2024 MAZDA CX-90 Complaints

The car thinks the key fob is inside the vehicle when it is not. If you get out of the vehicle it will not self lock even if you have that feature set up. It will also beep consistently for about 10 seconds when you press the lock button on the key fob when your outside of the car, indicating that there is a key fob in the car....but there is not. The most concerning thing is you can get into the car and start it without any key fob inside the vehicle. It always thinks the key fob is in it, at all the time and will start without any key fob in it. This is not an occasional thing. It has been like this since we pirchased it from Mazda as a CPO vehicle. It's been doing this for all 2 months that we've owned it. We currently have an appointment with the dealership to take it in for them to hopefully fix it as well as other issues.

While driving the "power steering failure" light came on, and then went off. I checked my VIN and it says there's no recalls needed for the vehicle, but I have read that there's a lot of this happening. It happened twice in less than 2 months of ownership.

I own a 2024 Mazda CX-90. The vehicle has an intermittent steering concern where the steering wheel feels like it sticks, catches, or becomes notchy during normal driving. It is most noticeable when making small steering corrections to stay centered in the lane, and I have also noticed it during turns, including while entering an on-ramp. The component/system I believe is malfunctioning is the steering system, potentially the electric power steering and/or steering gear assembly. This creates a safety concern because the steering does not always feel smooth or predictable. When the steering wheel momentarily resists input or feels stuck, it can require extra effort to correct. This could increase the risk of delayed steering input, overcorrection, or difficulty maintaining the intended path of travel, especially at highway speeds or on curved roads. Mazda Safety Recall 6524A / NHTSA Campaign 24V-022 was previously performed on this vehicle. Despite the recall repair being completed, the sticky/notchy steering condition is still occurring intermittently. The problem was evaluated by a Mazda service department. During the service visit, Mazda service personnel also felt issues with the steering. I was informed they are looking for Mazda to follow up, including any additional guidance related to NHTSA Recall Query RQ26002, which I understand is reviewing sticky steering/increased steering effort after the original 24V-022 recall remedy. I am submitting this complaint because the vehicle is experiencing steering symptoms similar to Mazda Safety Recall 6524A / NHTSA Campaign 24V-022, even though the original recall remedy was already performed. The continued sticky/notchy steering behavior appears consistent with the type of post-remedy concern being reviewed under NHTSA Recall Query RQ26002 and presents a safety concern.

The vehicle experienced a sudden and repeated malfunction of the hybrid/electrical system and powertrain, resulting in the vehicle becoming inoperable. The vehicle is currently at the dealership and is available for inspection upon request. While driving in traffic, multiple warning messages appeared, including "Hybrid System Malfunction," "Charging System Malfunction," "Engine Malfunction," "Brake" and "i-ACTIVSENSE System Malfunction." The vehicle lost functionality and could not operate normally, creating a dangerous situation in active traffic. I was forced to slowly maneuver the vehicle to the shoulder after several restart attempts. This issue has been reproduced multiple times. The vehicle has previously been inspected and repaired by an authorized dealership, including recent repairs (12V battery and engine mounts). Despite these repairs, the same critical malfunction occurred again shortly after the vehicle was returned as repaired. The vehicle is currently being inspected again by the dealership. The issue has not yet been permanently resolved. Prior to the failure, the vehicle had a history of similar warning messages and abnormal behavior beginning at approximately 20,000 miles. These issues have continued intermittently despite multiple repair attempts. The repeated failures, including the most recent incident, indicate an ongoing unresolved defect that creates a significant safety concern. This issue is a continuation of a previously reported complaint (NHTSA Report No. 11734505).

The steering seems to stick when turning wide turns. Seems to happen both directions. It feels like it’s being held or assisted in place, but the steering control is disabled.

While driving at highway speeds (55–65 mph), the steering intermittently sticks or resists movement during turns. It feels like the steering binds or hesitates before responding, requiring additional force to correct the turn. This occurred multiple times on a Reno–Sacramento trip on 5/7/2026. This is a serious safety concern because it affects the ability to maintain lane control at highway speeds. Mazda Corporate has been notified on 5/7/2026. Roseville Mazda-appointment scheduled 5/16/2026.

I purchase my vehicle used around November 2025, in February 2026 we started to notice a little bit of stiffness while driving in curves it usually happens when taking a right curve. Now it has got worse to the point where it feels like the steering wheel is getting stuck while taking a curve. It looks like previous owner had already done a recall on this vehicle for that issue but it has started to have issues again.

On April 29, 2026, my 2024 Mazda CX-90 Turbo S Premium Plus experienced a steering malfunction while I was entering a right turn. The vehicle had Mazda steering recall 6524A / NHTSA Campaign 24V-022 marked closed/completed before this crash. I was traveling on a familiar road and attempted a normal right turn that I make regularly. As I attempted to turn, with no warning lamps, warning messages, or prior warning immediately before the incident, the steering wheel suddenly required abnormal effort, felt stuck, and would not turn normally. I was in complete shock from the sudden steering issue and abnormal resistance. The vehicle then struck the curb, left the roadway, and traveled down an embankment/grade of approximately 15 feet into a residential yard. The crash involved significant driver-side/front-left damage. The front driver-side wheel/tire separated and was found near the vehicle. The driver-side airbags deployed. Scene evidence included curb/edge impact damage, debris, and a deep ground-level rut/indentation below the roadway. This incident placed me and others at serious risk because the vehicle left the roadway and entered a residential property. The vehicle and failed components are available for inspection upon request. To my knowledge, the only prior inspection or repair related to the steering system was performed by the Mazda dealership in December 2025, when recall 6524A was marked closed/completed along with other recalls. The vehicle has not yet been independently inspected for this crash-related steering concern. Before the crash, the vehicle had multiple issues and spent significant time at the dealership for recall and non-recall repairs. One ongoing issue was a brief grinding/rubbing noise when accelerating from low speeds, which existed before the dealer work and continued afterward. Mazda/dealer indicated this low-speed grinding/rubbing noise was a known reported issue with no fix at that time.

I am reporting a persistent and dangerous "sticky steering" defect in my 2024 Mazda CX-90. While driving at various speeds, the steering wheel exhibits sudden, momentary resistance and physical binding, requiring increased manual force to overcome. In several instances, the vehicle veers into other lanes and, if not corrected, would enter into the median/other lanes of traffic. This vehicle has been to the dealership three times for this specific issue and has been out of service for a cumulative total of 36 days. Despite a "repair" attempt by the dealership, the nonconformity persists. The dealership initially attempted to attribute this mechanical binding to the Lane Keep Assist (LKA) system; however, I have personally conducted road tests with the LKA system fully disabled, and the physical "stickiness" remains present. I am aware of NHTSA’s 2026 Recall Query (RQ26) regarding the effectiveness of Mazda’s steering remedies for this model. Even though my vehicle does not fall under the recall for this issue, my vehicle is currently exhibiting the exact failure symptoms that the federal government is investigating as a potential safety risk. The sudden increase in steering effort is unpredictable and poses a significant risk of over-correction or loss of control, especially in highway traffic. During the most recent repair attempt by the dealership, they were unable to duplicate the issue; however, it is very prominent and concerning. There is no warning of when it will occur. If the vehicle veers over the line on either the right or left, the lane keep assist (LKA) will engage to correct the vehicle. In some instances, the resistance is too strong for the LKA to correct the vehicle, and it requires driver correction.

Steering is horrible specifically to the left in a curve it doesn't go back to center when letting it you have to force it which is jerking car back right into other lane off the road. The brakes squeal awful the car has about 40,000 miles on it. Can't see any recall on any of this with my car but it definitely has issues.