2024 MAZDA CX-90 Complaints
View complaints related to 2024 MAZDA CX-90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2024 MAZDA CX-90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 MAZDA CX-90- Tinton Falls, NJ
radiator cracked causing overheating in need of repair. did not hit potholes, was not in an accident. 46,000 miles, 2024.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Cloverdale, VA
While driving, the vehicle experiences dangerous episodes of what is widely known as "sticky steering." Specifically, when initiating a sweeping left-hand turn, the steering wheel hits a point of sudden mechanical resistance, requiring an unexpected and sudden increase in steering effort to turn the wheel. When trying to maintain or exit the turn, this resistance causes the steering wheel to bind and pull to the right, requiring forceful manual over-correction to keep the vehicle in its lane and prevent a crash. This is an intermittent but recurring mechanical failure that completely disrupts smooth steering operation. It matches the exact profile of the ongoing NHTSA Recall Query into the failure of Mazda's original Recall 24V022 (Campaign 6524A) remedy.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Lexington, MA
The steering wheel does get stuck while turning sometimes and feels very dangerous. This has happened many times and I felt the recall fixed the issue, but does not appear to have fixed it. I do not feel comfortable with family members and my wife does not even want to drive this car anymore.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Carlsbad, CA
My car is experiencing "sticky" steering during wide sweeping left turns that are long duration at a moderate speed (like highway on-ramps or intersections). Steering sticks when re-centering the wheel after the turn. I would describe it as a brief "stuck" feeling mid-drive where extra effort is needed to get out of turn. It has been happening since 02/2024.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Melissa, TX
When turning or taking corners, sometimes the steering wheel will straight up just be stuck in place and I will have to use extra force to move it. Mazda claims the recall for this has already been performed on my vehicle, but the issue has returned. This confirms the reports I’ve seen where the “fix” Mazda has done on this does not actually fix the problem and makes me worry heavily for my families life when driving them in this vehicle.
Source: NHTSA WEB SITE -
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2024 MAZDA CX-90- Astoria, NY
We purchased a certified preowned 2024 Mazda CX90 yesterday. Within the first 10 minutes of driving off the lot, I experienced tugging, pulling and a sticking sensation of the steering. It first happened when I turned right and took a good amount of force to unstick it, and then it happened maybe 3 more times when making minor adjustments or making turns going left or right. It felt extremely unsafe to me and could cause serious accident. I called our sales agent immediately to let them know that I would like this looked at and addressed by the service department. The car had just been serviced and inspected the day before, and if I remember correctly from the carfax report, I believe that this issue had been addressed in the past. This poses a major safety risk.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Sammamish, WA
I am reporting a persistent steering problem with my 2024 Mazda CX-90. While driving, especially when the highway bends to the left, the steering wheel feels like it sticks or partially locks at a certain left-turn position. When I try to return the steering wheel back toward center to continue straight, I have to apply extra force to overcome the resistance. Once it breaks free, the steering returns, but the sticking creates an unsafe delay and unexpected steering effort. The problem is persistent and has happened repeatedly, not just one time. It is most noticeable when coming out of a left curve. If I steer farther left, it may not bind the same way, but at a certain steering angle it catches or sticks. This creates a safety risk because the vehicle may not smoothly return to straight-ahead steering after a curve, especially at highway speed. The unexpected resistance could cause overcorrection, lane departure, or loss of control. There were no warning lights or dashboard messages before or during the issue. The vehicle has not been repaired for this issue. A Mazda dealer stated there are no open recalls for the vehicle, but the symptom appears similar to reported CX-90 sticky steering / increased steering effort complaints and the prior Mazda steering recall campaign involving the steering gear/worm gear assembly. The vehicle is available for inspection upon request. The failed or malfunctioning system appears to be the steering system, possibly the electric power steering rack or steering gear assembly.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Egg Harbor Township, NJ
I am submitting a safety complaint regarding my 2024 Mazda CX-90 (VIN: [XXX] ). My vehicle previously received the steering recall repair related to increased steering effort/power steering concerns. Despite the recall remedy being completed, I continue to experience intermittent abnormal steering behavior consistent with the ongoing NHTSA investigation into post-recall “sticky steering” concerns on repaired CX-90 vehicles. Symptoms include intermittent steering resistance, a notchy or sticky feeling during small steering corrections, and inconsistent steering return-to-center behavior. The issue is most noticeable during highway driving and long curves where small steering inputs are required. The steering occasionally feels as though it hesitates or briefly resists movement before correcting. I brought the vehicle to the dealership, but the concern was dismissed and/or they were unable to duplicate the issue. No warning lights or fault codes were present at the time. However, the steering behavior remains concerning from a safety standpoint because it affects normal steering feel and driver confidence during operation. I understand NHTSA is currently investigating whether the original recall remedy fully corrected the steering defect in affected Mazda CX-90 vehicles. I am submitting this complaint because my vehicle appears to exhibit symptoms consistent with those reports after recall completion INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Chelsea, AL
Low voltage battery system Safety is at risk because vehicle could loose power and be forced into a turtle mode cause injury from sudden slow down Yes there were warning lights This is a continued problem identified but other owners and consistently replaced
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Buford, GA
The vehicle started to hydroplane in rain on the highway and the lane keeping assist aggressively tried to push me back, which ended up causing us to hydroplane more and causing the vehicle to flip around backwards and we ended up sliding completely off the highway into a ditch totaling the vehicle.
Source: NHTSA WEB SITE