MAZDA Complaints

The side mirrors fold in and out automatically. Sometimes they will not open to driving position, leaving the driver without the ability to check them for lane changes. This is a common problem with the automatic mirrors on Mazda vehicles. I have had them repaired once under warranty, but the issue persists. The second issue is the automatic emergency braking. It has activated a few times without need or warning. I have come close to being rear-ended because of this and received negative feedback from other drivers that were following me (use your imagination).

Hybrid system electrical leakage. Literally makes the car unusable. Dozens of examples on both Reddit and Facebook.

The is an open recall on this vehicle since 7/14/23. It is for rear camera wiring harness. If has been 7 months and there still is no information about a repair to this defect. When will Mazda address this issue and have repair parts?

While backing the vehicle the rear camera sometimes goes off because the screen in the car keeps switching itself to night mode, radio channel, Bluetooth, clock setting and sometimes the screen freezes which is very dangerous while reversing. The car is a CX5 Mazda Touring 2020. I called Mazda dealer today he told me it will cost me $300 to $400. There are no sign of malfunction on the dashboard so far but the radio screen keeps malfunctioning all the time especially when driving and reversing, it been happening for the last 5 days.

The contact owns a 2010 Mazda Mazda6. The contact stated while driving 40–45 MPH, there was an abnormal sound coming from the vehicle. The TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the rear main sub frame was completely rusted. There was a crack detected in the middle of the sub frame. The vehicle was taken to the local dealer, where it was diagnosed that the rear sub frame was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact that it was normal wear and tear, but no assistance was provided. The failure mileage was approximately 130,000.

The contact owns a 2024 Mazda CX-90. The contact stated while driving the same day the vehicle was purchased, the message "Telematics Malfunction" was displayed. The vehicle was taken to the local dealer, where the message was cleared; however, the failure persisted. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 23V718000 (Back Over Prevention, Forward Collision Avoidance, Lane Departure). The contact stated that while driving, the images of the front-view, side-view, and rear-view cameras failed to appear on the center display intermittently. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the view monitor control module software needed to be updated; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,500. Parts distribution disconnect.

2017 Mazda 6 with the dreaded "ghost touch" on the infotainment system. Driving along, the screen freaks out, volume goes up, station changes, screen goes almost black, bass goes up, fader goes to back... Very disappointing that Mazda knows about the problem and continues to build cars with this issue. Why only recall 2014-2016 Mazda 3's when it's happening across all models and into the 2020 models? Won't buy a Mazda again.

A bolt head underneath the car snapped for the steering mechanism. The problem was indicated by a clanking noise I heard for many 1000s of miles. It's been as long as I remember, but I had no idea what it really meant. It's 2.7 years old with 30,653 miles right now. There were no warnings. The wheel could have come off at any moment I was driving it. The bolt was likely over-torqued or had a manufacturing defect causing it to snap. I have pictures for when the car was propped up at a technician. One side is completely non rusted. The other side is showing rust ONLY from where the bolt was covering, so rust is an unlikely cause.

Automatic braking system has almost caused multiple rear end accidents as it still detects cars that have left the lane after they turn. The infotainment system has dangerous ghost touches that glitch every time the car stops which has been reported for Mazdas for the past 7 years with no recall.

There seems to be a lot of people who own 2012 and 2013 Mazda 3 Sedans (with SKYACTIV-G 2.0L and Halogen Type Headlights) that are dealing with the same issue I am dealing with myself. I have just purchased a used 2013 Mazda 3 with Skyactive Technology and I noticed that when I was braking the headlights would pulse on and off and would continue while I braked. I have been told there is a TSB on this issue (attached) and Mazda is well aware of this happening. This concern is caused by inadequate alternator output controlled by the PCM when the battery is under a heavy load. They are to the point now of charging people for a doing the TSB on the car that is causing the problem of the alternator not producing the proper wattage to support both the headlights and the brake lights at the same time. There are numerous online forum entries that speak of this issue with 2012 and 2013 Mazda 3's. I am very concerned that my headlights may stop working which could result in my death or the death of my occupants of my vehicle not to mention the other motorists on the road around me if my head lights were to eventually fail at night due to lack of proper wattage to the headlights. There are videos on you tube that show these pulsing headlights on Mazda's. I believe that headlights are important enough safety issue that their failing could result in death if the headlights completely failed due to the known fault in these vehicles over time.