2011 MAZDA MAZDA6 Complaints

October 11, 2022 I hit a steep curb while pulling into a gas station before heading to work, which caused alignment issues. I originally thought it was just about that time for an alignment so I drove my car to tire discounters. [XXX] the manager there called me and told me pretty much the sub frame on my car was rusted so bad that he doesn’t even know how I made it to their facility, and pretty much it would cost more to fix than the car is worth, so I should think about trading it in or I would have to look elsewhere for someone to fix the sub frame. After google search about this particular part, my store manager found a recall for the Mazda subframes claiming the listed states fail to put a coating on the subframe to protect the car from rusting. The car originated from Michigan which was one of the states listed on the recall list, so I called Nelson Mazda in Murfreesboro, TN and they had informed me that this particular part was already fixed in 2019 but judging by the picture [XXX] from tire discounters sent me. No one actually fixed anything, so someone falsely lied on documentation so [XXX] from Mazda agreed to take a look at it and he agreed that this sub frame was not “properly” done and had to wait a couple days to get approved in order to redo the recalled part. Well due to sub frame rusting caused additional problems like replace the front uppers control arm, the struts, the front control arm, and the tie rod end needs to be replaced as well. I specifically asked [XXX] if the sub frame was done correctly the first time would these additional problems exist and without any extra explanation he said “No.”, but he informed me Mazda is only taking care of the subframe at no cost, and an alignment. The alignment would prove useless without catering to the other maintenance that needs attention as well, and I do feel since the recall wasn’t not done properly I should not be responsible for additional costs as well. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my Mazda today and while I was pulling into a parking lot I hit a pothole and my rear frame broke and now the car is sitting on one side almost touching the back right tire, when Mazda recalled the front frame they should’ve fixed the rear frame too I believe that this should have been recalled because there is the same problem all over the internet with this model.

The rear subframe is badly rotting out and broken in i right rear side. There is a large hole in the subframe next to the spring . The garage said it is not safe to drive. Same issue with the front frame and it was replaced under recall.

The headlights are increasingly failing. They are so dim that i can not safely drive at night. They burn out easily. I have to replace them about 4 times a year now. In the first few years of owning the car the headlights were fine. But now it is a major safely issue for myself and others on the road. It seems like with age the headlights or components are wearing out. I am considering getting rid of this car only due to the headlights. I have considered changing to a xenon system but i am scared of the wiring and do not want to risk a wiring issue. This is my only concern with this car and it appears that most who have the same car have the same headlight issue. This should be recalled to save lifes! It is dangerous to drive this car at night with such poor lighting.

The contact owns a 2011 Mazda MZ6. The contact stated that while her son was driving at approximately 60-65 MPH, the rear subframe had detached, causing the vehicle to spin across four lanes of traffic and then crash into the median wall. The air bags were not deployed. A police report was filed that listed the cause of failure as a passenger's side rear tire blowout due to cracks along the tire. The contact's son sustained a back injury and medical attention was received. The vehicle was towed to the contact's residence where an independent mechanic diagnosed that the rear subframe had detached. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 200,000.

Crossmember rust causing a hole which effects driving the vehicle, because of the safety issue

Corrosion on the rear subframe as a result of salt on roadways used to clear snow

Vehicle was brought in for recall 2818I in January 2020. Still noticed a rough ride afterwards and believed issue to be with the rear suspension. Local independent auto repair shop inspected suspension and said all was well. Brought in for regular check up at Mazda dealer in September 2021. Mechanic took video to show the amount of rust on the rear subframe. Condition is beyond repair without replacement and is hazardous to drive. This should have been addressed with the front subframe recall. Definitely needs to be addressed by Mazda now.

Rear cross subframe is very rotten and my mechanic told me not safe to drive car. Mazda had recall on front but not on rear. Is made of same material I look at line and a lot of people have same problem I hope you can help us with this problem Thank you and I hope you can investigate this major issue

one day we noticed the dash was becoming more and more sticky and didn’t know what was happening until watching a recent video about Mazda’s having a melting dash.