MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 MAZDA CX-70- Jacksonville, FL
Often, when I drive on highways, I find that the blind spot indicator turns on when there are no cars around. It creates unnecessary panic and confusion during long road trips, increasing driver's stress and anxiety.
Source: NHTSA WEB SITE -
2015 MAZDA MAZDA6- Liverpoole, NY
The contact owns a 2015 Mazda Mazda6. The contact stated that after refueling, the odor of fuel was present inside and outside the vehicle. The contact stated that there was fuel leaking underneath the rear driver's side of the vehicle. The contact stated that the failure occurred whenever there was more than 3/4 tank full of fuel in the fuel tank. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 MAZDA CX-9- Garnet Valley, PA
Steering makes knocking noises when turning. It happened suddenly with no damage to car to cause it. It was fine prior to parking, when the car was restarted and the wheel was turned knocking noise started. Mechanic found there is a tsb for this problem but no recall.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Millbrook, AL
I’ve only owned this brand new vehicle for just two months. Had I known these issues, I would not have purchased the CX90! Having issue with I-stop causing vehicle to stop whenever and now the dash display just popped up yesterday 12/09/24 regarding “Headlight Malfunction contact dealership”. I contacted the dealership yesterday and was going to be charged for a diagnostic test on a two month old vehicle, I don’t think customers should have to pay for a diagnostic test on a “brand new vehicle” and was also advised, Mazda is aware and working on issue (headlight malfunction has been complained about since 2023) but no recall on headlight malfunction, test! As well as now, there are two campaign #7024 J and #7124 J But at the present time service department is waiting on “when” the recall and headlight issue can be serviced! I’m confused why owning a brand new vehicle and being told of issues and experiencing issue along with recalls and not being able to get them fixed is asinine! What customer wants to pay lots of money on a vehicle to risk injury or damage due to manufacturer dragging their feet. I would appreciate assistance in these issues! Thank you
Source: NHTSA WEB SITE -
2024 MAZDA CX-50- Gary, IN
The contact owns a 2024 Mazda CX-50. The contact stated that while reversing at approximately 2 MPH into a parking slot, the rear back up sensor warning was illuminated. The contact stated that the sensor was designed to alert the driver whenever the vehicle was too close to an object. The contact stated that the rear collision braking system warning was also illuminated. Additionally, the contact stated that a factory installed trailer hitch warning was also illuminated intermittently. The contact stated that the electrical failure was intermittent and occurred at various speeds. The contact stated that while depressing the brake pedal, the front brakes were making an abnormal rubbing sound. The contact stated that after releasing the brake pedal the sound stopped. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The contact stated that the vehicle had been taken to the same dealer several times. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 13,522.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2024 MAZDA CX-90- Cypress, TX
CX-90 AC system is faulted, while driving it keeps the temperature at comfortable level. However, it starts to blow warm and humid air at idling or stopping at traffic or traffic lights (with i-stop disabled). When gear is shifted into Park or Neutral, AC starts working normal again. This causes uncomfortable and unpleasant driving experience in hot summer months. The complaint has been filed with Mazda Corporate, but no resolution to this issue. Hopefully, this will be investigated by Mazda Engineers.
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA3- Carson City, NV
The driver side if the door handle metallic wrap has begun peeling, I reached for my door handle and was cut by the wrap as it had torn away from the glued seems. It is small enough to cut my hand but barely visible to the naked eye. I had to put tape over the door handle to prevent further cuts from happening on my fingers. I took 2 photos as soon as the injuries happened and I realized what it was that was causing me to bleed from my scrape. The vehicle currently has a class action suit for the gas fuel pump and i contacted mazda to fix the pump and replace the door handle.
Source: NHTSA WEB SITE -
2018 MAZDA CX-3- French Link, IN
The contact owns a 2018 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA MAZDA6- Wappingers Falls, NY
Fuel smell in & outside of vehicle after fuel fill, being a retired Master Technician I decided to investigate this and after removing the the fuel tank access door under the rear seat I was shocked to see that on an 8 year old vehicle the fuel sender retainer is completely rusted out. An overfill, an aggressive maneuver or small collision could prove disastrous with this condition pending! I have just ordered a replacement since I intend to repair this myself and that is only of the tank itself is not compromised when I proceed to remove the rusted out screws as well. Also after further investigation I find this is nothing new to Mazda and actually had this same condition in previous years but I assume chose not to prevent it from happening in future models. I will be attaching a photo of it.
Source: NHTSA WEB SITE -
2023 MAZDA CX-5- Lake Orion, MI
Headlight of the motor keeps rumbling in about 25000 miles of usage. Expense of fixing such a motor is estimated between 2500-2800$. Further, it is unknown how safe it would be for someone to keep driving such a car with a rumbling motor if they dont fix it. This sound and vibration of the motor can be felt even in a standing car when lights are on.
Source: NHTSA WEB SITE