MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 MAZDA MAZDA6
    - West Covina, CA

    When I put the car in park and push the push start/stop button, the car shuts off but the accessories and middle console display stay on. I have to keep shifting the car between the park position and the drive position before I put it back to the park position for the car to completely shut-off. This car is available for inspection. As far as safety is concerned, the only thing I can think of is that if the car does not completely shut off the battery would drain and not be able to start the car. I took the car to my mechanic and he said that I need to take it to the dealer. The dealer was informed and the dealer said that it was not a recall. The car was only inspected by my mechanic. There were no warning lights or messages in the car or symptoms prior to this happening.

    Source: NHTSA WEB SITE
  • 2013 MAZDA MAZDA3
    - Cumberland, MD

    Transmission Control Module malfunction. The AT light came on and the car made a jerking motion and a clunking noise. It lost power and would not shift which is very dangerous in moving traffic. It put me at risk for getting hit by another vehicle not expecting the abrupt change in speed by my vehicle. The check engine light is now lit up. There were no warning lights before the vehicle’s transmission malfunctioned. A code came up on the vehicle when tested. U0101 lost communication with TCM. From what I have read, researched, and have been told this issue is very common for certain years of Mazda 3’s including mine.

    Source: NHTSA WEB SITE
  • 2018 MAZDA MAZDA6
    - North Potomac, MD

    When I put my car on reverse the sensors beep continuously and give the impression that there are obstacles behind your car. I cleaned all the sensors, but noise is still there. I see a lot of posts regarding same issue.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90
    - Troy, IL

    When using the adaptive cruise control on a multi-lane highway the system will detect trucks/larger vehicles moving into your lane on a slight curve when they are not. The system will apply brakes to avoid a collision. The first time this happened there was no vehicle moving into my lane but there was an 18-wheeler behind me that wasn't expecting my vehicle to brake and they almost rear-ended me. This happened several other times before I understood the problem and turned the system off. I have reported this to my dealer and they stated the problem couldn't be replicated. This has been reported multiple times by other CX-90 drivers on this site and Mazda will get someone injured or killed if this is not fixed. If you drive a CX-90 do not use the cruise control until this is addressed by Mazda.

    Source: NHTSA WEB SITE
  • 2002 MAZDA TRIBUTE
    - Newnan, GA

    The contact owns a 2002 Mazda Tribute. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds, the transmission was shifting erratically and made an abnormal rumbling sound. The contact stated that the vehicle hesitated to respond and was jerking upon depressing the accelerator pedal. The contact who is an independent mechanic had replaced the transmission speed sensor, the transmission shift position sensor, the vehicle speed sensor, the shift solenoid block, the transmission fluid, the transmission clutch solenoid, and the wheel speed sensor; however, the failure persisted. The contact used an OBD scanner and retrieved DTC codes indicating that the ABS wiring was overheating. The contact later became aware that the VIN was included in NHTSA Campaign Number: 12V016000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer for the recall repair; however, the dealer bypassed the ABS module. The contact stated that while driving 40 MPH to the residence after the repair, the failure recurred. The contact stated that the recall repair did not involve bypassing the ABS module. The dealer was contacted, but no further assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and several cases were opened; however, no assistance was provided. The failure mileage was approximately 162,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 MAZDA CX-9
    - SANTA CLARITA, CA

    On 11/21/23 Mazda dealership informed that coolant leak in my Mazda CX-9 had ruined the engine. Research on the coolant leak has found several other cases in CX-9 models. It has been alleged that the engines in these vehicles may be prone to coolant leaks around the cylinder head and exhaust manifold joint due to excessive forces. When an engine coolant leak occurs, the vehicle may rapidly lose engine coolant and cause the engine to overheat. It has been further alleged that Mazda is aware of the engine coolant leak defect but has not extended the warranty or provided a redesigned part free of charge. As a result, consumers may be forced to pay for costly out-of-pocket engine repairs to correct the engine coolant leak defect.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90
    - Alexandria, VA

    The steering becomes “sticky” at highway speeds. The wheel resists turning until sufficient force is applied, and then slips to a next setting or “notch”, where it further rests until force is applied. The effect is not particularly pronounced at low speeds but very noticeable at regular highway speeds (~60 mph). No great force is required to turn the wheel from one “notch” to the next, but the resistance and continual need for readjusting course (because of the “stuck” steering wheel) are fatiguing over time.

    Source: NHTSA WEB SITE
  • 2021 MAZDA CX-30
    - Cupertino, CA

    Engine is burning an excessive amount of oil. After numerous times to the dealership Mazda has finally okay the "fix" to be done to the car. What this "fix" is I do not know.

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-5
    - PINELLAS PARK , FL

    A low tire pressure indicator light warning /beep came on the display panel. Soon after, while driving on a busy street, the driver's side front tire suddenly went completely flat all the way to the rim, causing a safety issue.There was no nail or other foreign object in the tire, just very worn out tread. With only 28,346 miles, all four Yokohama Geolandar G 91A P225/65 R17 100H tires have worn tread with the two front tires the worst. I had the two front tires replaced with Advanta 225/65 R17 102H because I didn't want the same Yokohama Geolandar low quality tires. I didn't have at the time, and still don't have the funds to replace the two rear tires, even though the rear tires are losing pressure the same way, which I'm keeping watch on, as the indicator warning doesn't seem to alert me until it is at a critical level. I'm asking for a refund of the two front tires replaced and replacement of the two back tires.Thank-you

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - West Seneca, NY

    Loud suspension clunks at low speeds of 5-25 mph. Dealership has found no visual representation of damage or evidence of part failure. Audibly it sounds like suspension is failing from road use from city driving. Extremely loud and rough ride over typical city streets.

    Source: NHTSA WEB SITE