MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 MAZDA MAZDA3
    - Apopka, FL

    The TPMS light goes off when traveling over 50 MPH, indicating low air pressure on one or more tires. I pulled over, assuming I had a flat; upon visual inspection, everything looked normal. I drove to the nearest air station, checked all four tires, had the proper psi, and reset the TPMS; the light turned off. Then, 10 minutes into the drive, the TPMS light turned on again. I verified again that all tires had the recommended air pressure.

    Source: NHTSA WEB SITE
  • 2012 MAZDA MAZDA6
    - Farmington, NY

    Rear sub frame, critical fail- rusted through. Needs new rear subframe. Wheel pulling to right, unable to align. I bought this car 2 weeks ago for my 16 year old daughter and was told today it needs to be scrapped. She is devastated . We are out 4500 with no recourse. I bought a Mazda because I trusted the safety. I am so disappointed. If the front was recalled the rear should have been too.

    Source: NHTSA WEB SITE
  • 2021 MAZDA CX-5
    - Dalton, GA

    I got this suv in 2023 and I kept up with oil changes and I take it in for a oil change and not even 2 days later the oil light came on so I topped it off and I go in for another oil change not even 2 days later I'm running hot so I take it back to the dealer to find out I have either a cracked head or a blown gasket??!!! There is coolant visible and mazda told me they are aware of this problem but why aren't they doing something about it bc ppl are barely making ends meet and they continue to sell these cars with these engine problems without fixing the issue...

    Source: NHTSA WEB SITE
  • 2021 MAZDA CX-3
    - Providence, RI

    The Mazda CX-30 2021 I purchased from Mastria Mazda in Raynham, Massachusetts has a steering problem that is a significant safety concern. The steering wheel has resistance that can most notably be felt at highway speeds (around 65 mph). When making small corrections to the steering wheel to stay in the lane the steering binds and then releases with further force ultimately resulting in overcorrections. The steering binds and then releases and is not fluid as any car should be. An apt analogy would be opening a new water bottle, when you twist the cap, you get resistance along the plastic perforations and with further force the cap releases and turns quickly. This is the best way I can describe the issue. This car is dangerous at highway speeds. An environment where a crash could be catastrophic. This issue needs to result in a recall immediately.

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-5
    - Grapevine, TX

    The sunroof exploded while driving on the interstate. The noise was terrifying and I didn't know what it was at first so I slid the sunroof cover open a little and glass started coming down. I pulled over the interstate (dangerous in addition to the glass) and the sunroof had exploded. I was not going under an overpass and no vehicles in front of me, nor did I hit anything that kicked up

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-50
    - Ridgefield, WA

    Two things here. One is when using adaptive cruise control; when there is a car in front that is going slower than your speed your car will slow down. But when it goes out of the way the car will just rev up as much as it can and just catch up to speed. My Camry before this had two options of speeding up; one slower than the other so it saves the transmission. Also, my engine would randomly be at higher rpm’s than usual when at park. It would idle higher than go lower than back and forth. I’ve experienced it during cruise control when randomly my engine would be revving up and down; car being a little jerky. I’ve read online that Mazda is known for transmission issues with also their transmission sensors. Something needs to be done ASAP and fix the issue

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA3
    - Voorheesville, NY

    I thought I smelled gasoline when sitting in my car. I got out and inspected all around the vehicle, discovering that gasoline was leaking underneath. Both the hazardous fumes and the potential for a fire in the vehicle put me at risk. The loss of fuel on public roads could have resulted in danger to anyone behind me on the road due to the fire hazard and potential loss of traction before I noticed the problem. I immediately brought the car to my mechanic's personal shop (he is also a master mechanic at a local automotive dealership). He confirmed that the leak was gasoline and diagnosed the problem as a rusted seam near the top of the fuel tank having ruptured, allowing the leak and filling the cabin of the vehicle with fumes. I knew that the local Mazda dealership would be unable to repair this promptly, if at all, since they had just fixed the exact same problem in my mother in law's vehicle of the same make, model, and year, and had struggled to get the replacement tank for weeks due to the supply chain problems experienced during the COVID-19 pandemic. Therefore, I paid my own mechanic to source and install a tank, and coat it with anti-corrosion treatment. I contacted Mazda, explained the problem, and demanded they reimburse me, as the car was only 8 years old at the time. The Mazda representative refused to do anything to help me and did not answer my subsequent emails, so I posted about this problem on the [XXX] forum, and discovered others have had the same problem as my mother in law and I. There were no warning signs of the problem other than the smell of gasoline. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90 PLUG-IN HYBRID
    - Saint Charles, MO

    At highway speeds on a few occasions when traffic I slowing vehicle appears to continue to accelerate for 1-2 seconds after removing foot from accelerator almost causing accident since traffic ahead is slowing.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90 PLUG-IN HYBRID
    - Saint Charles , MO

    On several occasions vehicle while in EV mode has lost all propulsion at highway speeds creating an unsafe condition.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90 PLUG-IN HYBRID
    - Saint Charles, MO

    When cruise control is active but slower than set speed vehicle will full throttle acceleration to get to set speed creating a situation where loss of control of the vehicle partially occurs. If this happened in wet or winter conditions loss of vehicle control is very possible.

    Source: NHTSA WEB SITE