MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MAZDA CX-5- Grand Ledge, MI
First symptom, no heat coming out of heater vent took to shop to investigate and found antifreeze in the oil . Cylinder head removed and found a nonreparable crack In the cylinder head. I'll maintenance up todaye, Engine never overheated ,no symptoms, just suddenly Blowing cold air from the heat vent. $7300 estimate 2 fix.
Source: NHTSA WEB SITE -
2015 MAZDA MAZDA3- La Crescenta-Montrose, CA
The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA CX-7- Normangee, TX
During a rainy evening I could not see with the wipers on max speed and the headlights on low beam. I couldn't see the road unless a car was in front of me or I turn on my high beams. My son was in the car with me and several times I had to go at a crawling speed and still barely stayed on the road because of low visibilty. This has happened more than once and I feel unsafe driving now because I feel like I'm driving with no lights on at all these days without rain and rain makes it 10x worse.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- Oakland, ME
Cracked cylinder head oil drips onto exhaust manifold smoke gets into cabin and could cause fire on exhaust manifold car was purchased used 5/22 and with 46732 miles and now has 74000 in 2/24 it is now at central Maine Chrysler jeep where we purchased it having repairs done under extend warrantee that we bought with the car.we spoke with the service department at a mazda dealer and they said it is very common i feel that mazda should recall it passengers should not have to breath oil fumes or risk being in a car fire we are lucky to have purchased the warrantee but without it the repairs would be to cost prohibitive for the average person thanks
Source: NHTSA WEB SITE -
2016 MAZDA CX-3- Gardiner, ME
The infotainment center has a mind of its own. It's going berserk. Others have said that it is like a ghost is taking over control. When in park, or at a stop light, I have no control over the screen. It changes channels, or calls random people (If I have my phone connected via bluetooth.) This doesn't happen when in drive, above a certain speed. (Mazda has the infotainment set for the touchscreen to not function above a certain speed.) This is a safety issue because it is distracting. I have contacted Mazda and they currently are refusing to pay for the replacement.
Source: NHTSA WEB SITE -
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2005 MAZDA B-SERIES TRUCK- San Juan, PR
The contact owns a 2005 Mazda B-Series ZJ57. The contact received notification of NHTSA Campaign Numbers: 17V806000, 17V807000, and 23V837000 (Air Bags) however, the dealer had refused to complete the recall due to the air bags that had inflated during a crash. The contact stated that the manufacturer refused to honor the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving at approximately 20 MPH and as he was turning to the left, he did not observe that another vehicle was crossing his path. The contact stated that his front driver's side bumper, headlight, and grill crashed into the front passenger door of the vehicle. The contact stated that the driver's side and passenger front air bags deployed. The contact stated that the driver's side air bag inflator exploded and that he was cut on his right cheek by metal fragments. The contact stated that the largest part of the air bag inflator had torn a hole in the roof and was lodged in the padding. The contact stated that he was able to remove the piece of metal. He drove himself to the hospital where he was treated for a minor cut on his right cheek. The contact stated that both vehicles were able to move under power and were not towed. The contact stated that he later reported the crash to the police, the contact stated that no report was written. The failure mileage was approximately 75,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 MAZDA CX-90 PLUG-IN HYBRID- Suwanee , GA
I have a recall open on my CX-90, took the car to the dealership and they informed me that the car was fixed, the recall is 6223J, but it is still happening it happened a day after the reprogramming, it is not fixed and I'm not sure if the fix is good I have a full video about it, I was able to record date and time when it was recorded,I did a gif to be able to upload it to the website
Source: NHTSA WEB SITE -
2004 MAZDA RX-8- colbert, GA
The electric power steering randomly pulls hard to one side while driving. There are brief spasms of forceful jerks each jerk is 1-2 seconds the series of jerks lasts 10-20 seconds and usually stops with power steering failure all while driving.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- Worcester, MA
Transmission is continuously jerking at lower and higher speeds While driving in traffic or in parking lot areas
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA3- La Mirada, CA
Rear view camera started having distorted image causing issues reversing the car, there is an open recall for which Mazda has not been able to identify a fix
Source: NHTSA WEB SITE