2013 MAZDA MAZDA3 Complaints

MY WIFE AND I BOUGHT A BRAND NEW MAZDA 3 I-TOURING EDITION IN 2013. ON APPROXIMATELY 10/10/2014 SHE PICKED UP OUR 10 YEAR OLD BOY AND WHEN HE TRIED TO BUCKLE THE SEATBELT IT DID NOT WORK. AFTER SEVERAL ATTEMPTS MY WIFE THEN GOT IN THE PASSENGERS SIDE TO SEE IF SHE COULD GET IT BUCKLED. SHE COULD NOT. AT THIS POINT SHE ALSO NOTICED THE PASSENGER SIDE AIRBAG HAD DISENGAGED, EVEN WITH HER IN THE FRONT SEAT. BEING WELL OVER THE MINIMUM WEIGHT TO ACTIVATE WE KNEW THIS WAS NOT THE PROBLEM WITH THE AIRBAG. UPON RESEARCHING THE INTERNET IT HAS COME TO MY ATTENTION THAT THERE ARE MANY CASES OF OTHERS WITH THE SAME PROBLEM. ALL OF WHICH WERE TURNED DOWN BY MAZDA FOR ANY KIND OF REMEDY. I SPOKE WITH [XXX], A SERVICE ADVISOR FOR NELSON MAZDA IN TULSA, OK, AND WHEN ASKED IF THERE WAS ANYTHING THEY COULD DO WITH OUT CHARGING ME BECAUSE OF THE SEVERITY OF THE SAFETY ISSUES THIS PROBLEM CAUSES HE BASICALLY JUST SAID NO. I DID BUY THE CAR AT ANOTHER DEALER BUT LIVE TOO FAR AWAY TO SET UP ANYTHING WITH THEM. I THOUGHT MAYBE ONE MAZDA DEALER WOULD STAND UP FOR ANOTHER JUST TO MAKE A GOOD SHOWING FOR THE MAZDA NAME. I GUESS I WAS WRONG. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING 60MPH ON MAJOR FREEWAY DURING RUSH HOUR, LIGHT RAIN. CHECK ENGINE LIGHT CAME ON AND STAYED ON. A FEW MINUTES LATER, EVERY WARNING LIGHT CAME ON AND I LOST THE POWER STEERING. I PULLED TO THE SIDE OF THE HIGHWAY AND TURNED THE CAR OF, WAITED 10 MINUTES AND STARTED THE CAR. CHECK ENGINE LIGHT REMAINED ON AND ALL OTHER WARNING LIGHTS WERE OFF. STARTED DRIVING AND 10 MINUTES LATER ALL THE WARNING LIGHTS CAME ON AGAIN AND LOST POWER STEERING AGAIN. LEFT VEHICLE IN GARAGE OVER NIGHT WITH HOOD UP THINKING IT WAS DUE TO RAIN/MOISTURE/COMPUTER PROBLEM. CAR STARTED FINE IN MORNING, NO WARNING LIGHTS. TOOK IT TO DEALERSHIP AND THEY SAID IT WAS A LOSE BATTERY CABLE. I AM THINKING IT WAS MORE THAN THAT. I HAVE NOTED MY CONCERN AND WILL AWAIT THE NEXT HEAVY RAIN. *TR

WHILE PRACTICING PARALLEL PARKING ELECTRIC POWER STEERING MOTOR BECAME HOT, POWER STEERING MIL WAS ON AND NO ASSIST TO STEER. AFTER LETTING IT COOL FOR 30 MIN DID MOTOR WORK AGAIN. *TR

TL * THE CONTACT OWNS A 2013 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHT ASSEMBLY WAS COMPLETELY MELTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 15,000.

TL- THE CONTACT OWNS A 2013 MAZDA 3. THE CONTACT HAD NOTICED EXTENSIVE SPIDER WEBS WITHIN THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CLEANED THE INTERIOR AND THE SAFETY CONCERN HAD RECURRED. THE CONTACT HAD NOTICED THAT THERE HAD STILL BEEN NUMEROUS SPIDER WEBS AFTER THE LOCAL DEALER WAS TO INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN BACK TWICE TO HAVE THE VEHICLE INSPECTED AND TO REMOVE THE SPIDER INFESTATION. THE VEHICLE WAS CLEANED. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 4807. DYD

DRIVING DOWN THE STREET AT 15 MPH, THE CAR IN FRONT OF MYSELF HAD SLOWED DOWN AND STOPPED AT A LIGHT. WHEN I SEEN SHE WAS STOPPING, I PRESSED DOWN MY BRAKES SO I WOULD STOP BUT THE BRAKE PEDDLE PUSHED ALL THE WAY TO THE FLOOR. MY CAR DIDN'T STOP. FROM THIS I HAD REAR-ENDED THE VEHICLE IN FRONT OF ME. AFTER THE ACCIDENT, THE BRAKES WERE TESTED AGAIN AND RESULTED IN THE PEDDLE STILL BEING PUSHED DOWN TO THE FLOOR. *TR

I STARTED THE CAR AND THE CHECK ENGINE LIGHT CAME ON. SHIFTED INTO GEAR THE "AT" LIGHT CAME ON. BROUGHT IT IN FOR SERVICE AND THEY NEED TO REPLACE THE "TRANS VALVEBODY". LOOKS LIKE A RECURRING THEME HERE. THE CAR IS A 2013 MAZDA3 I GRAND TOURING HATCHBACK THAT IS ONLY ABOUT 7 MONTHS OLD AND HAS LESS THAN 7000 MILES. *TR

TL* THE CONTACT OWNS A 2013 MAZDA, MAZDA 3. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, ANOTHER VEHICLE CRASHED INTO THE CONTACT AT 35 MPH, CAUSING THE CONTACT'S VEHICLE TO CRASH INTO A PRECEDING VEHICLE. THE SEAT BELT FAILED TO RESTRAIN AND THE CONTACT'S HEAD WAS THROWN INTO THE WINDSHIELD. A PASSENGER SEATED IN THE REAR OF THE VEHICLE AND SECURED IN THE SEAT BELT ALSO SUSTAINED HEAD INJURIES. BOTH WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

I AM A FIRE INVESTIGATOR WITH LEXINGTON FIRE DEPARTMENT. I RESPONDED TO A STRUCTURE FIRE ON THE LISTED DATE. IT WAS DETERMINED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT OF THE VEHICLE AND SPREAD TO THE BUILDING. THE VEHICLE BELONGS TO HERTZ RENTAL CAR. THE INDIVIDUAL RENTING THE VEHICLE REPORTED THAT HE HAD EXPERIENCED PROBLEMS SHUTTING THE ENGINE OFF AND THAT THE VEHICLE HAD TURNED ON AFTER HE TURNED IT OFF. HE REPORTED HE HAD PARKED, LEFT THE VEHICLE AND IT WAS RUNNING WHEN HE RETURNED. NO RECALLS WERE LOCATED FOR THIS VEHICLE. *TR

ON FRIDAY 11/22/13 4PM I WENT TO GET MY OIL CHANGED AND CAR SERVICED. IT WAS THE END OF THE DAY & THE TECHNICIANS LEAVE AT 5PM. AFTER I RECEIVED MY CAR AT 5:10PM, I DECIDED TO TAKE SIDE STREETS TO GO PICK UP MY BROTHER, INSTEAD OF TAKING THE FREEWAY. THE CAR STARTED SLOWING DOWN AND EVENTUALLY STALLED IN THE MIDDLE OF THE INTERSECTION. THE ENGINE LIGHT AND THE TRACTION CONTROL SYSTEM (TCS) TURNED ON. I GOT TO THE SIDE & CALLED THE MAZDA TUTTLE-CLICK IN IRVINE, CA SERVICE CENTER. HE TOLD ME SINCE THE ENGINE LIGHT WASN'T BLINKING THAT IT WASN'T A SERIOUS PROBLEM & CALL AGAIN OR TAKE IT BACK TOMORROW MORNING IF IT STARTED BLINKING. I TOOK THE CAR OUT AGAIN & IMMEDIATELY THE CHECK ENGINE LIGHT STARTED BLINKING. I STOPPED IN A PARKING LOT & CALLED AGAIN. THEY EVENTUALLY AGREED TO TAKE THE CAR BACK TO RUN DIAGNOSTICS. ON 11/25/13 I CALLED BACK TO ASK IF MY CAR WAS READY TO BE PICKED UP. THEY SAID THEY WERE WAITING FOR A TRANSMISSION VALVE PART TO COME IN. IF THIS ISN'T RELATED TO HUMAN ERROR AND IT WAS PURE COINCIDENCE, THEN THAT'S A BIG COINCIDENCE. ALSO, THE CAR WOULD'VE STALLED ON THE FREEWAY ON MY WAY BACK TO SAN DIEGO IF I HADN'T GONE TO PICK UP MY BROTHER. *TR