2025 MAZDA CX-90 Complaints

I am writing to formally express my dissatisfaction and concern regarding my recently purchased 2025 Mazda CX-90. I purchased the vehicle on February 15, 2025, and it currently has approximately 1,100 miles on it. Since acquiring the vehicle, I have experienced a persistent and extremely loud squeaking noise from the brakes, which occurs spontaneously. At times, the squeaking is so loud that pedestrians turn to look when I drive by. In an effort to address this issue, I took the vehicle to Royal Palm Beach Mazda for inspection. The service department informed me that this is a known issue with this model and that Mazda has not yet identified a solution. They stated that there was nothing they could do at this time to fix the problem. Additionally, while I was at the dealership, I encountered another Mazda CX-90 owner who was experiencing the same issue. Concerned about the safety of my vehicle, I reached out to Mazda Headquarters, but I was again told that there is not much that can be done. This response is deeply troubling. I purchased a brand-new vehicle expecting a reliable and safe driving experience. Now, I am left questioning whether my brakes are safe and whether this issue will worsen over time. I am particularly concerned about whether the brakes will function properly when I need to stop in an emergency. Given that this appears to be a widespread issue affecting multiple vehicles, Mazda should take responsibility by either issuing a recall or offering to repurchase the vehicle. Driving a brand-new car with a potential brake defect is unacceptable and possibly dangerous. I look forward to your prompt response and a satisfactory resolution to this matter. Please contact me at your earliest

The contact owns a 2025 Mazda CX-90 PHEV. The contact stated that the hybrid battery failed to charge above 80 percent, and the "Engine Malfunction" warning light remained illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 25.

Vehicle had the dreaded 3 code battery malfunction. Charging system malfunction, critical vehicle malfunction (electrical leakage), & hybrid system malfunction. Making the car unable to drive and have to get towed. The car had me pull over at which point it could not be turned back on. It could not even be put into neutral and had to be pulled onto a flatbed truck. I bought the car on Dec 27th and Dec 28th it was broke down with 126 miles on it. It’s now Feb 22nd and they don’t know how to fix the car. This seems to be happening to many of these cars.

After backing out of my driveway, I put the vehicle in drive and the dash illuminated with malfunction errors. "Hybrid system malfunction", "Hybrid system electrical leakage detected stop the vehicle" and " I-activ sense partially disabled". I pulled back into my driveway, shut off the car for about 5 minutes and tried restarting. The car was disabled. Lights were still illuminated and then I couldn't get the car to move out of park. I called the dealership immediately and we arranged a tow for them to look at it. Day 2 at the shop and no answer as of yet. If my car went into limp mode and disabled my vehicle as I was driving, I could have caused an accident posing risk to myself as well as my children and other drivers. This malfunction has been happening to other CX90 and CX70 owners regardless of PHEV or MHEV vehicles. Please look into this. This is concerning with a brand new vehicle!

Purchased the car 3 days ago. Went to start the vehicle and received the critical error message “electrical leakage in the hybrid system was detected”. Car has to be towed. It appears this is an issue Mazda is fully aware of and continues to sell the cx90 PHEV. All parts are on months backorder and the problem persists after repairs according to others.

Hybrid system malfunction Critical malfunction electrical leakage detected on dash board Car died 2 times left us stranded with children Cars at the dealer for the 2nd time with same issue No warnings Happend 3 hours after picking up the car. Then again 5 days after the dealer said it was fixed. Now in dealer 2 weeks with no answer as to what the issue is. But the problem is wide spread and many people looking for answers online with the exact issue.

I leased this vehicle with 12 miles on it from Werner Mazda in Manchester NH. I drove it home 8 miles without issues parked it in my driveway and it immediately started to broadcast multiple warnings completely locking up. Was unable to move the car out of park. Flatbed had to take the car back to the dealership where they are currently working on the car. No recalls officially reported. A quick search indicates an ESU issue requiring an update.

The day after purchase, with 216 miles on the odometer, a major failure of the hybrid electrical system occurred. The car immediately shut down, not allowing the car to be moved (it could not be shifted out of "Park"). The message indicated that a high voltage leakage was detected and that the system was hazardous. It required a tow to the dealer. The dealer's service center cleared the error and refused to take further action. If this should happen again, on a busy street, serious injury could result.

Vehicle cabin air vents blow air that is over 101 degrees Fahrenheit with the air conditioning system turned off and the blower turned on. Cabin temperature was set to “lo” and outside ambient temperature was 55 degrees Fahrenheit. This is a safety hazard as the vehicle should not blow extremely hot air in the cabin and cook its occupants.