MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 MAZDA MAZDA3
    - Los Angeles, CA

    When stopped at a light or parked, the Mazda touchscreen continually has “ghost” touches which will randomly select on screen items repeatedly and consistently similar to the issue that Mazda issued a recall for its 2014-2016 models. The touchscreen will make noises when this happens distracting me from focusing on the road. This issue has not been confirmed by the dealer for my specific car, but is available to be inspected. There is no warning when this failure happens and seems to be random. This first started happening 3 or so months ago

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Xenia, OH

    For the past year my car has been in and out of the Mazda dealership. There is a red key with an explanation point through it that was been coming up once I am in the car and someone else opens a door then it stays flashing the whole time I'm driving. My trunk has been having issues too with not opening like it should and when I'm driving then I go to turn it starts beeping. The dealership keeps telling me they can't replicate the problems and keep giving me the car back. I have only had this car for two years. I love my Mazda but it's sad I have no other options at this point.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - Alexandria, VA

    Tha dashboard is melted causing glares on very sunny days and makes driving difficult.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90
    - Spring Hill , KS

    When you back up and turn left or right there is a loud clunking noise. This noise can also be heard when pulling into a driveway or going over a small bump. You can hear this while going 0 MPH Mazda put out a service bulletin - Mazda TSB #06-003-23

    Source: NHTSA WEB SITE
  • 2010 MAZDA CX-7
    - Dallas, TX

    Low beam headlamps are extremely dim. Have bought new replacement headlamps and are still very dim. Bought both replacement headlamp housings thinking wiring could be compromised but that didn't help either. Replacing headlamps is difficult due to having to remove either the front tires OR the front entire bumper assembly to switch out lamps. No fog lights are present on this model so makes driving at night very difficult. and unsafe.

    Source: NHTSA WEB SITE
  • 2008 MAZDA MAZDA5
    - Clayton, AL

    Mazda 5 power steering system fails intermittently. The power steering light comes on and steering becomes extremely difficult to steer. Occasionally, the check engine comes on as well and the engine stalls making the situation Also vibration in the steering wheel, and when I mean, the steering logs all the way up it locks all the way up, likes flicker and go out, but then it goes away after a few moments

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA6
    - San Diego, CA

    When pressing the start stop button, the ignition may not turn off the accessories, even with the shifter in park position, and the vehicle engine shuts off normally the ignition stays on in accessory mode. This can cause battery drain/dead, possibly leaving me stranded in the dangerous situation. This has been unknown problem that is been refused by Mazda to create a recall. Right now it’s the car not acknowledging it’s in park because of a faulty switch, that Mazda clearly knows about and has had tons of complaints about and is well documented with NHTSA. How bad does this need to get before Mazda puts out a recall for all vehicles affected. Eventually, it will never be able to go to park and I may get in my car to drive it and it starts off in the wrong shift the wrong and I end up in a car accident. I’m sure Mazda wouldn’t want any crashes, fires, injuries or deaths on their hands do this well established faulty switch that they refused to recall.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-5
    - Ontario, CA

    I love this car, but it has a bad habit, the vehicle accelerates on its own. If you take your foot off the gas, the car will intermittently lurch, almost jump forward. I’ve learned to deal with this by simply keeping a strong push on the break, but it is definitely is an issue. Another issue I’m having is the back lift gate. I’ve been told that the sensors are on each side of the gate and perhaps when drying the vehicle, I touch them?? they run along each side of the liftgate fully visible. I have 17,000 miles on my car right now and when the lift gate opens closes it stops halfway and it beeps. I then have to push it down to close. I took it to the dealer and they say it will cost me if they have to check the sensors. This is extremely annoying to have an automatic lift gate, and I have to push it down myself.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-9
    - Jewett City, CT

    Cylinder head cracked at 100k. There is tsb knowing that this is a problem. It even stats that it happens during Manufacturing there was a defect. Coolant is leaking out the back side of the motor. Causing a over heating conditions stranding my family on the side of the highway.

    Source: NHTSA WEB SITE
  • 2015 MAZDA MAZDA3
    - San Diego, CA

    This car's backup camera has been un-usable ~50% of the time, dating back to last year, due to the issue described in the recall. Westcott Mazda refused to inspect and certify the existence of the issue and simply said parts to fix it were unavailable. This recall was issued over 9 months ago.

    Source: NHTSA WEB SITE