MAZDA Complaints

When accelerator was fully depressed to clear potential flooded condition on starting, it got caught in the floor carpet and would not return to idle. Engine immediately redlined and I turned off the ignition. Potentially disastrous if occurred during high passing situation.

Mazda has a huge issue with there HLAs hydraulic lash adjusters. I've driven the car for 60k+ miles and it's ticked every since I got the car. And many people in the community also have the issue. And Mazda says it's fine and to rev the car above 3k rpms. This issue needs to be resolved. Before my warranty went up they said they'd fix it at the dealer if it would tick while in there possession. That's just not reasonable the tick happened as random as it gets. Please please for the sake of Mazda and all it's owners make Mazda fix this as a recall. Many people in the US would be the happiest people in the planet not having to hear there 20k$ car tick like a broken old piece of junk. Thank you for listening. Your truly a franticly hopeless hard working america with a half broken car.

2018 Mazda CX-5 with roughly 52,000 miles on it was emitting a burnt rubber smell and white smoke from the engine. Repair shop thought it was a bad timing lock. Replaced that and car continued to emit white smoke and smell like burnt rubber. Engine then began leaking oil. Took the car back to the repair shop and it was confirmed that the engine had a cracked cylinder head. The repair shop said this is a known issue with 2018-2019 Mazdas. In three days time, the engine leaked roughly 1 quart of oil and was deemed not safe to drive by the repair shop.

There is a known issue with the infotainment system referred to as ghost tough. This causes the system to randomly change stations/songs, etc while the car is in motion. There is also a delamination issue. Mazda issued a recall for 2014-2016 vehicles, however a quick internet search shows that this issue continues to be a problem. This issue can be extremely distracting as the driver attempts to stop the system from changing.

The cup holder on the car seat is damaged, as it broke from the car seat at the time of the incident. The hook in which buckles the car seat to the car is stuck and no longer pulls out nor in, No longer able to tie the car seat into the car correctly. My child is put at risk due to the buckle not being able to tighten nor more. Yes the insurance first stated they would replace it.

Had a constant Valve tick on cold starts and sometimes while running long periods. Oil level top offs and changes did not remedy the issue. Mechanic says it's a bad valve lash adjuster.

On 12/09/23, my 2024 Mazda CX-90 PHEV, purchased on 11/11/23, just got out of the driveway to make a left turn around 500 feet from the driveway when there was resistance in turning the steering wheel left, causing vehicle to swerve to the right and hitting the fire hydrant on the side of the road located just around the corner. Both airbags deployed causing extensive damage to the passenger front side of the car. The automatic emergency braking did not engage to avoid collision with the fire hydrant. One of the passengers suffered avascular necrosis of the hip as a result of the accident. The vehicle was towed to a collision center, then towed to the Mazda dealership, but according to the dealership, no inspection report was available in their system as of 03/19/24. The insurance company declared the vehicle a total loss. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.

The electrical system malfunctions repeatedly. The volume on the navigation will set to maximum by itself. This is alarming and poses a safety risk. It also randomly texts people detailed location information of the driver. This is a safety risk for minors and people in abusive relationships or with a PFA order. It appears to be a common problem with this car.

Very hard shifts from 1st to 3rd gear it's a automatic transmission it's getting worse it will do it at random times and it's getting to the point I'm scared to drive the car. mazda should listen to everyone else's problems with the same transmission it's ridiculous

The contact owns a 2014 Mazda CX-5. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. The screen and vehicle remained powered on. The battery was drained, and the contact replaced the battery. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.