2010 MAZDA MAZDA3 Complaints

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHENEVER THE BRAKE OR ACCELERATOR PEDALS WERE DEPRESSED, THE DRIVER SEAT MOVED OUT OF POSITION AND SLID BACKWARDS INTO THE REAR DRIVER SIDE SEAT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V082000 (SEATS) AND 16V644000 (STRUCTURE). THE MANUFACTURER ADVISED THE CONTACT TO CALL A DEALER. THE DEALER SCHEDULED AN APPOINTMENT AND THE MANUFACTURER'S NOTICE INDICATED THAT A LOANER VEHICLE WOULD BE PROVIDED; HOWEVER, IT WAS NOT AVAILABLE TO THE CONTACT. THE MANUFACTURER WAS CALLED AGAIN ALONG WITH TWO ADDITIONAL DEALERS WHO WERE UNABLE TO PROVIDE REASONABLE ACCOMMODATIONS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FRONT LEFT SEAT SUPPORT UNDER DRIVER'S SEAT BROKE LOOSE, CAUSING ENTIRE SEAT TO TILT BACKWARD DURING ACCELERATION ON A CITY STREET. ONLY A FIRM GRIP ON THE STEERING WHEEL PREVENTED ME FROM LOSING CONTROL OF THE VEHICLE. ONLY AFTER SEARCHING ON THE WEB DID I FIND AN EXISTING RECALL FOR SEAT "INSPECTION". NO CONTACT FROM MANUFACTURER ABOUT THIS RECALL.

GOT IN MY CAR, STARTED BACKING OUT OF THE DRIVEWAY, HEARD A LOUD POP UNDER THE DRIVER'S SEAT, AND NOTICED THE FRONT LEFT PART OF THE SEAT WAS PULLING UP FROM THE FRAME BY AN INCH OR TWO. UPON CLOSER INSPECTION I NOTICED THE WELD THAT SECURES THE SEAT TO THE FRAME BROKE. I AM NOT A LARGE GUY (~170 LBS) NOR AM I ROUGH WITH THE SEAT. AFTER A BIT OF SEARCHING, IT SEEMS THIS IS A RATHER WIDESPREAD ISSUE WITH 2010 MAZDA 3S AND IT OBVIOUSLY A SAFETY CONCERN.

THE DASHBOARD IS DETERIORATING AND IS TURNING SOFT AND GOOEY. IT CAN EASILY BE GOUGED BY A FINGERNAIL.

I WAS DRIVING ON AN INTERSTATE AT 11:30 AM, APPROXIMATELY 65 MPH, 59F ON 3/29/17. I HEARD A LOUD NOISE (LIKE A GUNSHOT), AND SAW THAT MY SUNROOF HAD SHATTERED, AND GLASS WAS ON THE INTERIOR OF MY CAR, AS THE VISOR WAS OPEN (SUNROOF WAS CLOSED). I WAS ABLE TO PULL OVER AND ASSESS THE DAMAGE, NOTING NO PHYSICAL HARM TO MYSELF, AND ONLY MINOR DAMAGE (PAINT CHIPS) TO MY CAR. I WAS NOT DRIVING UNDER AN UNDERPASS, AND WHILE THERE WAS OTHER TRAFFIC ON THE INTERSTATE, IT WAS ORDINARY TRAFFIC, AND THERE WAS NO CONSTRUCTION IN THE AREA.

TL* THE CONTACT OWNS A 2010 MAZDA 3. AT TIMES, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CLUSTER AND THE VEHICLE SEIZED AND HAD TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WAS AN UNKNOWN RECALL ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 106,000.

DRIVERS SEAT BROKE FROM FRAME RAILS. FIRST THE PLASTIC PUSH PIN SCEWS THAT ATTACHES POWER SEAT TO HEIGHT ADJUSTMENT RAILS SNAPPED, COLLAPSING ONE SIDE OF DRIVERS SEAT. THEN THE FRAME RAIL ON THAT SIDE SNAPPED INTO PIECES. WHEN TRAFFIC LIGHT TURNED GREEN, I STARTED FORWARD AND SEAT COLLAPSED ON MY LEFT SIDE, THEN I HEARD A POP AND SEAT FLIPPED BACK, ALMOST CAUSING ME TO CRASH. WHEN I TOOK CAR TO MAZDA SERVICE, THE TECHS SHOWED ME DOZENS OF MAZDA CARS IN SERVICE BAYS WITH THE SAME PROBLEM. I WAS TOLD THIS GOES BACK TO 2002. MAZDA JAPAN STATES: WE ACKNOWLEDGE THE PROBLEM, BUT MAZDA SEATS ARE NOT MADE FOR LARGE AMERICAN BODIES, BUT FOR THE AVERAGE SMALLER, LIGHTER AND DELICATE JAPANESE PERSON. IN FEB,2017, MAZDA ISSUED A RECALL ON SOME CARS FOR THE SEAT FRAME COLLAPSING, BUT MY CAR AND MOST OTHER MAZDA CARS ARE NOT INCLUDED IN THIS RECALL. PLEASE CHECK OUT ANY MAZDA SERVICE DEPT. AND ASK FOR RECORDS OF SNAPPED FRONT SEAT FRAMES AND SEAT FRAME SCREWS POPPING OUT , COLLAPSING THE SEATS. PLEASE REQUIRE MAZDA WELD IN NEW FRAME RAILS AND INSTALL CORRECT NUMBER OF SEAT ATTACHMENT SCREWS, AND OR REPLACE SEATS ASSEMBLIES WITH ONES THAT DON'T BREAK FROM NORMAL USAGE. WITHOUT A RECALL MAZDA CHARGES OVER $1100 TO REPLACE POWER SEAT FRAME, WITH NO GUARANTEE THE REPLACEMENT FRAME WONT BREAK WHEN YOU SEAT IN CAR THE FIRST TIME BECAUSE THAT'S HOW MAZDA BUILDS THE SEAT FRAMES! THAT'S TRAGIC.

MAZDA RECALL #: 0917B NHTSA RECALL #: 17V-082 WHILE CAR WAS OFF/STATIONARY, I SAT IN THE DRIVER'S SEAT AND HEARD A POP AS THE SEAT ROCKED BACKWARD. LOOKED UNDER THE SEAT AND SAW THAT TWO BRACKETS HAD SNAPPED. IT NOW FORCES AN UNSAFE DRIVING POSITION SINCE THE SEAT NO LONGER STAYS IN PLACE. IT LEANS BACKWARDS FREELY AND IS CLEARLY UNSAFE FOR DRIVING BECAUSE THERE IS NO SUPPORT WHATSOEVER FOR THE DRIVER. IT WAS PARKED IN MY DRIVEWAY. I CONTACTED MAZDA FACTORY SERVICE AFTER HAVING A LOCAL SERVICE CENTER INSPECT THE PROBLEM AND THEY DETERMINED THAT IT IS NOT A PART OF THE RECALL. I WOULD LIKE TO KNOW HOW THIS HAPPENS AND HOW IT IS POSSIBLE THAT IT IS UNRELATED TO THIS RECALL.

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE THE VEHICLE WAS PARKED, THE DASHBOARD BECAME STICKY AND MELTED INTO A SMOOTH SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

MY DASHBOARD IS MELTING. IT PRODUCES A TERRIBLE GLARE WHEN THE SUN IS OUT AND MAKES IT HARD TO SEE OUT OF THE WINDSHIELD.