to be evasive, dodging and unwilling to discuss the issue nor fix at their cost.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Metairie, LA
Steering chatter when turning and steering stiffens at highway speed making it hard to keep vehicle straight and follow the lanes in the road.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90 PLUG-IN HYBRID- Yonkers, NY
After the recall for the worm gear the steering wheel feels disconnected from the steering rack when making turns at 30 ish mph( like making half circle on ramps) only for a second or two and goes back to normal after completing the turn. I’ve taken it to the dealer and waiting for an update
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Charlestown, IN
multiple times now the steering gets "stuck" in a curve - like an off/on ramp to the interstate. the process is not smooth and the wheel does not "return" correctly and must be forced manually. this is dangerous. i read about a failed recall the investigation is RQ26002. this describes my exact symptoms and my car was privvy to the original recall prior to my purchase. we have spoke to oxmoor mazda about the incident and brought in the car, our concerns were dismissed as the vehicle needing new tires - we purchased the tires but the problem still exists.
Source: NHTSA WEB SITE -
-
2024 MAZDA CX-90- Lloyd Harbor, NY
In 2024 I was experiencing heavier-than-normal effort required to return wheels from a left turn to centerline, with a “notchy” or sticking feel. I took the vehicle to my Mazda dealer, where they performed the recall of new spring and re-greasing the steering rack. In the fall of 2025, I was again experiencing the same issue, as was confirmed by the dealer. The dealer re-greased the steering rack, and the issue was resolved at that time. However I am now again experiencing the same issue - occasional increased effort with a sticky feel when turning wheels from left back to center.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Milton, FL
I am writing regarding a steering safety concern with my 2024 Mazda CX-90 3.3T S Premium Plus. I am experiencing intermittent steering stiffness while driving, which causes the vehicle to wander and sway within its lane and requires constant steering correction. The steering wheel resists smooth input and the vehicle does not track straight. This behavior occurs with Lane Keep Assist fully turned OFF and is independent of any driver assistance features. Behavior creates a safety risk due to a loss of predictable steering control. The dealership attributes this to lane keep assist, but the issue persists independently of any driver assistance features. Behavior occurs at slow and faster rates of speed and sways in either direction.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- anderson, SC
Need a recall for, P0DAB - Hybrid battery cell balancing conformance error code. Thousands of 2024 CX-90 customers experiencing the issue and MAZDA USA is not responsive. All of the 2024 vehicles are LEMONS and NHTSA should force Mazda to replace these lemons with a new model for the safety of the US citizens.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90 PLUG-IN HYBRID- Hilton Head Island, SC
Power steering malfunction. Power steering assist may be reduced. When it is safe to do so, restart the vehicle. If the warning indicator remains illuminated after restarting, consult your dealer.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Goffstown, NH
I have a 2024 MAZD CX-90 Preferred Plus AWD. I was driving my [XXX] grandson to preschool and it sounded as though the passenger's door opened while I was driving. In the split second I looked back to check, unfortunately, I hit a guard rail. My grandson was buckled in his car seat. his first words were "Meme, the door opened but I didn't do it". He was buckled in his car seat and I believe the safety door locks were on. There was no warning sound or light indicating the door was open while I drove. I pulled over, got out of the car and looked. the passenger's back door handle was positioned up but the door was closed. being so shook up, I didn't think to take any pictures. I then had messages on my car saying Dynamic Stability control malfunction - have the vehicle inspected and Engine Malfunction - have the vehicle inspected. I called my dealership to find out if there were any recalls on this type of problem (they said that there weren't any). I have come across a forum where a person states: "So can confirm 1st row passenger door does not provide any warning as well. Looking at the manual, I see that there is supposed to be a warning sound when any door/hood/liftgate is open while driving, as quoted below. If someone else confirms this is normal behaviour, then I think we should file a safety defect complaint with the NHTSA and Transport Canada. “Door-ajar Warning Light/Liftgate-open Warning Light/Hood-open Warning Light The light turns on if any door/liftgate/hood is not closed securely. In addition, the warning sound is activated if any door/trunk lid/liftgate is not closed and the vehicle is driven. Close the door/liftgate/hood securely.” This was a very scary situation. I absolutely will concede that something did happen with this rear passenger door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE