2024 MAZDA CX-90 Complaints
View complaints related to 2024 MAZDA CX-90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2024 MAZDA CX-90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 MAZDA CX-90- Aptos, CA
While driving at highway speeds (approximately 50–55 mph) on a highly curving road, the steering intermittently became difficult to control. The steering wheel felt locked or stuck in a turned position and required excessive force to return to center. This condition occurred repeatedly over a 14-mile stretch of curvy highway and resulted in a partial loss of steering control, nearly causing collisions with another vehicle on multiple occasions. This incident occurred at approximately 16,900 miles. Although this defect has occurred multiple times since the vehicle was purchased, this was the most severe occurrence and posed a significant and imminent safety risk. The condition was reproduced and confirmed by an authorized dealer, who advised that replacement of the steering rack is required. At no time did any warning lights or messages appear to alert the driver to this dangerous condition. This issue represents a serious safety defect and warrants investigation.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90 PLUG-IN HYBRID- Valencia, CA
Steering wheel gets stuck when turning steering wheel, will not come back to center. Almost lost control on the freeway when steering wheel got stuck. Took it to the dealership and was told this is normal. Even though I found Recall 6524A.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- League City, TX
I am experiencing a steering defect in my vehicle that closely mirrors the condition described in Recall No. 6524A, although my specific vehicle VIN is not currently included in the recall. While driving, particularly at highway speeds, the steering wheel intermittently becomes difficult to turn and appears to “stick.” During one incident, I was traveling approximately 55 mph on the freeway while navigating a right-hand curve when the steering wheel suddenly became resistant and did not move smoothly in the direction of the turn. The steering felt as though it momentarily bound or stuck while I was actively turning to the right, requiring increased force to maintain control of the vehicle. In addition to this event, I have repeatedly noticed resistance during right-hand turns, even at lower speeds. The resistance does not feel normal or smooth and gives the sensation that the steering mechanism is catching or binding. This issue occurs without warning and presents a significant safety concern, especially at highway speeds or while navigating curves. The steering resistance reduces the driver’s ability to control the vehicle predictably and could increase the risk of a loss-of-control event or collision. Because the symptoms I am experiencing closely match those described in Recall 6524A, I am concerned that my vehicle may be affected by the same or a related steering defect despite not being officially included in the recall at this time. I am submitting this report in hopes that this issue will looked into immediately.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Sarasota, FL
The steering tramlines, the steering pulls the car when the road surface is uneven so you have to hold on to the steering wheel pretty tight at all times as it could pull you into a dangerous position at any time.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Massapequa PK, NY
Headlights will appear to flicker during lite rain. Light reflected off of objects flicker. On coming traffic interpret the flickering as flashing lights trying to signal an emergency. This is caused by the location of the projector headlight light path being directly under the seam where the hood meets the fenders. During rain water is directed right in the path of the narrow beam beam thrown by the optics used to project the light in front of the cat. As water drips the beams of light are deflected sideways. It causes split second darkness in front of the car and confusion amongst drivers in the oncoming lanes. Mazda has recognized this and has a kit that fixes it but they are not calling it a safety issue and as a result are charging people including me upwards of $600 for the corrective kits installation. It is a safety issue. As a safety issue they should be compelled to install their fix for free. I have included file containing my request for help and Mazda's refusal. In addition I have included the technical bulletin describing the issue and the fix published by Mazda.
Source: NHTSA WEB SITE -
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2024 MAZDA CX-90- Midvale, UT
After having stopped at red light, we made a left turn. I immediately felt a jerking sensation as I turned the wheel both left and right. I moved to a parking lot as I feared loosing steering function altogether, and felt the same jerking while parked and turning my wheel right and left. As my home was only a couple of blocks away, I managed to get my vehilcle home. Again, I can only describe the steering issue as a jerking sensation, or notchy sensation, while turning the steering wheel right or left. Dealership duplicated issue and indicated they contacted Mazda and are awaiting a back-ordered part that is a steering gear (my simple understanding). This event occurred months after Mazda replaced recalled steering issue (6524A)
Source: NHTSA WEB SITE -
2024 MAZDA CX-90 PLUG-IN HYBRID- Irving, TX
Steering it getting stuck when Turing from left to center. It also make brake squeaking.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90 PLUG-IN HYBRID- Sunnyvale, CA
When doing a sustained turn at highway speeds of 50+ mph, the steering wheel sticks and does not return to center. I had to forcefully return the wheel to center which caused a jerk in the steering. This happened 10+ times on a recent road trip I took (200 miles). I brought the car to Mazda afterwards and they are replacing the steering rack.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Bowie, MD
I am reporting a serious steering safety issue. I was told a steering recall had already been fixed before purchase. About four months later, the steering wheel began locking or strongly resisting movement while driving on curvy roads at speeds over 50 mph. When this happens, the wheel does not return to center and requires force to correct, creating a loss of steering control. I took the vehicle to Passport Mazda in Maryland on January 2, 2026. The dealer stated the entire steering wheel panel needs replacement and the part is backordered until March 2026. This is a dangerous defect in a recently recalled system and needs investigation.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Gulf Breeze, FL
The hybrid system malfunction, does not allow the car to start. This stranded us with children [XXX] in the car. This is the second time this has happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE