MAZDA Complaints

My driver and passenger side curtain airbags randomly deployed without a collision. Thankfully I was at a stop sign when this happened. If it happened while I was driving, I’m sure I would have wrecked and could possibly be dead. It was loud! I thought I’d been shot or that I’d driven over a bomb. We did take the car to someone that’s certified in airbags and it was stated that this was due to a manufacturer’s defect. I also have lots of pictures. There was no warning when the airbags deployed. Mazda is refusing any responsibility due to the car being outside of the warranty.

There is a known issue with 2018 Mazda CX 5 related to a cracked cylinder head. I have just under 60,000 miles and I noticed smoke coming from under the hood near the exhaust manifold and a strong odor of burning oil. Dolan Mazda in Reno, NV has confirmed I have a cracked cylinder head and it is the cause of the burning oil. I am concerned that oil leaking from the cracked cylinder head onto the exhaust is a fire hazard. I feel a recall should be issued.

Car was turning left in front of me. I was going about 30 mph. I started to steer to the right of the car into a passing lane. The AEB stopped me and the guy behind me rear-ended me. The system did not need to react, I was not going to hit the car in front of me, but I could not steer to the right until I came to the passing lane.

The driver side front headlight bearing has failed. Noticed after 43K miles driven. This is a known failure due to a manufacturing defect (see technical bulletin issued by Mazda) however they won't cover the repair (~$1700) beyond 36,000 miles or 36 months. This is a manufacturer known safety issue which could impair visibility while driving at night and could result in a very dangerous situation. The only "warning" is a temporary fan noise after the vehicle shuts down. As a known manufacturing defect for the manufacturing years referenced in Mazda's technical bulletin, Mazda should cover replacement of the headlamp unit (the bearing is unable to be replaced in isolation) for at least through the life of the powertrain.

I leased this vehicle with 12 miles on it from Werner Mazda in Manchester NH. I drove it home 8 miles without issues parked it in my driveway and it immediately started to broadcast multiple warnings completely locking up. Was unable to move the car out of park. Flatbed had to take the car back to the dealership where they are currently working on the car. No recalls officially reported. A quick search indicates an ESU issue requiring an update.

The park position sensor doesn't work. The car doesn't recognize that the car is in park and will not turn off. This is a known issue with the mazda 6 2014 and I do not know why there hasn't been a recall. I shouldn't have to pay to have this fixed. Started in 2019. Sometimes it takes 20 or more times to get the car to turn off by shifting in gear and back into park or starting and turning off the car. If you can't get the car turned off you cannot lock the doors and it will run the battery down. I just want this to be recalled so the dealership will repair. Thank you, this is a very frustrating situation. Literally my arm gets tired from slamming the gear shifter into park trying to get the car turned off.

Both front driver and passenger seats have ~1-inch rips on the side. This appears to be a common issue among CX-50 owners, with multiple reports online. The premature tearing raises concerns about material durability and potential safety risks over time.

We purchased our vehicle from Riley Mazda in September 2018. Shortly after reaching approximately 50,000 miles, we began to notice that the gauges would fluctuate, and there was a slight burning odor in the car cabin. We replaced the air filters for both the engine and cabin, as well as performed an engine oil change. In October, we had a brake flush done when we inquired about the burning smell coming from under the hood. Despite our concerns, the dealership was unable to identify any problems at that time. On a subsequent visit, we paid a diagnostic fee of $220.00. It was during this visit that the dealership discovered an issue with the engine. The newly identified problems will significantly impair the vehicle's performance and decrease its value. Additionally, we anticipate needing future repairs, which could pose serious safety hazards.

During cold starts there is a loud ticking sound coming from the top side of the engine. It appears to be one or more HLA.

The i-Active safety sense system in the vehicle shuts off in moderate rain. I believe it to be far too sensitive. the system complains that it cannot see the road and vehicles with the camera system. Inclement weather is when I need the i-Active safety sense the more. Earlier this week on my way to work, it disabled itself in very light rainy conditions. I had no trouble seeing but the system did. When this happens cruise control is completely disabled. I reported this to the dealer but they shrugged their shoulders. No one seems to test these systems in less than perfect weather. There are warning on the dash saying that i-Active safety sense is disabled.