MAZDA Complaints

My 2021 Mazda 3 was bought used in August 2023 and is about a year old in my possession. it has been at the Mazda dealership for repairs multiple times since August 2023. it dangerously stalls and hesitates when trying to accelerate from a stop position. When the brake pedal is released and I start to accelerate like merging onto highways,the car rumbles or shakes slightly and then shuts off. I Came across a review online that had the exact same problem and it stated a PCM update solved the issue. I have been to the dealer frequently since purchased and they kept my car for over a week and claimed they could not reproduce the customers complaint and there is no diagnostic code generated. There is Frequent parking light malfunction alerts, switch operation not accepted alerts, Brake alerts on desolate roadways I believe this vehicle behavior is dangerous on multiple levels, but the dealer Refused to remedy the complaint or give me copies of the papers that I signed, stating they are only for the dealership. I also received a notice in the mail for a class action settlement for faulty fuel pump used in MAZDA vehicles but not the 2021 Mazda 3 although it displays the same Dangerous behavior. So between the faulty fuel pump or required PCM update the vehicle is questionable to drive safely under certain circumstances. The dealer inferred I should have purchased a used certified Mazda from them instead. Thanks

The contact owns a 2014 Mazda CX-9. The contact stated while driving at various speeds, the vehicle was drifting to either side. There was no warning light illuminated. The contact had to forcefully grip the steering wheel to avoid losing control of vehicle. The vehicle was taken to an independent mechanic, and it was discovered that there was severe corrosion around the front suspension ball joints. Upon investigation, the contact discovered NHTSA Campaign Number: 15V451000 (Suspension); however, the VIN was not included in the recall. The dealer was notified of the failure and the contact was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 95,000.

215/45R18 89V I bought a new 2024 Mazda 3 sedan Sport for my senior college son on [XXX] in Rockville, Maryland. In the evening of [XXX], during our attending my son's graduation in Nashville, Tennessee, on the highway to hotel, the front right tire was suddenly blowed out (air leaking quickly and completely). There was nothing on the highway, no object and no pothole. The cars in the front of us were just fine. My son only drove several thousand miles. We were very scared and our safety was threatened. My insurance Geico helped us to replace it with spare tire. We went to a local tire store at Nashville to replace the tire with BRI TURANZA EL440, and the new tire cost us $352.01. Our local Mazda dealer at Rockville Maryland asked us to contact Toyo for tire warranty, but nothing happened. We have kept the receipt. By the way, I googled new Mazda3 tire problems, and I found multiple complains on line. Examples [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2018 CX-5 has a cracked or porous (depending who is telling me the issue) cylinder head at 60000 miles. I was told by the Mazda service advisor that the issue is common. I reached out to Mazda for assistance in covering their faulty part and was told they would not cover any of it.

"ghost touch" issue on my cars touch screen operates by itself or doesn't respond. I was driving down a dark road when it went black, the screen had adjusted its brightness down to zero! The radio will change stations then freeze and the manual controls won't even work.

Vehicle present engine hesitation. In acceleration the engine losses power, noticeable delay and jerk when accelerating from a stop. Also if you have to make a suddenly speed reduction, you see that the vehicle still accelerating. First time the dealership did a technician service bulletin to fixed the problem, but for the second time with exactly the same problem they said that is normal. That’s a safety issue and Mazda is ignoring the concern.

Blind spot sensors blocked error messages. This will happen at least a few times a year. Usually on long freeway drives, using cruise control, at night, and when cooler out (less than 60f). Restarting the vehicle makes the error codes go away and the system functions normally afterwards. Seems like either a software glitch or the system detects a guard rail for a while and gets confused and throws a Error message. This shouldn't be happening on a newer vehicle.

The steering and braking systems on my vehicle malfunctioned after jumping my vehicle when the battery drained too far to start, or even power my cars baseline electrical systems. After jumping my car, I started backing out of my parking spot and when I turned the wheel it very violently jerked in a manner that could have hurt me if I'd been holding onto the wheel tighter. Around this same time I believe I recall the brakes automatically applying and halting the vehicle. I was too far out of my parking spot when this began occurring and had to try to maneuver into a different one, during this attempt both of the conditions described above reoccured several times. I eventually noticed that it only seemed to trigger when the wheel was at more extreme steering angles, by keeping the steering angle lower I was eventually able to maneuver into another spot without triggering the issues. After parking and letting the car run for a bit to recharge the battery I no longer experienced these issues. There were several warning lights related to roll stability control, lane departure monitoring before pulling out. The following warnings were present, but I'm unable to recall whether they displayed before I first hit the issues: Smart Braking Malfunction, Power Steering Malfunction, Transmission Malfunction, Check Engine Light. The vehicle has not yet been inspected by anyone, however I was able to find evidence of other people complaining about what sounds to be the same issue going back several years online. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When making a slight left turn at a curve steering wheel locks up and requires force to to turn it straight again , it is very dangerous and could result in accidents

Rear coil spring broke at ~33,000 miles under normal driving conditions. No warnings given in vehicle safety system and not included in recommended maintenence. Seen when inspected by independent service center. Cannot safely drive vehicle until replaced.